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My dell laptop is not updating. The firmware update shows download error and while shutting down the computer, it tries to update but it fails.

Paradox_9_9
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The firmware update shows download error and while shutting down the computer, it tries to update but it fails. The keyboard doesn't work in windows apps but works in other apps.

Settings 8_29_2021 7_55_11 PM.png

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Maybe try through one of Dell's update programs? Should've come preinstalled. I have had problems with this in the past. Especially with Windows update it typically resolved itself after trying to update multiple times for some reason. Perhaps some dependencies that it needs incrementally; not entirely sure.

Crystal: CPU: i7 7700K | Motherboard: Asus ROG Strix Z270F | RAM: GSkill 16 GB@3200MHz | GPU: Nvidia GTX 1080 Ti FE | Case: Corsair Crystal 570X (black) | Storage: 250 GB Crucial BX100 SSD + 2 TB Seagate HDD + 1TB WD Green + 3TB WD Red | PSU: EVGA Supernova G2 1000W | Monitor: Asus VG248QE 24"

Laptop: Dell XPS 13 9370 | CPU: i5 10510U | RAM: 16 GB

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