THREAD_STUCK_IN_DEVICE_DRIVER New PC BSODing constantly: R3 3200g, Asrock A320m-HDV R4.0, 16 GB RAM Dual-Channel

[Lqmnz]

Hello everyone, I built this new PC with all new componentes (Except for a very very old case, but that shouldn't matter, the PSU is new), and it's crashing all the time while gaming. The exact components are:

 

-CPU: AMD Ryzen 3 3200g
-GPU: AMD Vega 8
-Motherboard: Asrock A320M-HDV R4.0 (BIOS factory default 3.70)
-RAM: 2x8gb XPG Gammix D30

-SSD: Apacer Panther 120gb [windows]

-HDD: 500 gb seagate ssd [games]

 

The PC works, it boots up (And quite fast at that), I can use office programs, internet browsing, no problem. However, when gaming I get constant BSOD, always the same error code: "THREAD_STUCK_IN_DEVICE_DRIVER"

 

I tried updating the BIOS from version 3.70 to version 4.00, and I still get the crashes.

 

Last night, I was able to play for about 3 hours no problems, but today I couldn't play one whole CSGO competitive match without crashing. I noticed something interesting, it's always when using an internet browser on the background while the game was on. I guess it could have been other programs, but I tested while watching YouTube videos. I tried a few times, and indeed the game worked fine until I put on a video. It's not instant, and it seems kinda random, but it's what I could gather. Also, for some reason (As of now, I'll keep testing),

 

Other thing that got my attention is the low CPU and GPU usage while playing. It never reached 100% in either of those, even with Vsync off and unlimited framerate. It's not thermal throttle, according to HWMonitor and Speccy, temps were cool at about 40º-50ºC. 

 

I'm thinking about downgrading the BIOS to version 3.30, which is the first one to support the 3200g. But I wanted to ask opinions on what to do here, and if someone had similar problems.

 

Now this may be a bit silly but... are short circuits with the case possible? I'm guessing if that was the case the PC wouldn't work at all, but since it's pretty old and uses a kinda different mounting mechanism for the screws... idk, I really don't think so, but yeah...

 

 

So... If anyone could help me, I'd be extremely grateful, I hope I can find an answer soon.

[Analog]

13 minutes ago, Lqmnz said:

Hello everyone, I built this new PC with all new componentes (Except for a very very old case, but that shouldn't matter, the PSU is new), and it's crashing all the time while gaming. The exact components are:

 

-CPU: AMD Ryzen 3 3200g
-GPU: AMD Vega 8
-Motherboard: Asrock A320M-HDV R4.0 (BIOS factory default 3.70)
-RAM: 2x8gb XPG Gammix D30

-SSD: Apacer Panther 120gb [windows]

-HDD: 500 gb seagate ssd [games]

 

The PC works, it boots up (And quite fast at that), I can use office programs, internet browsing, no problem. However, when gaming I get constant BSOD, always the same error code: "THREAD_STUCK_IN_DEVICE_DRIVER"

 

I tried updating the BIOS from version 3.70 to version 4.00, and I still get the crashes.

 

Last night, I was able to play for about 3 hours no problems, but today I couldn't play one whole CSGO competitive match without crashing. I noticed something interesting, it's always when using an internet browser on the background while the game was on. I guess it could have been other programs, but I tested while watching YouTube videos. I tried a few times, and indeed the game worked fine until I put on a video. It's not instant, and it seems kinda random, but it's what I could gather. Also, for some reason (As of now, I'll keep testing),

 

Other thing that got my attention is the low CPU and GPU usage while playing. It never reached 100% in either of those, even with Vsync off and unlimited framerate. It's not thermal throttle, according to HWMonitor and Speccy, temps were cool at about 40º-50ºC. 

 

I'm thinking about downgrading the BIOS to version 3.30, which is the first one to support the 3200g. But I wanted to ask opinions on what to do here, and if someone had similar problems.

 

Now this may be a bit silly but... are short circuits with the case possible? I'm guessing if that was the case the PC wouldn't work at all, but since it's pretty old and uses a kinda different mounting mechanism for the screws... idk, I really don't think so, but yeah...

 

 

So... If anyone could help me, I'd be extremely grateful, I hope I can find an answer soon.

 

 

The error THREAD_STUCK_IN_DEVICE_DRIVER is most commonly associated with an AMD graphics driver issue. Aside from that sometimes it is also caused by the sound card. Are all of the appropriate drivers updated to the latest versions? By the newest versions I don't mean the ones that are on the motherboard manufacturer website. I would start by firstly checking that and trying to update / downgrade the drivers and see if that helps. 

[Lqmnz]

On 8/23/2021 at 2:41 AM, Analog said:

 

The error THREAD_STUCK_IN_DEVICE_DRIVER is most commonly associated with an AMD graphics driver issue. Aside from that sometimes it is also caused by the sound card. Are all of the appropriate drivers updated to the latest versions? By the newest versions I don't mean the ones that are on the motherboard manufacturer website. I would start by firstly checking that and trying to update / downgrade the drivers and see if that helps. 

thanks for replying i have downgraded the bios from 4.0 to 3.3 the bsod-ing also stop but my pc seems to be underperforming it while playing apex i always get framedrop even on low setting my temps is normal tho.I watch benchmark on youtube and others get like 60 fps stable while me gets only 30fps on 1080p .What should i do to fix this issue.

[Lqmnz]

Just now, Lqmnz said:

thanks for replying i have downgraded the bios from 4.0 to 3.3 the bsod-ing also stop but my pc seems to be underperforming it while playing apex i always get framedrop even on low setting my temps is normal tho.I watch benchmark on youtube and others get like 60 fps stable while me gets only 30fps on 1080p .What should i do to fix this issue.

im only 15 atm so i dont know much about pc's