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Does LG even offer RMA to regular people or it's just companies?

NovaKaiser
By NovaKaiser
in Troubleshooting
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Go to solution Solved by Energycore,

Welcome to the forums!

 

You should be able to get an RMA. Why not call their customer service number about this?

Posted

I'm trying to RMA a Blu-Ray drive directly to them since my return window from Amazon expired... But if I enter the serial number on their website, it will be denied. This drive is a WH16NS40 and it will be detected by Windows 10 and the UEFI but it won't read any disc or even boot anything at all.

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Posted
  • Solution

Welcome to the forums!

 

You should be able to get an RMA. Why not call their customer service number about this?

We have a NEW and GLORIOUSER-ER-ER PSU Tier List Now. (dammit @LukeSavenije stop coming up with new ones)

You can check out the old one that gave joy to so many across the land here

 

Computer having a hard time powering on? Troubleshoot it with this guide. (Currently looking for suggestions to update it into the context of <current year> and make it its own thread)

Computer Specs:

Spoiler

Mathresolvermajig: Intel Xeon E3 1240 (Sandy Bridge i7 equivalent)

Chillinmachine: Noctua NH-C14S
Framepainting-inator: EVGA GTX 1080 Ti SC2 Hybrid

Attachcorethingy: Gigabyte H61M-S2V-B3

Infoholdstick: Corsair 2x4GB DDR3 1333

Computerarmor: Silverstone RL06 "Lookalike"

Rememberdoogle: 1TB HDD + 120GB TR150 + 240 SSD Plus + 1TB MX500

AdditionalPylons: Phanteks AMP! 550W (based on Seasonic GX-550)

Letterpad: Rosewill Apollo 9100 (Cherry MX Red)

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Auralnterface: Sennheiser HD 6xx

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Posted
2 minutes ago, Energycore said:

You should be able to get an RMA. 

It really depends on where you're located.

 

In Europe (definitely the UK and I believe the EU as well), the convention is that you have a contract with the retailer to supply a functional product, and it is the retailer's responsibility to refund, repair or replace if it is faulty.

 

In North America, though, my understanding is that you can generally be expecting to return things to the manufacturer.

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pythonmegapixel

into tech, public transport and architecture // amateur programmer // youtuber // beginner photographer

Thanks for reading all this by the way!

By the way, my desktop is a docked laptop. Get over it, No seriously, I have an exterrnal monitor, keyboard, mouse, headset, ethernet and cooling fans all connected. Using it feels no different to a desktop, it works for several hours if the power goes out, and disconnecting just a few cables gives me something I can take on the go. There's enough power for all games I play and it even copes with basic (and some not-so-basic) video editing. Give it a go - you might just love it.

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