Do I deserve a return?

[My Man Toby]

I recently purchased a laptop, below are the advertised specs. I noticed on my speccy that there is a disparity in the clock speed on my RAM - is this expected or do I attempt to return the product? Total cost for me was 1335 usd, with the caveat that tech here in the philippines is pretty expensive.

Kindly let me know your thoughts fellow ltt subs!

[AMD A10-9600P]

No you do not deserve a refund, not based on that anyway. That is the way that the RAM speed is read by the program. It is actually double what the program says, so 2131 x 2 = roughly 4266. You got what you paid for, don't worry.

[boggy77]

can you use cpu-z for ram readings? you should see half the advertised memory speed, as DDR (double data rate) gives twice the actual speed. what's weird from the speccy screenshot is the 15gb of ram, rather than 16gb

[AMD A10-9600P]

Just now, boggy77 said:

can you use cpu-z for ram readings? you should see half the advertised memory speed, as DDR (double data rate) gives twice the actual speed. what's weird from the speccy screenshot is the 15gb of ram, rather than 16gb

It reads 15GB because the integrated GPU takes some RAM by default and uses it as VRAM. There is still 16GB installed, but 1GB is being used for VRAM, hence the 15GB left over for the system to use.

[GDRRiley]

Just now, boggy77 said:

can you use cpu-z for ram readings? you should see half the advertised memory speed, as DDR (double data rate) gives twice the actual speed. what's weird from the speccy screenshot is the 15gb of ram, rather than 16gb

thats going to be GPU memory it carved off

[My Man Toby]

Just now, boggy77 said:

can you use cpu-z for ram readings? you should see half the advertised memory speed, as DDR (double data rate) gives twice the actual speed. what's weird from the speccy screenshot is the 15gb of ram, rather than 16gb

I've noticed that as well - on my actual rig the speccy reads the ram for a full 32, for example

[aisle9]

4 minutes ago, My Man Toby said:

I recently purchased a laptop, below are the advertised specs. I noticed on my speccy that there is a disparity in the clock speed on my RAM - is this expected or do I attempt to return the product? Total cost for me was 1335 usd, with the caveat that tech here in the philippines is pretty expensive.

Kindly let me know your thoughts fellow ltt subs!

RAM speed shows up as half of the speed it's actually running at. DDR = Double Data Rate. You're good.

[My Man Toby]

thanks guys for the quick replies. Guess I was just panicking for a second. Can put this as resolved.

[Guest]

1 minute ago, My Man Toby said:

thanks guys for the quick replies. Guess I was just panicking for a second. Can put this as resolved.

 

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