Asus X570 lights but no life

[Geordian]

I just assembled an Asus X570-TUF with a ryzen 5 5600x, GEForce GTX Titan, got it all hooked up but when I go to power it on, I get lights on the motherboard, but when I try to boot there’s not a sign of life.

 

I’m hoping I did something really dumb, but my gut is screaming bad mobo. I was wondering if anyone might be able to help me with some ideas?

 

I added some images of inside the case to show connections, etc.

 

 

[Levent]

You should have a debug led to the right side of last ram slot. What LED lights up when you try to power it on? 

EDIT: I REALLY hope that is not the PCIE 8pin inside EPS8 pin.

[Geordian]

Nothing. Not a sign of life, no lights. I’ve triple checked the power switch connection

[Levent]

Just now, Geordian said:

Nothing. Not a sign of life, no lights. I’ve triple checked the power switch connection

Can you please check what your 8 Pin connector that you connected to the motherboard says?

[RollinLower]

1 minute ago, Levent said:

Can you please check what your 8 Pin connector that you connected to the motherboard says?

i've never seen a 8-pin EPS that splits into another 8 pin like that. i hope nothing fried..

[Geordian]

It doesn’t say anything, but it’s the only 8-pin connector out of the PSU other than the PCI-E ones

[Fasauceome]

2 minutes ago, Geordian said:

It doesn’t say anything, but it’s the only 8-pin connector out of the PSU other than the PCI-E ones

Make sure you use the quote button so we can see your responses.

 

Does the motherboard box say ryzen 5000 ready on it? If not, the BIOS is not up to date.

[boggy77]

you might have to do a bios update, since the x570 might not have the correct bios for the 5000 series.

unfortunately, this board doesn't have bios flashback, so if this is the case and you need to update bios, you'll have to find an older ryzen cpu to update bios or take it to a local shop and asked them to update it for you

[Geordian]

5 minutes ago, boggy77 said:

you might have to do a bios update, since the x570 might not have the correct bios for the 5000 series.

unfortunately, this board doesn't have bios flashback, so if this is the case and you need to update bios, you'll have to find an older ryzen cpu to update bios or take it to a local shop and asked them to update it for you

Oh man... the wrong bios would stop it from even trying to bring itself to life before giving up?  Dagnammit

 

closest shop that could help is an hour away... guess I’ll get my shoes on

 

 

[Fasauceome]

12 minutes ago, Geordian said:

closest shop that could help is an hour away... guess I’ll get my shoes on

Call them and ask if they do BIOS updates, unless you really want to get out of the house for a couple hours and it doesn't matter either way

[brob]

Production label on the box should have bios number. If not it will likely have a production date that you can use to check likely bios number. You need bios 2607 or later, released 2020-08-17.

 

All else fails, AMD will lend you a cpu. https://www.amd.com/en/support/kb/faq/pa-105