Bluetooth adapter only shows hands-free audio option and not stereo

[Levator]

I recently got a bluetooth usb adapter from Techkey, and the only option in windows is hands-free audio despite the software saying it should also have a stereo mode, does anyone know a fix for this? Any help would be greatly appreciated

[RAS_3885]

Maybe a dumb question, but is it playing back in stereo despite the labelling issue you show above? Or is it mono?

[LogicalDrm]

-> Moved to Audio

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Those aren't mutually exclusive...? Like it says in the connection details. You have connected headphones for stereo audio AND for microphone to be used as hands-free device.

[Levator]

8 hours ago, LogicalDrm said:

-> Moved to Audio

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Those aren't mutually exclusive...? Like it says in the connection details. You have connected headphones for stereo audio AND for microphone to be used as hands-free device.

Yes, but the issue is that both the headset and the microphone are using hands-free, instead of the headset being in stereo mode. I've tried troubleshooting, and I can't find a way to switch to stereo.

 

9 hours ago, RAS_3885 said:

Maybe a dumb question, but is it playing back in stereo despite the labelling issue you show above? Or is it mono?

I'm not sure what mono is, but it's playing back in hands-free mode, not stereo.

[LogicalDrm]

6 hours ago, Levator said:

Yes, but the issue is that both the headset and the microphone are using hands-free, instead of the headset being in stereo mode. I've tried troubleshooting, and I can't find a way to switch to stereo.

 

I'm not sure what mono is, but it's playing back in hands-free mode, not stereo.

Mono means channels are mixed together whereas stereo would be left and right as separately. The point we are trying to ask here is that how do you know its "only" hands-free mode? If you run test and hear channels as two instead of one, then you don't have any problems. Unless you are looking to disable microphone.