PC SUDDEN BLACK SCREEN NO MOUSE NO KEYBOARD

[Ryzen_Gamer_69]

I had some issues the other month when my pc was freezeing but now it doesnt occur  then this happend. So I was playing rust with my brother then I dont know what happend monitor no display mouse and keyboard not working but the pc is still on, like it was during gameplay, no poweroutage. Btw I also encountered this problem yesterday. I tried updating gpu drivers still nothing

 

Specs:

Ryzen 5 2600

4x4gb 2400mhz ram ddr4

Asus ex a320m gaming

RX 5500XT

700watts psu

240gb nvme ssd(os)

1tb hdd

500gb hdd

[BlueChinchillaEatingDorito]

Have you ran a memory test? What RAM are you using? Memory is always my prime suspect for Ryzen issues. 

[Ryzen_Gamer_69]

1 hour ago, BlueChinchillaEatingDorito said:

Have you ran a memory test? What RAM are you using? Memory is always my prime suspect for Ryzen issues. 

Not yet but I tried pulling out my HDD's and Im still observing if it still crashes Im gonna suspect the ram, but.... I havent encountered this problem before, my OS was still on HDD and I was using 4 ram sticks that time and there seems to be no problem but when I placed the m.2 ssd this happend after a couple of weeks @BlueChinchillaEatingDorito

[Sarra]

I was having this problem, and reseating my GPU appears to have fixed the problem.

[Ryzen_Gamer_69]

18 minutes ago, Sarra said:

I was having this problem, and reseating my GPU appears to have fixed the problem.

Does you keybaord and mouse has light when screen goes black or nahh? @Sarra

[Sarra]

9 hours ago, Ryzen_Gamer_69 said:

Does you keybaord and mouse has light when screen goes black or nahh? @Sarra

USB was still working. Caps lock didn't work, though. I think I have USB power pass through on my motherboard, so who knows?

[Ryzen_Gamer_69]

6 hours ago, Sarra said:

USB was still working. Caps lock didn't work, though. I think I have USB power pass through on my motherboard, so who knows?

Mine was mouse and keyboard are off and when I tried to do an improper shutdown, by holding the power button it wasn't turning off so I unplug it to the main/wall

[Sarra]

25 minutes ago, Ryzen_Gamer_69 said:

Mine was mouse and keyboard are off and when I tried to do an improper shutdown, by holding the power button it wasn't turning off so I unplug it to the main/wall

Have you checked your event logs? There might be a clue to what's going on in there...

[Ryzen_Gamer_69]

10 hours ago, Sarra said:

Have you checked your event logs? There might be a clue to what's going on in there...

I dont seem to see any problem, I saw a critical one but it says unexpected shutdown error code 41, quick question is there any possibilites that it could be one of my hard drives(HDD) @Sarra

[Sarra]

5 hours ago, Ryzen_Gamer_69 said:

I dont seem to see any problem, I saw a critical one but it says unexpected shutdown error code 41, quick question is there any possibilites that it could be one of my hard drives(HDD) @Sarra

Keep going past that, it might show something... If not, then the entire system might be losing power.

 

Do you have a spare PSU?

 

I've got to leave on a trip for a week and won't have 'net, so... Hopefully someone else can step in and help you.

[Ryzen_Gamer_69]

6 hours ago, Sarra said:

Keep going past that, it might show something... If not, then the entire system might be losing power.

 

Do you have a spare PSU?

 

I've got to leave on a trip for a week and won't have 'net, so... Hopefully someone else can step in and help you.

Sadly, I do not have a spare one, and also sadly I cannot afford a new one either, thanks for the infos good luck with your trip