Computer crashing due to (I suspect) insufficient power.

[GMacGregor]

My computer has had an issue with shutting itself down, restarting, shutting down again, and then fully restarting. I suspect it's an issue with an insufficient power supply but wanted some input.

 

My computer is a MSI Trident 3 with these specs:

 

Processor: Intel i7-7700 3.60 GHz

Memory: 16 GB DDR4 2400

Storage: 1 TB 7200 HDD + 256 GB SSD

Graphics: Nvidia GTX 1060

Power Supply: 230W AC Adapter

[Entropy.]

13 minutes ago, GMacGregor said:

My computer has had an issue with shutting itself down, restarting, shutting down again, and then fully restarting. I suspect it's an issue with an insufficient power supply but wanted some input.

 

My computer is a MSI Trident 3 with these specs:

 

Processor: Intel i7-7700 3.60 GHz

Memory: 16 GB DDR4 2400

Storage: 1 TB 7200 HDD + 256 GB SSD

Graphics: Nvidia GTX 1060

Power Supply: 230W AC Adapter

When'd you purchase, and when does it shut down? This The GPU and CPU on that rig are 4 years old. The psu might be able to hold on for dear life during boot, and might trigger the CPU and GPU to seriously downclock, but it might not be enough while under heavy workloads. 
 

Basically I'm asking has this been a problem from purchase, and does it need to be under load to shut down

[GMacGregor]

3 minutes ago, Brok3n But who cares? said:

When'd you purchase, and when does it shut down? This The GPU and CPU on that rig are 4 years old. The psu might be able to hold on for dear life during boot, and might trigger the CPU and GPU to seriously downclock, but it might not be enough while under heavy workloads. 
 

Basically I'm asking has this been a problem from purchase, and does it need to be under load to shut down

I purchased the computer in 2018. And it's had this issue for about a year but only rarely. Recently it's gotten a lot worse though. And it needs to be under load for this to happen.

[tikker]

33 minutes ago, GMacGregor said:

Power Supply: 230W AC Adapter

That feels rather underpowered. Nvidia's recommendation for the 1060 is 400 W minimum and although they say max GPU wattage is 120 W, seeing 264 W for the 1060 and 65 W for the 7700 from testing under heavy load they certainly seem capable of overloading that poor power supply. They probably tuned some things or use a custom card/BIOS.

 

If you suspect power you can try setting a lower power limit with MSI afterburner. Grab the "power limit" slider and set it to a value <100%. That will limit the amount of power the GPU will try to use. Naturally this will give worse performance, but should allow you to see if the GPU power is a contributor.

[GMacGregor]

11 minutes ago, tikker said:

That feels rather underpowered. Nvidia's recommendation for the 1060 is 400 W minimum and although they say max GPU wattage is 120 W, seeing 264 W for the 1060 and 65 W for the 7700 from testing under heavy load they certainly seem capable of overloading that poor power supply. They probably tuned some things or use a custom card/BIOS.

 

If you suspect power you can try setting a lower power limit with MSI afterburner. Grab the "power limit" slider and set it to a value <100%. That will limit the amount of power the GPU will try to use. Naturally this will give worse performance, but should allow you to see if the GPU power is a contributor.

Thanks for the reply. I'll try using afterburner. I also tried looking for a higher watt adapter online but couldn't find one. Because I wouldn't mind replacing it with a higher watt adapter if that's an option

[GMacGregor]

9 hours ago, tikker said:

That feels rather underpowered. Nvidia's recommendation for the 1060 is 400 W minimum and although they say max GPU wattage is 120 W, seeing 264 W for the 1060 and 65 W for the 7700 from testing under heavy load they certainly seem capable of overloading that poor power supply. They probably tuned some things or use a custom card/BIOS.

 

If you suspect power you can try setting a lower power limit with MSI afterburner. Grab the "power limit" slider and set it to a value <100%. That will limit the amount of power the GPU will try to use. Naturally this will give worse performance, but should allow you to see if the GPU power is a contributor.

I used Afterburner and set the limit to 85%. I played a game that crashed after 25 minutes before the change and I was able to play for hours without any issues. So looks like that's very likely the issue

[Bdmski]

On 1/17/2021 at 2:36 PM, GMacGregor said:

My computer has had an issue with shutting itself down, restarting, shutting down again, and then fully restarting. I suspect it's an issue with an insufficient power supply but wanted some input.

 

My computer is a MSI Trident 3 with these specs:

 

Processor: Intel i7-7700 3.60 GHz

Memory: 16 GB DDR4 2400

Storage: 1 TB 7200 HDD + 256 GB SSD

Graphics: Nvidia GTX 1060

Power Supply: 230W AC Adapter

Happy to find this thread as I have the exact same computer an am experiencing the exact same problem. It seems like the issue is getting easier to trigger as time goes on (only crashes while playing games under load). I tried lowering the core clock MHz in afterburner but it did not help. Am going to try lowering the power limit percentage now as recommended. If that is the problem should buying a replacement power supply cable fix the problem?

[ApolloX75]

32 minutes ago, Bdmski said:

Happy to find this thread as I have the exact same computer an am experiencing the exact same problem. It seems like the issue is getting easier to trigger as time goes on (only crashes while playing games under load). I tried lowering the core clock MHz in afterburner but it did not help. Am going to try lowering the power limit percentage now as recommended. If that is the problem should buying a replacement power supply cable fix the problem?

More than likely a new power brick would solve the issue. A cursory glance at Amazon shows third party 330W adapters available in addition to the OE style 230W ones, so that shouldn't be a difficult or expensive fix.

 

Simply use the search term "MSI Trident 3 adapter" and it's the first thing that comes up, so probably a pretty common search.