ram too much hardware reserved memory

[teo01]

Hello, I have a problem with my RAM, i have a pair of corsair vengeance RGB 2x8GB DDR4, even if it read all 16gb, when i open task manager it say that i have 8.1 of that hardware reserved and 7.9 avaiable.

i tryed setting the same ram frequency in bios,  i tried removing max memory cap from msconfig>boot options>advanced>max memory, i tried running mdsched.exe to use the Windows memory diagnostics program but nothing, i have a gigabyte motherboard b450 aorus m with a ryzen 5 2600.

thx in advance

[Eigenvektor]

Try the RAM sticks one by one, it's possible one of them is broken. Also make sure they are seated properly and in the correct slots.

[LogicalDrm]

-> Moved to Troubleshooting

[teo01]

On 1/6/2021 at 7:54 PM, Eigenvektor said:

Try the RAM sticks one by one, it's possible one of them is broken. Also make sure they are seated properly and in the correct slots.

First, sorry for the late reply.

Second, i tried doing as u said and u where probably right sadly, one stick broke since with only that one i couldnt neither enter bios, pc just didnt boot, just had a black screen

ty for the help but the stange thing to me is that the led still work perfectly, even if i change it throug aura they change and work properly, i dont understand much if not anything about computer, i just use them to play but is this linked in someway to the problem? could it not be completely broken? 

[Mark Kaine]

On 1/6/2021 at 7:45 PM, teo01 said:

Hello, I have a problem with my RAM, i have a pair of corsair vengeance RGB 2x8GB DDR4, even if it read all 16gb, when i open task manager it say that i have 8.1 of that hardware reserved and 7.9 avaiable.

i tryed setting the same ram frequency in bios,  i tried removing max memory cap from msconfig>boot options>advanced>max memory, i tried running mdsched.exe to use the Windows memory diagnostics program but nothing, i have a gigabyte motherboard b450 aorus m with a ryzen 5 2600.

thx in advance

picture of the cpu tab please? 

 

 

 

[teo01]

2 hours ago, Mark Kaine said:

picture of the cpu tab please? 

 

 

 

[Mark Kaine]

3 minutes ago, teo01 said:

Ok that looks fairly normal. It likely is really a faulty ram stick.