PC crashes. Can't get into windows

[txmatt1214]

CPU: R7 2700X

MoBo: MSI B450 Gaming Carbon Pro AC

RAM: Corsair Vengeance LPX 2X8 3000MHz

GPU: RTX 2070 Super

PSU: Corsair RMx (2018) 850W

 

The problem started this morning when booting up. Everything was normal until I got to the screen where windows asks for me to sign in. It crashes about 3 seconds after reaching this point. CPU led comes on and no display. I restarted my PC to just see if it was a one time thing. This time it did the same thing. About 3 seconds after reaching windows sign in, it crashes, CPU led. 

So far I have: Tried restarting and loading optimized defaults in the bios.

[tim0901]

Can you boot into Windows using safe mode? The fact that you're making it to the Windows login screen at all makes it sound like a driver issue to me (or a Windows issue).

 

If you want to confirm it's not a hardware issue, use another computer to create a Ubuntu USB drive and boot to that. If the hardware of the system is ok then it should boot to that just fine.

[txmatt1214]

Safe mode didn't work. Did the same crash issue. Trying Ubuntu next...

[Windows7ge]

Have you at any point received a BSOD with a particular crash code or does it always just go to black? If safe mode changed nothing about the behaviour then it suggests a hardware issue.

[txmatt1214]

15 minutes ago, Windows7ge said:

Have you at any point received a BSOD with a particular crash code or does it always just go to black? If safe mode changed nothing about the behaviour then it suggests a hardware issue.

No BSOD. Screen just turns black.

[txmatt1214]

Just tired again just to see if it was working all of a sudden. Tried going into safe mode again. This time right after I selected safe mode in the start up options, CPU led went on and black screen. Don't know if that helps with diagnosis.

[txmatt1214]

UPDATE:

Booted into Ubuntu on a USB. It works perfectly. I think its an issue with my Boot SSD or windows installation. 

[tim0901]

6 minutes ago, txmatt1214 said:

UPDATE:

Booted into Ubuntu on a USB. It works perfectly. I think its an issue with my Boot SSD or windows installation. 

Yep, that would be my thought at this point. I'd try and back up as much as possible by plugging it into another system, by USB if necessary, then reinstall Windows.

[Windows7ge]

16 minutes ago, txmatt1214 said:

UPDATE:

Booted into Ubuntu on a USB. It works perfectly. I think its an issue with my Boot SSD or windows installation. 

Is your boot SSD M.2 or SATA? Could be the SATA cable if the latter.

[tim0901]

3 minutes ago, Windows7ge said:

Is your boot SSD M.2 or SATA? Could be the SATA cable if the latter.

Unlikely if it repeatedly boots to the same position before crashing. If it were more random then potentially.

[Windows7ge]

4 minutes ago, tim0901 said:

Unlikely if it repeatedly boots to the same position before crashing. If it were more random then potentially.

¯\_(ツ)_/¯ Just hopeful thinking. SATA cable would be a lot cheaper, easier, and faster to replace than the SSD itself in the extreme off chance that were actually the problem.

[txmatt1214]

SOLVED: I did the windows disk recovery thing and now everything is working. I guess windows just messed itself up but now it's working perfectly. Thank you everyone for your help!!!