Ethernet on new Mobo not working

[Mercgluestick]

Hey everyone I'm new here so I'm not really sure how I should format this but I'll try to explain what happened as best as I can. So I just received the last parts I needed for my new computer I started the building process and everything went smoothly until I tried to turn it on. The first time I tried to turn the computer on nothing happened. I then realized that I read the motherboard manual incorrectly and put the front panel connectors in the wrong spots. So I fixed that and as soon as I turned on the power an audible pop went off and smoke came from the system. I saw where the smoke came from and disconnected whatever it was that I saw(pretty sure it was a 3 pin RGB connector that I connected into the wrong spot). Once I did that the system booted perfectly and I was able to change my ram to 3200mhz and install windows. The other problem began when I tried to plug in my ethernet cord. when I plug it in nothing happens. I'll occasionally be able to connect to the internet but I wont have access to it. also when this happens the yellow light on the ethernet port flashes but not the green one. Yeah so now I have no idea what to do now... I've tried installing new drivers and I know that the ethernet cord works because I've tried it with other devices and it does the job there. 

 

Here is my parts lists 

MOBO: B450 Gigabyte Aorus Elite 

CPU: R7 3700x (stock cooler)

GPU: 2080 Super

Ram: 16GB Gskill Trident Z RGB

PSU: Corsair CX650M 650W   

Edited October 27, 2020 by Mercgluestick
Posting pictures

[Skiiwee29]

Try and RMA the board, though you may run into a snag since you admittedly plugged in the wrong thing into your RGB header so they may deny your claim or force you to pay for the repairs since the damage was caused by you. 

[Mercgluestick]

8 minutes ago, Skiiwee29 said:

Try and RMA the board, though you may run into a snag since you admittedly plugged in the wrong thing into your RGB header so they may deny your claim or force you to pay for the repairs since the damage was caused by you. 

Sent a request to Newegg now I'm just waiting for a response back from them. 

 

 

 

[Guest]

The green LED near the ethernet port is when you have an active connection.

 

If the port is reported as working properly by the device manager, then it's not the port, it's your settings. 

 

At the bottom right of the task bar, right click the little Ethernet icon and trouble shoot the problems. 

 

Seek the repair after windows displays the issue and even sometimes repairs by it's self. 

 

GL

[GenericFanboy]

Had something like this once with a new laptop. Didnt notice it untill quite late cause was almost always on wifi. Try seeing if DHCP is on or off. There's no excuse for having it off, but i've seen windows do even weirder stuff.

[Mercgluestick]

11 minutes ago, ShrimpBrime said:

The green LED near the ethernet port is when you have an active connection.

 

If the port is reported as working properly by the device manager, then it's not the port, it's your settings. 

 

At the bottom right of the task bar, right click the little Ethernet icon and trouble shoot the problems. 

 

Seek the repair after windows displays the issue and even sometimes repairs by it's self. 

 

GL

Just troubleshooted and got this for the problems found. And now the yellow led turned off. It comes back eventually though.

[Guest]

5 minutes ago, Mercgluestick said:

Just troubleshooted and got this for the problems found. And now the yellow led turned off. It comes back eventually though.

 

There you go then. Try a different cable anyways. 

No go, No problem. You've already started a return process anyways.

[Mercgluestick]

1 minute ago, ShrimpBrime said:

There you go then. Try a different cable anyways. 

No go, No problem. You've already started a return process anyways.

Ok thank you so much. Gonna try that out tomorrow.

[Mercgluestick]

11 minutes ago, GenericFanboy said:

Had something like this once with a new laptop. Didnt notice it untill quite late cause was almost always on wifi. Try seeing if DHCP is on or off. There's no excuse for having it off, but i've seen windows do even weirder stuff.

Yeah DHCP has been on the entire time so it doesn’t seem that that’s the issue.

[Naijin]

24 minutes ago, Mercgluestick said:

Yeah DHCP has been on the entire time so it doesn’t seem that that’s the issue.

Ever tried using static IP? Don't forget to set a default gateway and DNS IP as well.