Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Bad Network Card?

Go to solution Solved by Sycoblackburn,

It was a bad m.2 card. Got the new one in and it works like a charm!

Hopefully I can get some insight into an issue with a new build. I finished my build, and so far everything is working fine, EXCEPT for my Wifi/Bluetooth card. I ordered this card (https://www.amazon.com/OKN-3000Mbps-Bluetooth-Antennas-Brackets/dp/B088NHCX46?ref_=ast_sto_dp) about 5 days ago, and it's not being picked up in Device Manager. I somehow mistook it for a genuine intel AX200 card just with added mounting hardware, don't ask. Then, I find out Intel sells a desktop kit for that module. I have that ordered and will be here Friday. I'll be using a Linksys WUSB6100M for the time being. 

 

Tl;dr Is there a possibility that my m.2 wifi slot on the motherboard is bad? or is it more likely that the card I ordered is defective? 

Thanks in advance!

 

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites
3 minutes ago, Sycoblackburn said:

and it's not being picked up in Device Manager

Did you install the drivers for it?

So rise up, all ye lost ones, as one, we'll claw the clouds

Link to post
Share on other sites

I did. The product page said to install the drivers from the Intel's website, I did that, and no luck. 

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites
21 minutes ago, Sycoblackburn said:

I did. The product page said to install the drivers from the Intel's website, I did that, and no luck. 

Which motherboard?

Link to post
Share on other sites

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites

if its just a network card have a look into one of these 2.5Gb ethernet card.

 

https://www.scan.co.uk/products/1-port-dynamode-pcixgi-gigabit-network-pci-express-card

MAIN PC (Beast) - Asus ROG Crosshair Hero VII WIFI , AMD Ryzen 7 2700x + Corsair H115i Pro RGB Cooling, 32GB G.Skill 3200Mhz 16,18,18,38 1.35v DDR4, Inno3d HerculeZ Design Nvidia GTX 1080 X2 8GB GDDR5,  2 x Samsung U28E590D 3840 x 2160 4K, 1 x Samsung Evo 970 Evo Plus NVME PCI-E 1TB, 1 x Samsung Evo 850 250GB, 1 X Sandisk Ultra II SSD 240GB + 2 X 3TB Seagate Baracuda SATA III, 1 x LG BH16NS40 16x BR\DVDRW, ICYBOX IB3740-C31 & ICYBOX IB3640-03, Corsair Obsidian 750D Windforce Edition Case + 5 Corsair ML140 140mm Case Fans, EVGA 750 g3 750w Gold 80+ PSU, Logitech MX Vertical Mouse, Corsair K55 RGB Gaming Keyboard, Windows 10 Pro x64 Retail, Synology ds215j NAS + 2x3TB WD Reds connected to a 6TB Seagate USB 3.0 Backup Plus Hub, Blue Yeti Microphone, Logitech C922 Pro HD,  Logitech C920 Pro HD, Kaspersky Internet Security 2020.

 

Second PC (Cyclops) - MSI 990FXA Gaming, AMD FX 8370 4Ghz, Corsair 16GB Venegence Red 9-9-9-24 1600Mhz, Arctic Cooling Freezer 13, Asus Strix 1050TI 4GB, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 1 x Samsung Evo 850 250GB, 2 X Seagate Baracuda 2TB, 1 X WD Black 2TB, 1 x ASUS 16x DVDRW, X-Case Eagle III Case, 3 X Corsair AF 120 Case Fans, EVGA 850 G2 80+ Gold + PSU, Logitech MX Master Mouse, Corsair K30 Keyboard, Logitech C920 Webcam, R0DE NT1-A Microphone, Scarlet 212 Audio Interface (Revision 2), Windows 10 Pro X64 Retail, Kaspersky Internet Security 2020, 2TB Seagate Expansion USB Hard Drive.

 

Third PC (Old Trustie) - Acer Aspire M3400, OEM Mainboard, AMD FX Athlon II X3 425 2.7Ghz, 16GB Corsair Value 1600Mhz Ram, OEM CPU Cooler, AMD R7 260 2GB GPU, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 2TB Samsung SATA III, 1 X OEM 16X DVDRW, 1 X Acer OEM Case, 1 X Corsair AF120 Case Can, Corsair CX500 Bronze+ CPU, Logitech MX Master Mouse, Corsair K30 Keyboard, Windows 10 Home X64 OEM, Logitech C920 Webcam, Kaspersky Internet Security 2020.

 

Icybox 3640SU3

Icybox 3740-C31

Printers Include - Canon MG5750, Canon, IP8750, 2 X Samsung C410W.

 

Netgear Nighthawk R6 R8000 Cable Router with DD-WRT Using a Virgin Media Hub 3.0.

 

Samsung Galaxy S10 Mobile Phone.

 

Internet Speed.....

https://www.speedtest.net/result/9935039193

Link to post
Share on other sites
23 minutes ago, Sycoblackburn said:

And you’re sure you used the correct M.2 slot designated for WiFi/BT?

 

Did you try removing the card and fitting it back in firmly? Make sure antennae are firmly attached. Also, check the BIOS to make sure there is no switch that needs to be flipped in order to activate on-board WiFi.

Link to post
Share on other sites
1 hour ago, Falcon1986 said:

And you’re sure you used the correct M.2 slot designated for WiFi/BT?

 

Did you try removing the card and fitting it back in firmly? Make sure antennae are firmly attached. Also, check the BIOS to make sure there is no switch that needs to be flipped in order to activate on-board WiFi.

I think it might be disabled in BIOS. I reread my manual for the MoBo. It has notes about Onboard WAN Device, WAN Radio, and Bluetooth. I would say it's disabled by default, for whatever sense that makes. I'll update when I get home. 

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites

Everything in the BIOS was enabled and still no luck. I made sure the card was installed properly.

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites
7 hours ago, Sycoblackburn said:

I made sure the card was installed properly.

So when you installed the driver, did Windows successfully install said driver? 

So rise up, all ye lost ones, as one, we'll claw the clouds

Link to post
Share on other sites
8 hours ago, Sycoblackburn said:

Everything in the BIOS was enabled and still no luck. I made sure the card was installed properly.

My only other suggestion is to turn off those WiFi/BT switches within the BIOS, save, reboot then reactivate, save and reboot.

 

Do you have a good PSU with power going to both 24- and 8-pin connectors? How many other peripherals do you have attached to the motherboard (PCIe, USB)?

 

Well, I guess you won’t know until you test with a replacement. Thankfully, the Intel AX200 isn’t expensive. But if you have an extra PCIe slot, it might be better to just use that instead.

Link to post
Share on other sites

I tried turning them off and back on, no luck. I have a Corsair RM750x(2018) that's been installed for less than a month. I have an m.2 ssd, my 1660s installed as far as pcie. I have my keyboard, mouse and usb hub on my monitor plugged in with a charging cable as far as usb. I have Nvidia USB Type-C Port Policy Controller coming up in Device Manager as disabled. (Code 32).

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites

It was a bad m.2 card. Got the new one in and it works like a charm!

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites
3 hours ago, Sycoblackburn said:

It was a bad m.2 card. Got the new one in and it works like a charm!

Glad to hear it worked out.

 

Just for future reference, what exactly did you use as a replacement?

Link to post
Share on other sites

CPU: Intel i7 9700F  | Motherboard: ASRock B365M Phantom Gaming 4 | RAM: 2x8GB 2666MHz HyperX Fury | GPU: ZOTAC GAMING GeForce RTX 3080 AMP Holo | PSU: Corsair RM750x (2018) | Case: ASUS TUF Gaming GT301 | Cooler: CoolerMaster Hyper 212 Black Edition | SSD: Samsung 970 Evo 500GB | HDD: Seagate BerraCuda 8TB | Monitor: GIGABYTE G27QC

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×