Memory only works in single channel

[Davy12]

I was kind of hard on my cpu with some things I did for example I bent a pin, spilled some thermal paste on the pins. However pc is posting but only if I run single channel memory i.e. plug both of my ram sticks in next to eachother in the A slots. The B slots do not work even if only one memory stick is used I get the solid orange dram light. Is there a way to fix this? Is this my CPU or my motherboards fault or maybe even my memory (both work, tested this). (ryzen 5 3600, corsair vengeance lpx 3200mhz, asus tuf gaming b550 wifi)

[H6NS]

Check your mobo manual and make sure that you connected your RAM into the right slots (most common is A2, B2 config = 2nd and 4th slot).

[Mateyyy]

Sounds like you damaged a pin (or more) that corresponded to that memory channel, so there's not a whole lot you can do about it. If jamming the pin into its place doesn't do the trick, you're kind of SOL.

2 minutes ago, H6NS said:

Check your mobo manual and make sure that you connected your RAM into the right slots (most common is A1, B1 config - 1st and 3rd slot).

The system should POST regardless of which slots the DIMMs are installed into.

[Davy12]

2 minutes ago, H6NS said:

Check your mobo manual and make sure that you connected your RAM into the right slots (most common is A1, B1 config - 1st and 3rd slot).

I did both configurations with one slot in between, both do not work. (They did before my cpu accident) The orange dram light keeps being the result.

[H6NS]

2 minutes ago, Mateyyy said:

Sounds like you damaged a pin (or more) that corresponded to that memory channel, so there's not a whole lot you can do about it. If jamming the pin into its place doesn't do the trick, you're kind of SOL.

The system should POST regardless of which slots the DIMMs are installed into.

I have seen mobos that didn't post when the RAM was incorrectly inserted.

[Davy12]

1 minute ago, Mateyyy said:

Sounds like you damaged a pin (or more) that corresponded to that memory channel, so there's not a whole lot you can do about it. If jamming the pin into its place doesn't do the trick, you're kind of SOL.

The system should POST regardless of which slots the DIMMs are installed into.

So  I will just have to keep running everything at single channel for ever?

[Davy12]

1 minute ago, H6NS said:

I have seen mobos that doesn't post when the RAM was incorrectly inserted.

The system did not post even though I did not touch the ram originally. I only got it to post again when I removed a ram stick from the B channel

[Mateyyy]

2 minutes ago, H6NS said:

I have seen mobos that doesn't post when the RAM was incorrectly inserted.

Hm, odd. On DDR4?

1 minute ago, Davy12 said:

So  I will just have to keep running everything at single channel for ever?

Potentially, yeah. 

You could watch this video and see if it's helpful at all for your situation:

 

Edit: On the other hand, now that I think about it, often when I've heard of bent pins and memory channels not working the symptoms only consisted of the memory not showing up. The system would POST normally.

Maybe check the DIMM slots on your board for any sort of damage.

Edited September 4, 2020 by Mateyyy

[Davy12]

Just now, Mateyyy said:

Hm, odd. On DDR4?

Potentially, yeah. 

You could watch this video and see if it's helpful at all for your situation:

 

Thanks, I've seen the video but maybe it was not clear from my original post but the pin is completely bent back. I can't even spot the difference between it and other pins anymore