PCI device in manager

[Thready]

I'm trying to troubleshoot why Lightroom won't open and someone said to see if it's my GPU drivers. I opened device manager and I see this. I use an RTX 2070. I try to update these drivers but it can't find an update. The other day I got a BSOD and it said DPC_Watchdog_Violation Any help? Thanks

 

 

[Tan3l6]

Recommending to install all motherboard drivers, if not done already

[Thready]

12 minutes ago, Tan3l6 said:

Recommending to install all motherboard drivers, if not done already

How do I install motherboard drivers?

 

This is my motherboard https://www.asrock.com/mb/AMD/X570 phantom Gaming 4/index.asp#Download

[Thready]

So it looks like the PCI Devices aren't showing up in Device manager anymore...

[Windows7ge]

What you've posted here looks to be 3 likely unrelated things.

 

The PCI Encryption/Decryption Controller looks to be apart of your chipset. You could install or update your chipset drivers to fix this.

 

The BSOD looks to have several potential culprits related to a number of different system processes. We would have to dive into this one pretty hard.

 

Have you tried launching lightroom as Admin? Is it giving you an error message? Did you try re-installing lightroom?

[Thready]

Just now, Windows7ge said:

What you've posted here looks to be 3 likely unrelated things.

 

The PCI Encryption/Decryption Controller looks to be apart of your chipset. You could install or update your chipset drivers to fix this.

 

The BSOD looks to have several potential culprits related to a number of different system processes. We would have to dive into this one pretty hard.

 

Have you tried launching lightroom as Admin? Is it giving you an error message? Did you try re-installing lightroom?

I uninstalled it and I'm reinstalling now. I will run it as admin and report back

[Thready]

5 minutes ago, Windows7ge said:

What you've posted here looks to be 3 likely unrelated things.

 

The PCI Encryption/Decryption Controller looks to be apart of your chipset. You could install or update your chipset drivers to fix this.

 

The BSOD looks to have several potential culprits related to a number of different system processes. We would have to dive into this one pretty hard.

 

Have you tried launching lightroom as Admin? Is it giving you an error message? Did you try re-installing lightroom?

Running as admin doesn't help... I might have to go to Adobe's forums

[Windows7ge]

Unfortunately I'm not an Adobe expert. It doesn't give you any error messages? It just doesn't start?

[Thready]

1 minute ago, Windows7ge said:

Unfortunately I'm not an Adobe expert. It doesn't give you any error messages? It just doesn't start?

It gives me a crash report and asks if I want to send it in. I choose yes but they really never get back to me on these

[Windows7ge]

Ah, that's why people were suggesting driver updates. Crash reports aren't typically setup for people to receive help when an application fails. It just send crash data to the developers so they can patch the issue in later updates.

 

You can try updating your GPU driver as people had suggested. Device Manager isn't needed to do that.

[Thready]

Just now, Windows7ge said:

Ah, that's why people were suggesting driver updates. Crash reports aren't typically setup for people to receive help when an application fails. It just send crash data to the developers so they can patch the issue in later updates.

 

You can try updating your GPU driver as people had suggested. Device Manager isn't needed to do that.

I just updated my Nvidia drivers and I downloaded a Windows update. I also did a clean uninstall of all adobe products with their uninstall tool that runs in a command prompt. Now I'm downloading it again and if this doesn't work I might see if it creates a log somewhere and I'll just copy and paste the entire log into a post on their forums. 500 lines of code, I don't care. I have wedding photography I have to edit 

[Windows7ge]

Let us know if it makes any difference.

[Thready]

On 8/17/2020 at 12:31 PM, Windows7ge said:

Let us know if it makes any difference.

thanks. It actually went away and Lightroom keeps throwing up the crash dialogue box but if I minimize it I can use Lightroom with no problem.

[Windows7ge]

38 minutes ago, Thready said:

thanks. It actually went away and Lightroom keeps throwing up the crash dialogue box but if I minimize it I can use Lightroom with no problem.

Strange but not the first time I've seen software throw an error report and launch successfully at the time time.

 

It's hard to say what the cause is/was. I would grab a spare HDD/SSD and do a clean install. See if it behaves. If it does we have a software/driver conflict.