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PIA problem

George Vella
Go to solution Solved by George Vella,

They just replied. I switched to the live chat and they sent the email to the adress.

I recently convinced my dad to buy a 2 year PIA Subscription, except he entered the wrong email address twice while he was buying it. I am afraid he wasted his money. Is there any way to cancel or change the email account?

Edited by George Vella
Buy instead of but

A guy asking and answering in his bedroom since he has nothing else to do

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your going to have to contact customer service and ask them

CPU AMD 5800x_____Asus Crosshair VIII_____Asus Strix LC 360_____RAM Corsair Dominator Pro 2x8Gb 3600mhz_____ASUS RTX 3080 Strix

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Microphone Blue Yeti Black

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Also an XBOX one s.

 

 

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2 hours ago, Acid Panda said:

your going to have to contact customer service and ask them

 I just contacted them. 

A guy asking and answering in his bedroom since he has nothing else to do

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Just now, George Vella said:

 I just contacted them. 

and they said?

CPU AMD 5800x_____Asus Crosshair VIII_____Asus Strix LC 360_____RAM Corsair Dominator Pro 2x8Gb 3600mhz_____ASUS RTX 3080 Strix

PSU Corsair HX1000w_____CASE Lian Li 011 Dynamic (original choice right? w/9 UNI Fans)_____Keyboard Razer BlackWidow Chroma_____Mouse Razer Deathadder Chroma_____Headphones Bose QC25_____Monitor (1) Acer Predator XB1 144hz G-Sync  (2) Benq 144hz G-Sync

Microphone Blue Yeti Black

Razer Blade 14

Also an XBOX one s.

 

 

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2 hours ago, Acid Panda said:

and they said?

They havent replied yet. Once they do i'll reply to this thread

A guy asking and answering in his bedroom since he has nothing else to do

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7 minutes ago, George Vella said:

They havent replied yet. Once they do i'll reply to this thread

In meanwhile you should read their ToS, though in this situation just reversing order should be enough.

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

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To reply, I should just reply to the email right?

A guy asking and answering in his bedroom since he has nothing else to do

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If he knows what he did wrong, ie the email address he entered incorrectly... just go into the account using the wrong email, with the correct password/2FA etc... and go to "your account", scroll down until you get to firefox_5WJu5TIqZU.png.d9e4a1a0f163f8fc5899194d4eb1a513.png

Please quote my post, or put @paddy-stone if you want me to respond to you.

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  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
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  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
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  • Storage/NAS/Servers:-
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Actually you don't even need to know the email address, you're given a user name when you sign up... use that, then go to my account etc as I said above. Enter the new email address twice, and enter password, done.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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Just now, paddy-stone said:

If he knows what he did wrong, ie the email address he entered incorrectly

Thanks for your reply,

 

Unfortunatley this is the screen he realised he f***ed up

image.png.fb45035f56b1ebb39b16b546d5322b83.png

A guy asking and answering in his bedroom since he has nothing else to do

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2 minutes ago, paddy-stone said:

you're given a user name when you sign up

Yes, but via email...

F@H
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1 minute ago, Kilrah said:

Yes, but via email...

Ahh, didn't realise sorry... I thought I got mine appear on screen, yeah I messed up, sorry OP :(

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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1 minute ago, paddy-stone said:

Ahh, didn't realise sorry... I thought I got mine appear on screen, yeah I messed up, sorry OP :(

Dw, if they dont soon reply I'll just open a new support thread since they haven't replied yet to my reply

 

A guy asking and answering in his bedroom since he has nothing else to do

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They just replied. I switched to the live chat and they sent the email to the adress.

A guy asking and answering in his bedroom since he has nothing else to do

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3 hours ago, George Vella said:

I recently convinced my dad to buy a 2 year PIA Subscription

Why...

MacBook Pro 16 i9-9980HK - Radeon Pro 5500m 8GB - 32GB DDR4 - 2TB NVME

iPhone 12 Mini / Sony WH-1000XM4 / Bose Companion 20

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