Couldn't post after CPU cooler change, DRAM lights on

[Kumichi58]

Aha another troubleshoot that needs suggestions from you peeps.

 

My friend just changed his CPU cooler to a Be Quiet Shadow Rock 3 and now he couldn't post. The DRAM light is on, we're not sure what's the issue, we tried resetting the CMOS multiple times but it didn't fix it. We also tried booting up using 1 DIMM slot with no avail.

 

He accidentally ripped the CPU off the board while changing the cooler, but there's no bent pin so it shouldn't be a problem.

 

Specs are:

 

Ryzen 7 3800x

G.Skill Trident z RGB 3200 MHz 4x8GB

B450 Tomahawk Max

Any suggestions?

[Moonzy]

11 minutes ago, Kumichi58 said:

He accidentally ripped the CPU off the board while changing the cooler

yikes, i was wondering if the cpu was moved while installing the cooler then i read this

 

did u try other DIMM slots? tried reseating the CPU?

[Dimondminer11]

21 minutes ago, Kumichi58 said:

He accidentally ripped the CPU off the board while changing the cooler

I'm guessing it was stuck GOOD to the old cooler and he had to pull up hard on the cpu to get it out of the socket. I've had some really weird issues with mounting pressure specifically with my rig (2200g on an asrock x470 sli/ac mobo where i dropped the cpu out of the socket while changing the cooler and bent some pins that i had to bend back) so you might try, as horrid as it sounds, pushing on the cooler in different directions to see if it detects the ram properly.

[Kumichi58]

3 minutes ago, Dimondminer11 said:

I'm guessing it was stuck GOOD to the old cooler and he had to pull up hard on the cpu to get it out of the socket. I've had some really weird issues with mounting pressure specifically with my rig (2200g on an asrock x470 sli/ac mobo where i dropped the cpu out of the socket while changing the cooler and bent some pins that i had to bend back) so you might try, as horrid as it sounds, pushing on the cooler in different directions to see if it detects the ram properly.

Yeah he said he applied too much thermal paste so maybe that's why it's stuck good. We're trying to fix the bent pin, hopefully it works

[Dimondminer11]

Just now, Kumichi58 said:

Yeah he said he applied too much thermal paste so maybe that's why it's stuck good. We're trying to fix the bent pin, hopefully it works

Oh damn. I've found that trying to use a credit card or similar thing you can usually bend the pin back fairly easily. Just don't go ham on it or else you might break the pin

[Kumichi58]

10 minutes ago, Dimondminer11 said:

Oh damn. I've found that trying to use a credit card or similar thing you can usually bend the pin back fairly easily. Just don't go ham on it or else you might break the pin

Now the PC won't even turn on, even if it's a bent pin it should turn on right? Just with errors?

[Kumichi58]

27 minutes ago, Moonzy said:

yikes, i was wondering if the cpu was moved while installing the cooler then i read this

 

did u try other DIMM slots? tried reseating the CPU?

Yeah we did, turns out there is a bent pin and he fixed it, but now it won't turn on

[Kumichi58]

Update:

 

Turns out it won't turn on even before fixing the pin, we didn't change anything, it just won't turn on

[Kumichi58]

Latest update:

 

A miracle had happened ladies and gentlemen.

 

We bent a pin and fixed it, didn't work

 

We reseated the CPU, made a clicking noise, and now it's on.

 

And everything's back to normal, nice!