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Hey Guys, I Need Help.

I'm Not Getting A Post From My Motherboard And Was Wondering If I Have Damaged My CPU Socket And What I Can Do To Fix It?

 

Please And Thank You For All The Tips, I Just Bought This PC And The Hard Drive Went Out, Now I Accidently Damage The CPU 😭 What Next

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4 minutes ago, BlueScope819 said:

The machine doesn't do anything. No beeps, LEDs or spinning fans.

  1. Check if your power cable is firmly plugged in on both ends (you would be surprised how many issues this resolves)
  2. Check if the power supply (PSU) has a button to cut the power to the machine. Check if this button is in the position denoted with ON or I
  3. Check if EVERY power cable is plugged in securely, reseat if necessary.
  4. Check if the power button is installed correctly (consult your motherboard manual)
  5. Try shorting out the pins you connect the power button to manually. If this powers on your system, you have a faulty power button.
  6. Check with a device of which you know that it works if the power outlet you're using is actually providing power.

If this hasn't solved the problem, check if your PSU isn't dead. To do this, you can follow these steps:

  1. Unplug your power cord and/or flip the switch on the back of the PSU in the position denoted with OFF or 0
  2. Unplug every connector coming from your PSU (this is very important)
  3. Using a bent paperclip, short out the green wire on the 24 pin header with any of the black wires, like so.
  4. If you have a PSU that shuts down its fan under low load, or a PSU that is fanless, connect something small like a hard drive to it.
  5. Plug in your power cord and/or flip the switch on the back of the PSU in the position denoted with ON or I

If the PSU does NOT power on (the fan/hard drive you connected should start spinning) after following these steps, your PSU is in all likelyhood defective. Request an RMA.

If the PSU DOES power on, then the problem is most likely your motherboard.

 

 

The machine does power up, but my screen remains black (no POST).

  1. Make sure your BIOS version is compatible with the CPU generation you're trying to run in your motherboard, you can consult the manual or the manufacturer's website about this.
  2. Check if EVERY power cable is connected. Auxiliary power connectors included.
  3. Make sure the cable coming from your monitor is attached securely to the graphics card. Also make sure it is securely attached to the monitor itself.
  4. Make sure your PSU is powerful enough to power your complete system.
  5. Make sure your monitor works by testing it on a different computer.
  6. If you have both a dedicated GPU and an iGPU, try your monitor on both the outputs on the graphics cards as well as on the motherboard.
  7. Make sure all connectors and cables are plugged in securely, reseat if necessary.
  8. Make sure your RAM, CPU and GPU are plugged in securely, reseat if necessary.
  9. If the motherboard you're using has debug LEDs, check the error code and consult the motherboard manual to see what it means.
  10. If you have a debug speaker connected to the motherboard, note the beep sequence and consult the motherboard manual or this thread to see what it means.
  11. Try clearing your CMOS.
  12. Try booting your computer with only a motherboard, CPU and one stick of RAM attached (if you don't have an iGPU, plug in your GPU as well ;) ).
  13. Make sure your GPU works (if you have a dedicated one), try it in another computer.
  14. Make sure your RAM works, try it another computer.
  15. Make sure the RAM is compatible with your CPU and your motherboard.

 

If the PC still doesn't POST after this, create a new thread and, as explained here, post IN FULL DETAIL about your problem. Make sure you include the following:

  1. System configuration
  2. Troubleshooting steps you already did
  3. Any additional information that may be relevant.

I Appreciate The Help.

It Does Power On, Fans Start Spinning, PSU Has Power. It Was Working Until I Changed The Thermal Paste... Upon Changing The Thermal Paste, The Screen Will Not Show. if I Turn It On It Starts And Everything But It Stays At A Black Screen. The Black Screen Changes If I Unplug The VGA Cord Then The Monitor Counts Down To Sleep Mode, Which Tells Me There Is Probably Some Kind Of Signal. But It Just Stays Black Screen. I'm Using An iGPU Right Now. So The Pins On The Motherboard Are Fine?

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Ship is listing hard to port, burning on all decks.  Captain radios engine room asking if there is any damage.

Alienware Area 51m 2019:  RTX 2060 | i7-9700 | 32GB Corsair Vengeance (2x16GB) 2666 | 1TB 970 EVO | 240GB Corsair Force MP510.

https://folding.extremeoverclocking.com/user_summary.php?s=&u=812790

https://pcpartpicker.com/user/NZKshatriya/saved/

 

BACKUP SYSTEM:  ASUS Prime X470 PRO | Ryzen 5 1600 | G.skill FORTIS 16GB(2x8GB) 2400 | SanDisk SDSSDA 120GB | EVGA SuperNOVA GA 850 | HAF-XB-EVO

 

 

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Try to keep the posts together, the picture from your first post clearly shows multiple damage pins, you could try to "unbend" the pins if you have a hand as steady as a surgeon, but there so fragile they are likely already to damaged at this point. It's unfortunate but this motherboard is a paperweight, and most warranty's don't cover "physical" damage like this one.

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It looks to me that the new thermal paste was applied with the safety latch holding the cpu in place raised.

This would allow for the twisting motion that is evident on the pins on the socket itself.

 

I am pretty sure there is at least one broken pin still in the CPU itself, else it fell into the board somewhere.

 

 

Alienware Area 51m 2019:  RTX 2060 | i7-9700 | 32GB Corsair Vengeance (2x16GB) 2666 | 1TB 970 EVO | 240GB Corsair Force MP510.

https://folding.extremeoverclocking.com/user_summary.php?s=&u=812790

https://pcpartpicker.com/user/NZKshatriya/saved/

 

BACKUP SYSTEM:  ASUS Prime X470 PRO | Ryzen 5 1600 | G.skill FORTIS 16GB(2x8GB) 2400 | SanDisk SDSSDA 120GB | EVGA SuperNOVA GA 850 | HAF-XB-EVO

 

 

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Also, making multiple posts about the same problem/topic does nothing but create clutter.

Alienware Area 51m 2019:  RTX 2060 | i7-9700 | 32GB Corsair Vengeance (2x16GB) 2666 | 1TB 970 EVO | 240GB Corsair Force MP510.

https://folding.extremeoverclocking.com/user_summary.php?s=&u=812790

https://pcpartpicker.com/user/NZKshatriya/saved/

 

BACKUP SYSTEM:  ASUS Prime X470 PRO | Ryzen 5 1600 | G.skill FORTIS 16GB(2x8GB) 2400 | SanDisk SDSSDA 120GB | EVGA SuperNOVA GA 850 | HAF-XB-EVO

 

 

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