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Half of SSD storage capacity missing

Giganthrax

I have a weird problem with a Samsung EVO 850 250gb ssd.

 

My Computer and Disk Management shows 250gb total capacity, but Windows reports that only 30ish gb are free. This makes no sense because only about half of it should be taken.

 

So I fired up TreeSize to check what's eating up all the space... but TreeSize detects 117gb are taken (which is how many it should be). Malwarebytes and Windows Defender scans did not find anything. TreeSize should've also detected it if there was a large cache file or something like that.

 

I tried the SSD in another computer, and the problem persisted.

 

What's going on with my SSD? I can probably solve the problem by formatting the drive and reinstalling Win10, but I'd rather not go to that much hassle. 

 

Here are some screenshots of what My Computer, DIsk Management, and TreeSize tell me:

disk management.png

disk.png

tree.png

Ryzen 1600x @4GHz

Asus GTX 1070 8GB @1900MHz

16 GB HyperX DDR4 @3000MHz

Asus Prime X370 Pro

Samsung 860 EVO 500GB

Noctua NH-U14S

Seasonic M12II 620W

+ four different mechanical drives.

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2 minutes ago, Electronics Wizardy said:

If you select all files on the drive, what does it show for space used?

 

Try running treesie as a admin

TreeSize was ran as admin.

 

When I select all the files, including hidden ones, Windows shows a total of 103gb. 

Ryzen 1600x @4GHz

Asus GTX 1070 8GB @1900MHz

16 GB HyperX DDR4 @3000MHz

Asus Prime X370 Pro

Samsung 860 EVO 500GB

Noctua NH-U14S

Seasonic M12II 620W

+ four different mechanical drives.

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1 minute ago, Giganthrax said:

TreeSize was ran as admin.

 

When I select all the files, including hidden ones, Windows shows a total of 103gb. 

Can you show a screenshot of space on disk and space of files.

 

What is the cluster sie?

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1 minute ago, Electronics Wizardy said:

Can you show a screenshot of space on disk and space of files.

 

What is the cluster sie?

Here it is. The space of individual folders is shown in the TreeSize screenshot. 

 

I'm afraid I don't know what a cluster sie is. :/ 

space on disk.png

Ryzen 1600x @4GHz

Asus GTX 1070 8GB @1900MHz

16 GB HyperX DDR4 @3000MHz

Asus Prime X370 Pro

Samsung 860 EVO 500GB

Noctua NH-U14S

Seasonic M12II 620W

+ four different mechanical drives.

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Just now, Giganthrax said:

Here it is. The space of individual folders is shown in the TreeSize screenshot. 

 

I'm afraid I don't know what a cluster sie is. :/ 

space on disk.png

Is there snapshots on the drive?

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Just now, Electronics Wizardy said:

Is there snapshots on the drive?

What are the snapshots? If you mean the recovery backup images (System > System Protection > System Protection > Configure), that setting is set to not exceed 2-3% of the drive. 

Ryzen 1600x @4GHz

Asus GTX 1070 8GB @1900MHz

16 GB HyperX DDR4 @3000MHz

Asus Prime X370 Pro

Samsung 860 EVO 500GB

Noctua NH-U14S

Seasonic M12II 620W

+ four different mechanical drives.

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Where did you buy it?

CPU: Ryzen 9 5900 Cooler: EVGA CLC280 Motherboard: Gigabyte B550i Pro AX RAM: Kingston Hyper X 32GB 3200mhz

Storage: WD 750 SE 500GB, WD 730 SE 1TB GPU: EVGA RTX 3070 Ti PSU: Corsair SF750 Case: Streacom DA2

Monitor: LG 27GL83B Mouse: Razer Basilisk V2 Keyboard: G.Skill KM780 Cherry MX Red Speakers: Mackie CR5BT

 

MiniPC - Sold for $100 Profit

Spoiler

CPU: Intel i3 4160 Cooler: Integrated Motherboard: Integrated

RAM: G.Skill RipJaws 16GB DDR3 Storage: Transcend MSA370 128GB GPU: Intel 4400 Graphics

PSU: Integrated Case: Shuttle XPC Slim

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

Budget Rig 1 - Sold For $750 Profit

Spoiler

CPU: Intel i5 7600k Cooler: CryOrig H7 Motherboard: MSI Z270 M5

RAM: Crucial LPX 16GB DDR4 Storage: Intel S3510 800GB GPU: Nvidia GTX 980

PSU: Corsair CX650M Case: EVGA DG73

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

OG Gaming Rig - Gone

Spoiler

 

CPU: Intel i5 4690k Cooler: Corsair H100i V2 Motherboard: MSI Z97i AC ITX

RAM: Crucial Ballistix 16GB DDR3 Storage: Kingston Fury 240GB GPU: Asus Strix GTX 970

PSU: Thermaltake TR2 Case: Phanteks Enthoo Evolv ITX

Monitor: Dell P2214H x2 Mouse: Logitech MX Master Keyboard: G.Skill KM780 Cherry MX Red

 

 

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1 minute ago, dizmo said:

Where did you buy it?

At a big computer store in my city.

 

I bought it about 3-4 years ago, after which it has served me for years in my main computer, to then be used in my work laptops since I don't need much storage there anyway. It's not that old and didnt get that much written on it, so I'd be surprised if it's malfunctioning due to wear and tear. 

Ryzen 1600x @4GHz

Asus GTX 1070 8GB @1900MHz

16 GB HyperX DDR4 @3000MHz

Asus Prime X370 Pro

Samsung 860 EVO 500GB

Noctua NH-U14S

Seasonic M12II 620W

+ four different mechanical drives.

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Here's a weird thing that happened with it.

 

After I formatted it prior to putting it in a replacement laptop I got after my old laptop died, and installed windows, I took it out and placed it in my main computer and copied a whole bunch of media files on it so I wouldn't have to copy all that stuff via USB drives.

 

However, after I placed the SSD back in the laptop, the files I copied onto it weren't there! I ended up copying the files via flash drives anyway, and forgot about it. Now I thought that maybe these phantom files that I coped from my main pc were still somehow taking up space on the SSD, but they're nowhere to be found and Disk Management is reporting only two partitions (the system-allocated one, and the main 240 gb one). 

Ryzen 1600x @4GHz

Asus GTX 1070 8GB @1900MHz

16 GB HyperX DDR4 @3000MHz

Asus Prime X370 Pro

Samsung 860 EVO 500GB

Noctua NH-U14S

Seasonic M12II 620W

+ four different mechanical drives.

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3 minutes ago, Giganthrax said:

Here's a weird thing that happened with it.

 

After I formatted it prior to putting it in a replacement laptop I got after my old laptop died, and installed windows, I took it out and placed it in my main computer and copied a whole bunch of media files on it so I wouldn't have to copy all that stuff via USB drives.

 

However, after I placed the SSD back in the laptop, the files I copied onto it weren't there! I ended up copying the files via flash drives anyway, and forgot about it. Now I thought that maybe these phantom files that I coped from my main pc were still somehow taking up space on the SSD, but they're nowhere to be found and Disk Management is reporting only two partitions (the system-allocated one, and the main 240 gb one). 

I'd just wipe it and start over.

 

Transferring files shouldn't be that much of a pain. You can't share them over the network?

Might want to invest in a 128GB USB drive.

CPU: Ryzen 9 5900 Cooler: EVGA CLC280 Motherboard: Gigabyte B550i Pro AX RAM: Kingston Hyper X 32GB 3200mhz

Storage: WD 750 SE 500GB, WD 730 SE 1TB GPU: EVGA RTX 3070 Ti PSU: Corsair SF750 Case: Streacom DA2

Monitor: LG 27GL83B Mouse: Razer Basilisk V2 Keyboard: G.Skill KM780 Cherry MX Red Speakers: Mackie CR5BT

 

MiniPC - Sold for $100 Profit

Spoiler

CPU: Intel i3 4160 Cooler: Integrated Motherboard: Integrated

RAM: G.Skill RipJaws 16GB DDR3 Storage: Transcend MSA370 128GB GPU: Intel 4400 Graphics

PSU: Integrated Case: Shuttle XPC Slim

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

Budget Rig 1 - Sold For $750 Profit

Spoiler

CPU: Intel i5 7600k Cooler: CryOrig H7 Motherboard: MSI Z270 M5

RAM: Crucial LPX 16GB DDR4 Storage: Intel S3510 800GB GPU: Nvidia GTX 980

PSU: Corsair CX650M Case: EVGA DG73

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

OG Gaming Rig - Gone

Spoiler

 

CPU: Intel i5 4690k Cooler: Corsair H100i V2 Motherboard: MSI Z97i AC ITX

RAM: Crucial Ballistix 16GB DDR3 Storage: Kingston Fury 240GB GPU: Asus Strix GTX 970

PSU: Thermaltake TR2 Case: Phanteks Enthoo Evolv ITX

Monitor: Dell P2214H x2 Mouse: Logitech MX Master Keyboard: G.Skill KM780 Cherry MX Red

 

 

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