Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Fatal1ty AB350 Gaming-ITX/ac & R7 3800x compatibility

I am upgrading my sff pc.

 

I have the ASRock Fatal1ty AB350 Gaming-ITX/ac motherboard and a ryzen 5 1600

https://www.asrock.com/mb/AMD/Fatal1ty AB350 Gaming-ITXac/index.asp#Support

image.thumb.png.f823e044d8d473e615feb350853d113e.png

 

I am trying to upgrade to the 3800x

the 3800x is on the cpu support list

image.thumb.png.d5b6345b79fb5f90efa0e9e5cba25ffb.png

 

this is the bios information for the mobo

image.thumb.png.88c148376733d96d2597bcc62331470b.png

 

so I updated the bios to to p5.7 and made sure the system posts with the 1600 installed and it does

then i replaced the cpu with the 3800x and when I press the power button the cpu fan turns on for a second and the gpu fan turns on then the cpu fan turns off but the gpu fan is still on. the heat sync got hot enough without the fan running that I unplugged it because it was painful to touch. 

 

so I put the 1600 back in and it posts almost instantly.

then I clear the cmos with the jumper and unplug and replug the battery and put the 3800x back in.

same outcome.

 

so then I updated to bios 6.0

booted the 1600 and it posts and goes into my OS

put the 3800x in and the fans stay on this time but still no post.

just half speed fans and no video for half an hour till i unplugged it.

 

so then I put the 1600 back in and upgraded the bios to 6.5

it posts with the 1600 and gets to the OS

I put the 3800x in and this time it keeps the fans at full speed but still no post.

left it like this for half an hour and still no post.

 

this motherboard doesent have any form of postcodes.

theres no speaker header, theres no status led

there no mention of debug in the manual

 

I dont have another motherboard to test the new cpu.

I was going to buy the x570 itx tb3 from asrock and then it went on sale at newegg and by the time I got off work and could get on to buy it it was sold out.

I really want x570 and thunderbolt so I can make my sffpc portable with a dock for my desk

 

is my cpu bad?

does asrock's QVL cpu list lie?

any advice how to test further?

cTurtle98 - Desktop

Spoiler

CPU: i7 7700k

COOLER: Thermaltake - Water 3.0 Extreme S
MOBO: Asrock z270 killer sli/ac

RAM: G.Skill Trident Z 32 GB (4 x 8 GB) DDR4-3200

SSD 1: Intel - 600p Series 1TB M.2-2280 (Windows)

SSD 2: Samsung 970 Evo 1 TB M.2-2280 NVME (POP_OS)

GPU: MSI - GTX 1070

PSU: EVGA - SuperNOVA G2 550W 80+ Gold Fully-Modular

CASE: Thermaltake - Versa H26

cTurtle98 - Portable PC

Spoiler

CPU: R5 1600

COOLER: NH-L9a-AM4

MOBO: ASRock - AB350 Gaming-ITX/ac

RAM: 16GB (2 x 8GB) Corsair - Vengeance LPX DDR4-3200

SSD 1: Intel - 600p Series 512 GB M.2-2280 (Windows)

SSD 2: 860 Evo 1 TB 2.5" (Manjaro)

SSD 3: PNY - CS1311 120 GB 2.5" (POP_OS)

GPU: Gigabyte GeForce GTX 1650 4 GB MINI ITX OC

PSU: HDPLEX 400 AC-DC DC-ATX Combo

CASE: NFC Skyreach 4 mini

 

Link to comment
Share on other sites

Link to post
Share on other sites

Put the 3xxx cpu and leave the pc do its thing for up to 5 minutes , even if it seems like nothing happens or that the board reboots.

If no luck after more than 5 minutes .. .maybe reset bios (remove battery and unplug power supply from mains) and try other things.

 

Link to comment
Share on other sites

Link to post
Share on other sites

32 minutes ago, cTurtle98 said:

I am upgrading my sff pc.

 

-- SNIP --

 

The motherboard supports the 3800X, and the VRM can handle the CPU at stock settings.

 

Are you using the heatsink that came with the Ryzen 1600, or the using the heatsink from the 3800X?

Keep in mind the Ryzen 1600 is a 65W TDP chip, while the 3800X is 105W.

 

Have you check that the BIOS actually got SUCCESSFULLY updated?

Are you able to get into the BIOS and confirm that you are on version 6.0, 6.5, etc?

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K
  • Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe
  • Sapphire NITRO+ RX 5700 XT Special Edition -- 2x Sapphire NITRO R9-Fury in Crossfire
  • 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ)
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO + 1TB Intel 660p NVMe
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Phanteks Enthoo Luxe Tempered Glass Edition
  • Ekwb Custom loop
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

Intel Z97 Rig (Secondary)

  • Intel i5-4690K 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, -rascal- said:

 

The motherboard supports the 3800X, and the VRM can handle the CPU at stock settings.

 

Are you using the heatsink that came with the Ryzen 1600, or the using the heatsink from the 3800X?

Keep in mind the Ryzen 1600 is a 65W TDP chip, while the 3800X is 105W.

 

Have you check that the BIOS actually got SUCCESSFULLY updated?

Are you able to get into the BIOS and confirm that you are on version 6.0, 6.5, etc?

n8YZSSYPUj5b3TCR43aY4lRTsw5gfHB-qOo0WJujGX20IA3Ijnp7sWRlb6ec4y6SBATW_UdIW77_Xy9l9PdkkEQavvPVs49V9Nmy_ZlHspsnnYbGvm3vXKpUVEjVZpOXVrDmf8g-rjSthJkAY03HbxnyWiAsh2IVkcaLBIs4s8CFDCqNeScB8dA8exTSfUAfZbmyFvhEd0c5Ffvn2Kt7y05oTdJWTrSo-JRrsKocSCP8w2r3t4K2XYlA2_x0XfhoU_9zmcTG_DaMPYEi03VC7gaOzrXMN-etCOBHe2HwrUkrLMIaf7-DLnkwAmJnoM_Yehc1O7cskJhdlrchmfIWPbEwgC_OQ5yDIAMxiWrBhz7xaZitQQ538cMwBbi5nHKrCNL63TkewFisMllxlZGp6bvlkskIY-xICmNgMiCEIPQ_ex55NG9iYV1iQX8czZJ7zslp-tSaAL6YDXHgUtdmJqGObq5DbVbP0ixgKwpoSZ6SoaHCWDec_Y3PMZocbw2yth2Pv9FKmNkZ9bIPeeUZXMaQrRtFYMFKJ2YxrixMrEBYJ8KE3NEzd4Y_W_x-5bPtRjnoGcCZP_RsxBigv9w50PqanMziVXlhmgRVn4AQbSi-0RvamDzSbFzhCvO9K4RrvTJf2Wb_z4mxJjCHbOdswKELbegJl2gim_Fg0NZqmYVB6Solxm_Epp9Bcf7O9A=w1278-h959-no?authuser=0

I forgot to take a picture after the update to 6.5 but it had the same outcome

boots into the BIOS and the OS with the 1600 installed and the new BIOS installed

 

I am using the noctua NH-L9a cpu cooler

cTurtle98 - Desktop

Spoiler

CPU: i7 7700k

COOLER: Thermaltake - Water 3.0 Extreme S
MOBO: Asrock z270 killer sli/ac

RAM: G.Skill Trident Z 32 GB (4 x 8 GB) DDR4-3200

SSD 1: Intel - 600p Series 1TB M.2-2280 (Windows)

SSD 2: Samsung 970 Evo 1 TB M.2-2280 NVME (POP_OS)

GPU: MSI - GTX 1070

PSU: EVGA - SuperNOVA G2 550W 80+ Gold Fully-Modular

CASE: Thermaltake - Versa H26

cTurtle98 - Portable PC

Spoiler

CPU: R5 1600

COOLER: NH-L9a-AM4

MOBO: ASRock - AB350 Gaming-ITX/ac

RAM: 16GB (2 x 8GB) Corsair - Vengeance LPX DDR4-3200

SSD 1: Intel - 600p Series 512 GB M.2-2280 (Windows)

SSD 2: 860 Evo 1 TB 2.5" (Manjaro)

SSD 3: PNY - CS1311 120 GB 2.5" (POP_OS)

GPU: Gigabyte GeForce GTX 1650 4 GB MINI ITX OC

PSU: HDPLEX 400 AC-DC DC-ATX Combo

CASE: NFC Skyreach 4 mini

 

Link to comment
Share on other sites

Link to post
Share on other sites

8 minutes ago, cTurtle98 said:

I forgot to take a picture after the update to 6.5 but it had the same outcome

boots into the BIOS and the OS with the 1600 installed and the new BIOS installed

 

I am using the noctua NH-L9a cpu cooler

 

Oh okay, cool.

Does the system remain stable while idling in the BIOS?

 

So the Noctua NH-L9a....remember how I said the 3800X is a 105W TDP chip...

I am wondering if the 3800X is just overheating, and throwing the system into safety shut-off mode.

Quote

....

While it provides first rate performance in its class, it is not suitable for overclocking and only recommended for CPUs with up to 65W TDP (Thermal Design Power). 

....

 

Are you able to try with the included cooler that came with the 3800X?

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K
  • Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe
  • Sapphire NITRO+ RX 5700 XT Special Edition -- 2x Sapphire NITRO R9-Fury in Crossfire
  • 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ)
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO + 1TB Intel 660p NVMe
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Phanteks Enthoo Luxe Tempered Glass Edition
  • Ekwb Custom loop
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

Intel Z97 Rig (Secondary)

  • Intel i5-4690K 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

Link to comment
Share on other sites

Link to post
Share on other sites

so I switched which hdmi port on my gpu I was plugged into and now its booting

 

3_y5vPqrp3QOpYWP0M-syYSSdLeo9BaiTfF90rhHtcsRxTkbMO42rgzCKX6TErbPdVVVfwMjYReroXS3DGPL2AeYiR-qzIqmxVPsp4PJN06HStHPH7iq8d5RdYerMjUXJTcV0OJinwGOuFVcE-zyAahTIWVN0UdzWJCRC4f506z3Nlt4bpShvOMcs2g33TFCtXPIb3VsfpHRC0dyjldaZcq0O1BOlQStt5TT2D0cq2g6xxsRG3_seMR2Oe5HXrlr4ZHpsHWFKJXFVqivLOkOtGfeDtuRuUHI45uYwK5w2-wNW8EszziKtiy5PRClKF63shOeowl8ivZ9DHRo4i6CFnz7HNaNsw0oz5OZ-WfOvERlwYW3N6IX5WcdCYqYEdEJ3bWzJUqRyKfAdkVgHfIWqjTig5yq8u_CqeR1EXDQk0tUGiuBLeX5KoynKkIec2YxGRtBwTMB1mNWh-cwmlVU97zVadnNnqV1VuE0rELpGvtB6VZKHcdu-pPxC2iV8gjd4g7rKswsdSE2kY1ek0neS8Ykcu446L1i7YQXNziAXF5f1Pvu8pcmcxF7CQIqm0iF9y5JQNtt8N-kTVO7XtP3ERjGWkdwrrGH8F4TqHdrCHW3koApRZxrjQtIuVEQ0pQXAO8dwQTxm-IECtwaYSCStJT2O3yEbdAuZBYiU0m_Xx20uJuToBg0VD0O9UZxDA=w555-h740-no?authuser=0

I was using the middle one before

 

it used to just output to whatever one was plugged in bot now it only wants to output to the bottom one

cTurtle98 - Desktop

Spoiler

CPU: i7 7700k

COOLER: Thermaltake - Water 3.0 Extreme S
MOBO: Asrock z270 killer sli/ac

RAM: G.Skill Trident Z 32 GB (4 x 8 GB) DDR4-3200

SSD 1: Intel - 600p Series 1TB M.2-2280 (Windows)

SSD 2: Samsung 970 Evo 1 TB M.2-2280 NVME (POP_OS)

GPU: MSI - GTX 1070

PSU: EVGA - SuperNOVA G2 550W 80+ Gold Fully-Modular

CASE: Thermaltake - Versa H26

cTurtle98 - Portable PC

Spoiler

CPU: R5 1600

COOLER: NH-L9a-AM4

MOBO: ASRock - AB350 Gaming-ITX/ac

RAM: 16GB (2 x 8GB) Corsair - Vengeance LPX DDR4-3200

SSD 1: Intel - 600p Series 512 GB M.2-2280 (Windows)

SSD 2: 860 Evo 1 TB 2.5" (Manjaro)

SSD 3: PNY - CS1311 120 GB 2.5" (POP_OS)

GPU: Gigabyte GeForce GTX 1650 4 GB MINI ITX OC

PSU: HDPLEX 400 AC-DC DC-ATX Combo

CASE: NFC Skyreach 4 mini

 

Link to comment
Share on other sites

Link to post
Share on other sites

26 minutes ago, -rascal- said:

 

Oh okay, cool.

Does the system remain stable while idling in the BIOS?

 

So the Noctua NH-L9a....remember how I said the 3800X is a 105W TDP chip...

I am wondering if the 3800X is just overheating, and throwing the system into safety shut-off mode.

 

Are you able to try with the included cooler that came with the 3800X?

 

so I got the system to boot by plugging into a different gpu output for whatever reason

 

I an running a `pacman -Su` and its only at 50c

cTurtle98 - Desktop

Spoiler

CPU: i7 7700k

COOLER: Thermaltake - Water 3.0 Extreme S
MOBO: Asrock z270 killer sli/ac

RAM: G.Skill Trident Z 32 GB (4 x 8 GB) DDR4-3200

SSD 1: Intel - 600p Series 1TB M.2-2280 (Windows)

SSD 2: Samsung 970 Evo 1 TB M.2-2280 NVME (POP_OS)

GPU: MSI - GTX 1070

PSU: EVGA - SuperNOVA G2 550W 80+ Gold Fully-Modular

CASE: Thermaltake - Versa H26

cTurtle98 - Portable PC

Spoiler

CPU: R5 1600

COOLER: NH-L9a-AM4

MOBO: ASRock - AB350 Gaming-ITX/ac

RAM: 16GB (2 x 8GB) Corsair - Vengeance LPX DDR4-3200

SSD 1: Intel - 600p Series 512 GB M.2-2280 (Windows)

SSD 2: 860 Evo 1 TB 2.5" (Manjaro)

SSD 3: PNY - CS1311 120 GB 2.5" (POP_OS)

GPU: Gigabyte GeForce GTX 1650 4 GB MINI ITX OC

PSU: HDPLEX 400 AC-DC DC-ATX Combo

CASE: NFC Skyreach 4 mini

 

Link to comment
Share on other sites

Link to post
Share on other sites

8 minutes ago, cTurtle98 said:

so I switched which hdmi port on my gpu I was plugged into and now its booting

 

I was using the middle one before

 

it used to just output to whatever one was plugged in bot now it only wants to output to the bottom one

 

5 minutes ago, cTurtle98 said:

so I got the system to boot by plugging into a different gpu output for whatever reason

 

I an running a `pacman -Su` and its only at 50c

 

Some fine troubleshooting there.

That is just weird, why that would happen...

 

The PCI-E slot lanes are provided by the CPU...

It might have something to do with minor changes between 1st-Gen and 3rd-Gen Ryzen, and that motherboard's topology / trace-routing.

Who knows...

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K
  • Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe
  • Sapphire NITRO+ RX 5700 XT Special Edition -- 2x Sapphire NITRO R9-Fury in Crossfire
  • 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ)
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO + 1TB Intel 660p NVMe
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Phanteks Enthoo Luxe Tempered Glass Edition
  • Ekwb Custom loop
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

Intel Z97 Rig (Secondary)

  • Intel i5-4690K 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


×