My pc freezing after installing new card rx 5500xt

[maroammar]

Hello
I replace my Asus rtx 2060 with new Gigabye Rx 5500xt because i need money (because i but rtx 2060 on work pc)
Buti noticed  that  somtimes my pc freezing and  restarts suddenly  when i watch video onine on  Facebook or  watch movies online and some light games
I install anew window 10
And install driver from amd and gigabyte
And nothing happen
And still have problems

my pc:
ryzen 3700x
asus x570 tuf gaming plus wifi

gigabyte rx 5500 xt 8gb oc

ASUS TUF Gaming GT501 case
Corsair Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 Memory
ADATA XPG SX8200 Pro 512 GB M.2-2280 NVME Solid State Drive
Seasonic FOCUS 750 Gold SSR-750FM 750W 80+ Gold ATX12V & EPS12V Semi-

[orangecat]

Reseat the GPU.

[5x5]

DDU the older drivers first...

[maroammar]

Just now, 5x5 said:

DDU the older drivers first...

i have already did that  and in stall new windows 

 

[5x5]

2 minutes ago, maroammar said:

i have already did that  and in stall new windows 

 

did you also remove the Nvidia drivers before installing the AMD ones?

[BlackManINC]

4 minutes ago, maroammar said:

i have already did that  and in stall new windows 

 

Do a clean install of your operating system. That is the best way to ensure old drivers disappears. The next best way to do it is to simply uninstall it in your control panel. You don't need any third party DDU stuff.