Memory clock problem (XMP Enabled)

[shxdow]

Hello I have a problem with my memory clock I have g.skill trident z rgb 3600mhz cl16 16-18-18-39. I loaded the XMP profile in the BIOS but the memory only clocks at 3200mhz although 3600mhz is set. The 3200mhz is displayed in the bios, in HWINFO and in Cpu z. Then I got the ram at 3866mhz and 17-19-19-42 and then I was shown a memory clock of 3466mhz in all tools. I also noticed that with Prime95 whether xmp profile is activated or not after 10min a core stops after a main thread shows a fatal error. My cpu is the i5-9600kf and the motherboard is the gigabyte z390 aorus elite. I tried the BIOS versions f9 and f10c and had the problem with both. Would be super nice if someone could help me. The BIOS is completely stock and the CPU, motherboard and memory are new. I also don't have any components there to replace them in my setup which makes troubleshooting difficult

[Tz000]

9 minutes ago, shxdow said:

Hello I have a problem with my memory clock I have g.skill trident z rgb 3600mhz cl16 16-18-18-39. I loaded the XMP profile in the BIOS but the memory only clocks at 3200mhz although 3600mhz is set. The 3200mhz is displayed in the bios, in HWINFO and in Cpu z. Then I got the ram at 3866mhz and 17-19-19-42 and then I was shown a memory clock of 3466mhz in all tools. I also noticed that with Prime95 whether xmp profile is activated or not after 10min a core stops after a main thread shows a fatal error. My cpu is the i5-9600kf and the motherboard is the gigabyte z390 aorus elite. I tried the BIOS versions f9 and f10c and had the problem with both. Would be super nice if someone could help me. The BIOS is completely stock and the CPU, motherboard and memory are new. I also don't have any components there to replace them in my setup which makes troubleshooting difficult

Not sure if you have checked the support ram list for that motherboard or not but some motherboards will not support certain memory at specific speeds.

https://www.gigabyte.com/ca/Motherboard/Z390-AORUS-ELITE-rev-10/support#support-doc

 

I have a B350 AM4 motherboard with trident z rgb memory 2x 8gb 3200 kit and it took about 1.5 years of bios updates to get it to run at 2933 not even 3200 regardless of how I tried to set the timings , voltages etc etc.  Before all the updates the memory would not run anything other than default at 2133 and even then  I was getting blue screens once in a while etc.

 

So I replaced it with something on the list of approved memory kits and with the latest beta bios I can run my memory at 3200 without issue.  I DO NOT use XMP profiles just set the speed to 3200,3600 whatever you want to try and manually put in the voltage that is on the ram modules its usually 1.35v - 1.4v it should say right on the decal.   Just leaving timings etc in auto.  Start at 2933 and work your way up until your computer wont boot and then step it back one notch and do some stress tests cinebench etc to see if its decently stable.

 

Obviously having the latest bios update helps.

 

Edit:

 

When I built my PC I walked into (now closed) NCIX and just bought the parts over the counter I knew what i wanted but I thought they would at least know that the ram they sold me was not fully compatible with that specific motherboard but obviously they didnt have that knowledge which lead to alot of headaches and me asking the same question you are a couple years back.