Whenever my printer is on it "jams" my internet

[FineVisionz]

If I keep my printer on for any extended amount of time, my internet simply ceases to work.  Does anyone have a solution to this other than to turn it off? lol

 

Thanks,

FineV

[Levent]

Start by sharing more details rather than absolute nothing.

[Husky]

Does your printer receive it's IP address from DHCP? Or have you set a static address manually. There could be an IP conflict.

[FineVisionz]

1 minute ago, Husky said:

Does your printer receive it's IP address from DHCP? Or have you set a static address manually. There could be an IP conflict.

It's an HP ENVY 5055.  I just plugged it and connected it.  I don't remember setting a static address manually.

[Husky]

Check if there are any firmware updates for that printer. HP's website could help, or they might have a utility to do it for you. Is the printer connected via WiFi?

[FineVisionz]

16 minutes ago, Levent said:

Start by sharing more details rather than absolute nothing.

Heres what I know:

 

Printer turned on results in no internet.

Printer turned off results in internet.

 

I didn't know what else to share, so I told you what I knew.  I'm having an issue so obiviously this isn't something im very knowledgable in.

What would you like to know?  I'd do my best to help provide you with that information.

Thanks

[FineVisionz]

1 minute ago, Husky said:

Check if there are any firmware updates for that printer. HP's website could help, or they might have a utility to do it for you. Is the printer connected via WiFi?

Yes, printer is connected via WiFi.  I will check for updates and etc. on their website when I get home.