Logitech G HUB is bugged

FL4XY · January 26, 2020

Whenever I tried to open it, I got a message along the lines of "The files cannot be found, reinstalling the app might solve this"

So I downloaded the newest version of Logitech G Hub from Logitechs website. The problem is that, whenever I run the installer it says "The software already exists on the system. Open G HUB to install updates". I however, don't have G HUB as I uninstalled the program via windows, and there are no files that I can find related to the app.

What should I do?

ejh · January 26, 2020

Hey, I'm glad you posted on the LTT forum! Logitech G Hub is quite the piece of work and very buggy. Logitech has poor software development and quality control on their products ranging from the popular wireless Logitech M325 mouse to their Gaming line of products and unfortunately, I don't see that changing any time soon as they don't even provide a proper support to express your concern. As for your G Hub issues, find the download location, in my case "C:\Program Files\" . Once there delete the folder named "LGHUB" and all its contents. If any issues arise, make sure the application isn't open in your task manager or your system tray. Upon deleting the folder and checking that the application is not longer running, head on over to Logitech G Hub's download page and download the latest version for your system, (this is exclusively a 64 bit application), should properly install without error, granted you followed the instructions from the installer.

Let me know how that works, E.J.

FL4XY · January 28, 2020

On 1/26/2020 at 9:22 AM, ejhayes said:

Hey, I'm glad you posted on the LTT forum! Logitech G Hub is quite the piece of work and very buggy. Logitech has poor software development and quality control on their products ranging from the popular wireless Logitech M325 mouse to their Gaming line of products and unfortunately, I don't see that changing any time soon as they don't even provide a proper support to express your concern. As for your G Hub issues, find the download location, in my case "C:\Program Files\" . Once there delete the folder named "LGHUB" and all its contents. If any issues arise, make sure the application isn't open in your task manager or your system tray. Upon deleting the folder and checking that the application is not longer running, head on over to Logitech G Hub's download page and download the latest version for your system, (this is exclusively a 64 bit application), should properly install without error, granted you followed the instructions from the installer.

Let me know how that works, E.J.

This solved the issue I was having. Thanks