freeze My game (league of legends) freezes completely forcing me to reboot my pc

[jonahsav]

So, ive tried league support tickets (6 i think) but after the last one they have given up on me. (no hard feelings just tought i'd try my luck here)

Ive been playing league for a long time, never had any issues. stopped playing for early season 7 i think, started playing a few months ago and since the restart ive been having the issue. (in the in between period ive updated my win 7 to 10 although i have no clue if thats a direct connection). I load in the game no issues just yet, but every idk 1 in 2 games my game randomly freezes, if i have the game on full screen i cant even alt tab, i have to completely reboot my pc, if i have it on windowed i can alt tab, close league and reconnect. the freeze is sudden, from 180 fps to 0, i cant feel it comming in any way, and i believe the sound keeps working.

My specs:

• Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
• Video Card NVIDIA GeForce GTX 1070
• RAM 16 GB
• Operating System Windows 10 64 bit

What ive done before to try fix it:

1. CCleaner
2. deinstalling league(with revo uninstaller), reinstalling it
3. league administrator
4. deinstalling video card drivers, reinstalling it
5. disabeling antivirus etc
6. disable overlays etc
7. preform a clean boot
8. made sure i have this (● Visual C++ Redistributable Packages for Visual Studio 2013, Visual C++ Redistributable for Visual Studio
   2015, Microsoft .NET Framework 4.6.1 (Web Installer) for Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows Server
   2008 R2 SP1, Windows Server 2012 and Windows Server 2012 R2)
9. did a Passmark test (with 0 errors as output)
10. i put my hard disk power plant to "never"
11. redid my thermal paste

After that support gave up they think its some sort of hardware issue, but i dont have any issues with any other games.

Theres a few people online having the same issue, but the posts are pretty much all from 6ish+ months ago.

Thanks for even reading this long thread, if you know any possible solutions pls let me know :)

ps: it happens in both normal league as TFT (not sure about ARAM since i dont play it)

 

 

thanks everyoneee

[Tristerin]

Run memtest, sounds like a RAM issue to me

[Touch My Hamm]

Sounds like Ram issue or HDD bad sector issue. boot into Memtest86 and run some tests. You can also try HDTune to see if there are any bad sectors. If those do nothign try reinstalling windows using Windows Refresh to make sure its not something in Windows that is corrupted. This will force you to reinstall the game. 

 

Does this happen when you play any other game? You can try reading the Event viewer in Windows to see if it picked up anything weird around the time your computer froze. It's a long shot but it could show something failing. 

 

Good Luck with getting this resolved. 

[jonahsav]

thanks for responding so quick, im trying memtest rn!

[jonahsav]

6 hours ago, Tristerin said:

Run memtest, sounds like a RAM issue to me

 

6 hours ago, hammjoel said:

Sounds like Ram issue or HDD bad sector issue. boot into Memtest86 and run some tests. You can also try HDTune to see if there are any bad sectors. If those do nothign try reinstalling windows using Windows Refresh to make sure its not something in Windows that is corrupted. This will force you to reinstall the game. 

 

Does this happen when you play any other game? You can try reading the Event viewer in Windows to see if it picked up anything weird around the time your computer froze. It's a long shot but it could show something failing. 

 

Good Luck with getting this resolved. 

so i ran memtest86, took about 5 hours but didnt have any errors  ill try hdtune now, thanks for trying to help

 

and i dont think it happens when playing any other game no, it has happend once while playing overwatch but im not certain it was the same thing, it happens alot during league tho.

[jonahsav]

no red boxes in the HDTune scan, guess ill have to reinstall windows.. 

[jonahsav]

restalling the windows didnt do much, ill add my game logs, maybe anyone knows anything.

 

Quote

000000.000| ALWAYS| Logging started at 2019-10-02T13:50:25.507
000000.018| ALWAYS|   CFG| Crashpad Disabled
000000.028| ALWAYS|   CFG| Command Line:  "185.40.67.92 5360 ntlq5Dlb1rdvAr3lY4PIMg== 46469872" "-PlayerID=46469872" "-GameID=4213453546" "-Region=EUW" "-Locale=en_GB" "-SkipRads" "-SkipBuild" "-EnableLNP" "-UseNewX3D=1" "-UseNewX3DFramebuffers=1" "-RiotClientPort=52489" "-RiotClientAuthToken=i2vZOTvEl0VSws9wHgl7GA" 
000000.034| ALWAYS| Command line: 185.40.67.92 5360 ntlq5Dlb1rdvAr3lY4PIMg== 46469872 -PlayerID=46469872 -GameID=4213453546 -Region=EUW -Locale=en_GB -SkipRads -SkipBuild -EnableLNP -UseNewX3D=1 -UseNewX3DFramebuffers=1 -RiotClientPort=52489 -RiotClientAuthToken=i2vZOTvEl0VSws9wHgl7GA
000000.034| ALWAYS| Parent process: E:\Riot Games\League of Legends\LeagueClient.exe
000000.078| ALWAYS| WadFile mount: DATA/FINAL/Bootstrap.wad.client
000001.652| ALWAYS| GameStartData::GameID=4213453546
000001.664| ALWAYS| Build Version: Version 9.19.290.8808 (Sep 25 2019/21:14:15) [PUBLIC] <__MAIN__> ChangeList: 2908808
000001.748| ALWAYS| LCURemotingClient: Initializing on port 52489
000001.795| ALWAYS| LCURemotingClient: Connected to app process.
000001.801| ALWAYS| InitRenderer() enter
000001.803| ALWAYS| r3dRenderLayer::Init(0x00050638) enter
000001.803| ALWAYS| r3dRenderLayer::Init() exit successfully
000001.822| ALWAYS| rr3dRenderLayer::InitDevice(XRes = 2560, YRes = 1440, BPP = 32) enter
000001.822| ALWAYS| rr3dRenderLayer::InitDevice: Creating X3D device
000001.870| ALWAYS| Detected Adapter 'NVIDIA GeForce GTX 1070'
000002.838| ALWAYS| r3dRenderLayer::RecreateOwnedResources
000002.838| ALWAYS| r3dRenderLayer::InitResources exit successfully
000002.911| ALWAYS| WadFile mount: DATA/FINAL/Global.wad.client
000002.916| ALWAYS| WadFile mount: DATA/FINAL/Scripts.wad.client
000002.917| ALWAYS| WadFile mount: DATA/FINAL/UI/ui.wad.client
000002.918| ALWAYS| WadFile mount: DATA/FINAL/Shaders/Shaders.wad.client
000002.924| ALWAYS| WadFile mount: DATA/FINAL/DATA.wad.client
000002.931| ALWAYS| WadFile mount: DATA/FINAL/Localized/Global.en_GB.wad.client
000002.932| ALWAYS| WadFile mount: DATA/FINAL/UI/UI.en_GB.wad.client
000002.933| ALWAYS| WadFile mount: DATA/FINAL/ShaderCache.dx9.wad.client
000003.014| ALWAYS|  CONN| Connecting to address (185.40.67.92) port (5360)
000003.024| ALWAYS|  CONN| Waiting for response from game server...
000003.024| ALWAYS| Live Profiling enabled. Will overwrite old RPD.
000003.409| ALWAYS| Waiting for client ID
000003.940| ALWAYS|  CONN| ALE-19B55FCA
000003.942| ALWAYS|  CONN| {"messageType":"riot__game_client__connection_info","message_body":"Hard Connect"}
000004.021| ALWAYS|  ROST| CONNECTION READY | TeamOrder 0) eWhLhIElvis  - Champion(Riven) SkinID(0) TeamBuilderRole(TOP) PUUID(cf572bcc-2c86-5bb0-8614-74d38e8c5430) ConnectionState(Connected) 
000004.021| ALWAYS|  ROST| CONNECTION READY | TeamOrder 1) Yung Paix  - Champion(Khazix) SkinID(3) TeamBuilderRole(JUNGLE) PUUID(689eb52d-c962-51a6-8c13-eb6cc64e0e56) ConnectionState(Connected) 
000004.021| ALWAYS|  ROST| CONNECTION READY | TeamOrder 2) Flegur  - Champion(Ekko) SkinID(0) TeamBuilderRole(MIDDLE) PUUID(d42b1b3e-cd06-5500-86cc-a0f1f4990e08) ConnectionState(Connected) 
000004.021| ALWAYS|  ROST| CONNECTION READY | TeamOrder 3) xWoodkid  - Champion(Caitlyn) SkinID(2) TeamBuilderRole(BOTTOM) PUUID(954ce716-a19f-576c-91ef-835ee92db7b8) ConnectionState(Connected) 
000004.021| ALWAYS|  ROST| CONNECTION READY | TeamOrder 4) kalyane  - Champion(Velkoz) SkinID(0) TeamBuilderRole(UTILITY) PUUID(89c5e108-3af5-58a2-9844-59788ba7e64e) ConnectionState(Connected) 
000004.021| ALWAYS|  ROST| CONNECTION READY | TeamChaos 0) ZMB Cherry Man  - Champion(Darius) SkinID(4) TeamBuilderRole(TOP) PUUID(a5ac0f1c-864b-5d73-841b-c352b7c4ffdd) ConnectionState(Connected) 
000004.021| ALWAYS|  ROST| CONNECTION READY | TeamChaos 1) Ashtase  - Champion(Kayn) SkinID(0) TeamBuilderRole(JUNGLE) PUUID(24ee67f2-69af-569d-87de-75a59950cdcc) ConnectionState(Connected) 
000004.022| ALWAYS|  ROST| CONNECTION READY | TeamChaos 2) ItsTheKid69  - Champion(Yasuo) SkinID(3) TeamBuilderRole(MIDDLE) PUUID(68b8acd0-1b1b-55c8-a054-94524d23b3f2) ConnectionState(Connected) 
000004.022| ALWAYS|  ROST| CONNECTION READY | TeamChaos 3) Leaping Fox  - Champion(Tristana) SkinID(3) TeamBuilderRole(BOTTOM) PUUID(34730558-2d76-5991-908e-43ac759d224e) ConnectionState(Connected) 
000004.022| ALWAYS|  ROST| CONNECTION READY | TeamChaos 4) Jonahsav **LOCAL** - Champion(Thresh) SkinID(2) TeamBuilderRole(UTILITY) PUUID(1a25cc0b-ace1-586c-8a06-5044f90fcf7a) ConnectionState(Connected) 
000004.025| ALWAYS| Server Connection Established. 
000004.025| ALWAYS| Set focus to app
000004.028| ALWAYS| Waiting for server response...
000004.245| ALWAYS| WadFile mount: DATA/FINAL/Maps/Shipping/Common.wad.client
000004.245| ALWAYS| WadFile mount: DATA/FINAL/Maps/Shipping/Common.en_US.wad.client
000004.247| ALWAYS| WadFile mount: DATA/FINAL/Maps/Shipping/Map11.wad.client
000004.248| ALWAYS| WadFile mount: DATA/FINAL/Maps/Shipping/Map11.en_US.wad.client
000004.249| ALWAYS| WadFile mount: DATA/FINAL/Maps/Shipping/Map11LEVELS.wad.client
000004.462| ALWAYS| WadFile mount: DATA/FINAL/Champions/Riven.wad.client
000004.491| ALWAYS| WadFile mount: DATA/FINAL/Champions/Riven.en_US.wad.client
000004.551| ALWAYS| WadFile mount: DATA/FINAL/Champions/Khazix.wad.client
000004.552| ALWAYS| WadFile mount: DATA/FINAL/Champions/Khazix.en_US.wad.client
000004.581| ALWAYS| WadFile mount: DATA/FINAL/Champions/Ekko.wad.client
000004.581| ALWAYS| WadFile mount: DATA/FINAL/Champions/Ekko.en_US.wad.client
000004.619| ALWAYS| WadFile mount: DATA/FINAL/Champions/Caitlyn.wad.client
000004.645| ALWAYS| WadFile mount: DATA/FINAL/Champions/Caitlyn.en_US.wad.client
000004.765| ALWAYS| WadFile mount: DATA/FINAL/Champions/Velkoz.wad.client
000004.790| ALWAYS| WadFile mount: DATA/FINAL/Champions/Velkoz.en_US.wad.client
000004.830| ALWAYS| WadFile mount: DATA/FINAL/Champions/Darius.wad.client
000004.852| ALWAYS| WadFile mount: DATA/FINAL/Champions/Darius.en_US.wad.client
000004.933| ALWAYS| WadFile mount: DATA/FINAL/Champions/Kayn.wad.client
000004.961| ALWAYS| WadFile mount: DATA/FINAL/Champions/Kayn.en_US.wad.client
000005.031| ALWAYS| WadFile mount: DATA/FINAL/Champions/Yasuo.wad.client
000005.061| ALWAYS| WadFile mount: DATA/FINAL/Champions/Yasuo.en_US.wad.client
000005.168| ALWAYS| WadFile mount: DATA/FINAL/Champions/Tristana.wad.client
000005.187| ALWAYS| WadFile mount: DATA/FINAL/Champions/Tristana.en_US.wad.client
000005.204| ALWAYS| WadFile mount: DATA/FINAL/Champions/Thresh.wad.client
000005.204| ALWAYS| WadFile mount: DATA/FINAL/Champions/Thresh.en_US.wad.client
000005.242| ALWAYS|   CFG| OS Version: 7  Home Premium, x64 CPU: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3412Mhz (4 cores) Instruction Set Level 7Physical memory: 17179869184Display info: NVIDIA GeForce GTX 1070 4293918720 26.21.14.3630 Driver: 26.21.14.3630
000005.242| ALWAYS| PlayGame Started
000005.248| ALWAYS| LCUChatClientAsync: Worker thread created.
000005.249| ALWAYS| LCURemotingClient: Initializing on port 52489
000005.249| ALWAYS| LCUChatClientAsync: Worker thread connecting.
000005.249| ALWAYS| CreateAudioManager: Create audio manager Wwise.
000005.257| ALWAYS| LCURemotingClient: Connected to app process.
000005.257| ALWAYS| LCUChatClientAsync: Waiting for active chat session.
000005.281| ALWAYS| AudioManager: Wwise Version v2018.1.1 initialized.
000005.284| ALWAYS| LCURemotingClient: Initializing on port 52489
000005.292| ALWAYS| LCURemotingClient: Connected to app process.
000005.299| ALWAYS| LCUVoiceChatClient: Voice is enabled!
000005.301| ALWAYS| LCUVoiceChatClient: Setup the subscriptions.
000005.460| ALWAYS| LCUChatClientAsync: Chat session is "loaded".
000005.560| ALWAYS| LCUChatClientAsync: Performing post-connect init.
000005.561| ALWAYS| LCUChatClientAsync: Setup the subscriptions.
000005.561| ALWAYS| LCUChatClientAsync: Initiated retrieval of my friends list.
000005.561| ALWAYS| LCUChatClientAsync: Initiated retrieval of my blocked-players list.
000005.561| ALWAYS| LCUChatClientAsync: Post-connect init complete.
000006.164| ALWAYS| LCUChatClientAsync: Retrieved my friends list.
000006.264| ALWAYS| LCUChatClientAsync: Retrieved my blocked-players list.
000006.522| ALWAYS| Begin Async Loading
000006.597| ALWAYS| Parallel Particle Simulation Enabled. Using 7 threads.
000012.759| ALWAYS|  LOAD| LOADING: Begin Game Object Update
000012.831| ALWAYS|  LOAD| LOADING: End Game Object Update
000014.301|  ERROR| Unable to load character data for 'slime_riftherald_mercenary' and skinID '0'
000014.304|  ERROR| Unable to load character data for 'slime_riftherald_mercenary' and skinID '0'
000014.683| ALWAYS| PreloadGlobalEffects
000014.805| ALWAYS| PreloadGlobalEffects Finished
000014.854|   WARN| Duplicate key/value pair ([OnKilledUnitOnKillingSpreeTripleKill_YOffset3, 8] in DATA/CFG/defaults/Announcements_CLASSIC.ini
000014.855|   WARN| Duplicate key/value pair ([OnKilledUnitOnKillingSpreeUnrealKill_YOffset3, 8] in DATA/CFG/defaults/Announcements_CLASSIC.ini
000014.878| ALWAYS|  FLOW| Switching Game State from GAMESTATE_PREGAME to GAMESTATE_PREGAME for reason Initialization Complete
000020.253| ALWAYS| Start Main Loop
000020.268| ALWAYS| Waiting for all players to connect end
000020.308| ALWAYS| ALE-P6S77E01: (1)(0.019)(0.000)(18.643)(22.808)(4.184)(1)(10000000)(10000000)
000020.310| ALWAYS|  FLOW| Switching Game State from GAMESTATE_PREGAME to GAMESTATE_SPAWN for reason Received StartSpawn packet.
000020.443| ALWAYS| Player Jonahsav AddPerk = Aftershock (8439)
000020.452| ALWAYS| Player Jonahsav AddPerk = FontOfLife (8463)
000020.455| ALWAYS| Player Jonahsav AddPerk = BonePlating (8473)
000020.460| ALWAYS| Player Jonahsav AddPerk = Unflinching (8242)
000020.461| ALWAYS| Player Jonahsav AddPerk = BiscuitDelivery (8345)
000020.462| ALWAYS| Player Jonahsav AddPerk = CosmicInsight (8347)
000020.462| ALWAYS| Player Jonahsav AddPerk = CDRScaling (5007)
000020.462| ALWAYS| Player Jonahsav AddPerk = Armor (5002)
000020.462| ALWAYS| Player Jonahsav AddPerk = MagicRes (5003)
000020.462| ALWAYS| Player Jonahsav PerkStyle = Resolve (8400)
000020.462| ALWAYS| Player Jonahsav perkSubStyle = Inspiration (8300)
000020.463| ALWAYS| Player Jonahsav BonusPerk = ResInsSetBonus (8416)
000020.463| ALWAYS| BannerUserComponent Init
000022.123| ALWAYS| Player eWhLhIElvis AddPerk = Conqueror (8010)
000022.130| ALWAYS| Player eWhLhIElvis AddPerk = Triumph (9111)
000022.132| ALWAYS| Player eWhLhIElvis AddPerk = LegendAlacrity (9104)
000022.132| ALWAYS| Player eWhLhIElvis AddPerk = LastStand (8299)
000022.132| ALWAYS| Player eWhLhIElvis AddPerk = MagicalFootwear (8304)
000022.133| ALWAYS| Player eWhLhIElvis AddPerk = CosmicInsight (8347)
000022.133| ALWAYS| Player eWhLhIElvis AddPerk = Adaptive (5008)
000022.134| ALWAYS| Player eWhLhIElvis AddPerk = Adaptive (5008)
000022.134| ALWAYS| Player eWhLhIElvis AddPerk = Armor (5002)
000022.134| ALWAYS| Player eWhLhIElvis PerkStyle = Precision (8000)
000022.139| ALWAYS| Player eWhLhIElvis perkSubStyle = Inspiration (8300)
000022.139| ALWAYS| Player eWhLhIElvis BonusPerk = PreInsSetBonus (8007)
000022.140| ALWAYS| BannerUserComponent Init
000022.275| ALWAYS| Player Yung Paix AddPerk = Electrocute (8112)
000022.278| ALWAYS| Player Yung Paix AddPerk = SuddenImpact (8143)
000022.279| ALWAYS| Player Yung Paix AddPerk = EyeballCollection (8138)
000022.279| ALWAYS| Player Yung Paix AddPerk = RavenousHunter (8135)
000022.282| ALWAYS| Player Yung Paix AddPerk = AbsoluteFocus (8233)
000022.282| ALWAYS| Player Yung Paix AddPerk = NimbusCloak (8275)
000022.352| ALWAYS| Player Yung Paix AddPerk = AttackSpeed (5005)
000022.354| ALWAYS| Player Yung Paix AddPerk = Adaptive (5008)
000022.354| ALWAYS| Player Yung Paix AddPerk = Armor (5002)
000022.354| ALWAYS| Player Yung Paix PerkStyle = Domination (8100)
000022.354| ALWAYS| Player Yung Paix perkSubStyle = Sorcery (8200)
000022.354| ALWAYS| Player Yung Paix BonusPerk = DomSorSetBonus (8115)
000022.354| ALWAYS| BannerUserComponent Init
000022.456| ALWAYS| Player Flegur AddPerk = Electrocute (8112)
000022.457| ALWAYS| Player Flegur AddPerk = SuddenImpact (8143)
000022.457| ALWAYS| Player Flegur AddPerk = EyeballCollection (8138)
000022.457| ALWAYS| Player Flegur AddPerk = RavenousHunter (8135)
000022.457| ALWAYS| Player Flegur AddPerk = AbsoluteFocus (8233)
000022.457| ALWAYS| Player Flegur AddPerk = GatheringStorm (8236)
000022.458| ALWAYS| Player Flegur AddPerk = AttackSpeed (5005)
000022.458| ALWAYS| Player Flegur AddPerk = Adaptive (5008)
000022.458| ALWAYS| Player Flegur AddPerk = Armor (5002)
000022.458| ALWAYS| Player Flegur PerkStyle = Domination (8100)
000022.458| ALWAYS| Player Flegur perkSubStyle = Sorcery (8200)
000022.458| ALWAYS| Player Flegur BonusPerk = DomSorSetBonus (8115)
000022.459| ALWAYS| BannerUserComponent Init
000022.608| ALWAYS| Player xWoodkid AddPerk = FleetFootwork (8021)
000022.612| ALWAYS| Player xWoodkid AddPerk = Triumph (9111)
000022.612| ALWAYS| Player xWoodkid AddPerk = LegendBloodline (9103)
000022.612| ALWAYS| Player xWoodkid AddPerk = CoupDeGrace (8014)
000022.613| ALWAYS| Player xWoodkid AddPerk = MagicalFootwear (8304)
000022.613| ALWAYS| Player xWoodkid AddPerk = BiscuitDelivery (8345)
000022.613| ALWAYS| Player xWoodkid AddPerk = AttackSpeed (5005)
000022.613| ALWAYS| Player xWoodkid AddPerk = Adaptive (5008)
000022.613| ALWAYS| Player xWoodkid AddPerk = Armor (5002)
000022.613| ALWAYS| Player xWoodkid PerkStyle = Precision (8000)
000022.613| ALWAYS| Player xWoodkid perkSubStyle = Inspiration (8300)
000022.613| ALWAYS| Player xWoodkid BonusPerk = PreInsSetBonus (8007)
000022.613| ALWAYS| BannerUserComponent Init
000022.699| ALWAYS| Player kalyane AddPerk = ArcaneComet (8229)
000022.707| ALWAYS| Player kalyane AddPerk = ManaflowBand (8226)
000022.712| ALWAYS| Player kalyane AddPerk = Transcendence (8210)
000022.714| ALWAYS| Player kalyane AddPerk = Scorch (8237)
000022.732| ALWAYS| Player kalyane AddPerk = MagicalFootwear (8304)
000022.732| ALWAYS| Player kalyane AddPerk = CosmicInsight (8347)
000022.732| ALWAYS| Player kalyane AddPerk = Adaptive (5008)
000022.732| ALWAYS| Player kalyane AddPerk = Adaptive (5008)
000022.732| ALWAYS| Player kalyane AddPerk = Armor (5002)
000022.732| ALWAYS| Player kalyane PerkStyle = Sorcery (8200)
000022.732| ALWAYS| Player kalyane perkSubStyle = Inspiration (8300)
000022.732| ALWAYS| Player kalyane BonusPerk = SorInsSetBonus (8207)
000022.733| ALWAYS| BannerUserComponent Init
000022.850| ALWAYS| Player ZMB Cherry Man AddPerk = Conqueror (8010)
000022.850| ALWAYS| Player ZMB Cherry Man AddPerk = Triumph (9111)
000022.850| ALWAYS| Player ZMB Cherry Man AddPerk = LegendAlacrity (9104)
000022.850| ALWAYS| Player ZMB Cherry Man AddPerk = CoupDeGrace (8014)
000022.850| ALWAYS| Player ZMB Cherry Man AddPerk = Demolish (8446)
000022.864| ALWAYS| Player ZMB Cherry Man AddPerk = BonePlating (8473)
000022.864| ALWAYS| Player ZMB Cherry Man AddPerk = Adaptive (5008)
000022.864| ALWAYS| Player ZMB Cherry Man AddPerk = Adaptive (5008)
000022.864| ALWAYS| Player ZMB Cherry Man AddPerk = Armor (5002)
000022.864| ALWAYS| Player ZMB Cherry Man PerkStyle = Precision (8000)
000022.864| ALWAYS| Player ZMB Cherry Man perkSubStyle = Resolve (8400)
000022.864| ALWAYS| Player ZMB Cherry Man BonusPerk = PreResSetBonus (8006)
000022.864| ALWAYS| BannerUserComponent Init
000022.890|  ERROR| Unable to load character data for 'odyssey_oracloud' and skinID '0'
000022.893|  ERROR| Unable to load character data for 'odyssey_oracloud' and skinID '0'
000022.897|  ERROR| Unable to load character data for 'npc_groundprogressindicator' and skinID '0'
000022.902|  ERROR| Unable to load character data for 'npc_hazard_orastorm' and skinID '0'
000022.905|  ERROR| Unable to load character data for 'npc_hazard_beamcrystal' and skinID '0'
000022.909|  ERROR| Unable to load character data for 'npc_hazard_volcano' and skinID '0'
000022.912|  ERROR| Unable to load character data for 'npc_hazard_destructible_1' and skinID '0'
000022.916|  ERROR| Unable to load character data for 'npc_hazard_orastorm' and skinID '0'
000022.918|  ERROR| Unable to load character data for 'npc_hazard_beamcrystal' and skinID '0'
000022.921|  ERROR| Unable to load character data for 'npc_hazard_volcano' and skinID '0'
000022.924|  ERROR| Unable to load character data for 'npc_hazard_destructible_1' and skinID '0'
000022.928|  ERROR| Unable to load character data for 'npc_objective_oracrate' and skinID '0'
000022.942|  ERROR| Unable to load character data for 'npc_objective_oracrate' and skinID '0'
000022.946|  ERROR| Unable to load character data for 'odyssey_orapillar' and skinID '0'
000022.953|  ERROR| Unable to load character data for 'odyssey_orapillar' and skinID '0'
000022.956|  ERROR| Failed to load .skn file [Gear0.skn], Simple Skin [Gear0.skn]
000022.956|  ERROR| Failed to load .skn file [Gear1.skn], Simple Skin [Gear1.skn]
000023.001| ALWAYS| Player Ashtase AddPerk = Electrocute (8112)
000023.001| ALWAYS| Player Ashtase AddPerk = SuddenImpact (8143)
000023.001| ALWAYS| Player Ashtase AddPerk = EyeballCollection (8138)
000023.001| ALWAYS| Player Ashtase AddPerk = RavenousHunter (8135)
000023.001| ALWAYS| Player Ashtase AddPerk = Waterwalking (8232)
000023.001| ALWAYS| Player Ashtase AddPerk = Celerity (8234)
000023.001| ALWAYS| Player Ashtase AddPerk = Adaptive (5008)
000023.001| ALWAYS| Player Ashtase AddPerk = Adaptive (5008)
000023.001| ALWAYS| Player Ashtase AddPerk = Armor (5002)
000023.001| ALWAYS| Player Ashtase PerkStyle = Domination (8100)
000023.002| ALWAYS| Player Ashtase perkSubStyle = Sorcery (8200)
000023.002| ALWAYS| Player Ashtase BonusPerk = DomSorSetBonus (8115)
000023.002| ALWAYS| BannerUserComponent Init
000023.002|  ERROR| Failed to load .skn file [Gear0.skn], Simple Skin [Gear0.skn]
000023.002|  ERROR| Failed to load .skn file [Gear1.skn], Simple Skin [Gear1.skn]
000023.048| ALWAYS| Player ItsTheKid69 AddPerk = Conqueror (8010)
000023.049| ALWAYS| Player ItsTheKid69 AddPerk = Triumph (9111)
000023.049| ALWAYS| Player ItsTheKid69 AddPerk = LegendTenacity (9105)
000023.049| ALWAYS| Player ItsTheKid69 AddPerk = CoupDeGrace (8014)
000023.049| ALWAYS| Player ItsTheKid69 AddPerk = TasteOfBlood (8139)
000023.050| ALWAYS| Player ItsTheKid69 AddPerk = RavenousHunter (8135)
000023.050| ALWAYS| Player ItsTheKid69 AddPerk = AttackSpeed (5005)
000023.051| ALWAYS| Player ItsTheKid69 AddPerk = Adaptive (5008)
000023.051| ALWAYS| Player ItsTheKid69 AddPerk = MagicRes (5003)
000023.051| ALWAYS| Player ItsTheKid69 PerkStyle = Precision (8000)
000023.051| ALWAYS| Player ItsTheKid69 perkSubStyle = Domination (8100)
000023.051| ALWAYS| Player ItsTheKid69 BonusPerk = PreDomSetBonus (8016)
000023.052| ALWAYS| BannerUserComponent Init
000023.187| ALWAYS| Player Leaping Fox AddPerk = PressTheAttack (8005)
000023.200| ALWAYS| Player Leaping Fox AddPerk = Triumph (9111)
000023.200| ALWAYS| Player Leaping Fox AddPerk = LegendBloodline (9103)
000023.200| ALWAYS| Player Leaping Fox AddPerk = CoupDeGrace (8014)
000023.201| ALWAYS| Player Leaping Fox AddPerk = MagicalFootwear (8304)
000023.201| ALWAYS| Player Leaping Fox AddPerk = BiscuitDelivery (8345)
000023.201| ALWAYS| Player Leaping Fox AddPerk = AttackSpeed (5005)
000023.201| ALWAYS| Player Leaping Fox AddPerk = Adaptive (5008)
000023.201| ALWAYS| Player Leaping Fox AddPerk = Armor (5002)
000023.201| ALWAYS| Player Leaping Fox PerkStyle = Precision (8000)
000023.201| ALWAYS| Player Leaping Fox perkSubStyle = Inspiration (8300)
000023.201| ALWAYS| Player Leaping Fox BonusPerk = PreInsSetBonus (8007)
000023.201| ALWAYS| BannerUserComponent Init
000023.345| ALWAYS|  FLOW| SEJ-74A6B1FA.
000023.347| ALWAYS|  FLOW| SEJ-BC89AC41
000023.347| ALWAYS|   CFG| MultiplayerSettings Encryption=true Compression=true Logging=false Wireless=false Redundancy=false Threshold=0 Resends=20 
000023.359| ALWAYS|  FLOW| SEJ-6671BCAD
000026.075| ALWAYS| ALE-P6S77E01: (0)(0.019)(0.000)(24.308)(28.220)(4.184)(0)(10000000)(10000000)
000026.079| ALWAYS|  FLOW| Switching Game State from GAMESTATE_SPAWN to GAMESTATE_GAMELOOP for reason Received Game Start Packet.
000026.138|  ERROR| >>> BuffHashMap::HashToName - Match not found for hash 0a927591
000026.157| ALWAYS|  FLOW| SEJ-8711AB1A 0.0188408
000026.627| ALWAYS| GAMESTATE_GAMELOOP Begin
000026.627| ALWAYS|  FLOW| SEJ-9651ACAB
000026.657| ALWAYS|  FLOW| SEJ-B2890C00
000026.780| ALWAYS|  FLOW| SEJ-564AAA32
000026.782| ALWAYS| GAMESTATE_GAMELOOP UpdateVis
000027.015| ALWAYS| G

this is where it crashes

[Touch My Hamm]

From that log file it looks like there could be corruption with the data. It looks to load models or sounds and it cannot load the files. This could be the same models/announcements every time or could have been the ones at the moment that failed. Might have to do a few runs of logs and see if its the same errors every time. I would note down all the steps taken, and the log files and open a ticket with Riot games and see if they have any ideas. Do you have any overlays or anything that could be messing with game files? It also looks like its trying to decrypt data and failing "000026.138|  ERROR| >>> BuffHashMap::HashToName - Match not found for hash 0a927591" 

[jonahsav]

15 hours ago, hammjoel said:

From that log file it looks like there could be corruption with the data. It looks to load models or sounds and it cannot load the files. This could be the same models/announcements every time or could have been the ones at the moment that failed. Might have to do a few runs of logs and see if its the same errors every time. I would note down all the steps taken, and the log files and open a ticket with Riot games and see if they have any ideas. Do you have any overlays or anything that could be messing with game files? It also looks like its trying to decrypt data and failing "000026.138|  ERROR| >>> BuffHashMap::HashToName - Match not found for hash 0a927591" 

Will do more logs, its just annoying to start a game up when i know it will crash. And ive send support all my logs before and they came to all the solutions above, nothing helped tho. I dont have any overlays running. Ill try to do some research of my own with the logs.

 

Thanks once again

[Yurricho]

I assume you probably have the windows game bar inactive ? and do you run Discord in the background, sometimes it can cause problems with LOL to fix that all you would need to do is make sure league is disabled on discord.

 

ive seen some crazy stuff happen with windows, PC's and LOL. My buddy's laptop keyboard would randomly stop working only when playing league, he needed to update his drivers and firmware/bios for it to start working again. If you dont have any problems with other games then its most likely some software incompatibility 

[Zeusapplejuice]

I made an account to note that I encounter a very similar issue. I've tried the same steps and encounter the same errors that are found in your log files.
Have you by any chance been able to fix this problem yet?

[Denshizu]

teve um caso que o cara desabilitou a placa de vídeo no gerenciador de dispositivos e funcionou o lol 

[Onismiac]

Found this thread when i was googling the EXACT SAME ISSUE. I ran some ram tests and came with no errors cause i suspected it could be ram, i even changed the placement of my 8GB stick whatever that could do. I clean installed windows and downloaded league again but the same issue persists. However for me the freeze happens for a period of time and then the game returns to normal but i do get multiple freezes per game. If you found a solution for this please let me know. 

[98a989]

On 9/30/2019 at 7:16 PM, jonahsav said:

 

My specs:

• Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
• Video Card NVIDIA GeForce GTX 1070
• RAM 16 GB
• Operating System Windows 10 64 bit

 

I have the same issue of league completely freezing forcing me to reboot, not being able to get into task manager or anything. Luckily now I have two monitors so I can run task manager on the other one to end the frozen league client. What I've found to work for myself is to open up the Practice Tool in League, and load up the practice map, then just end the game. This stops the game from freezing unless I sign out and exit the League client, then I have to load up the practice tool again. 

 

I haven't found any other working solution but what I have in common with your specs, is I have the same processor except it's the 6700K version. So could it be related to the processor somehow? I also had no errors in memorytests and have tried installing league on other drives etc. with no help.

[Zindawg]

Sorry to revive an old thread, but I believe I have the same issue presently. For me it only occurs if I am duplicating my screen, however. Are you able to confirm if you are also duplicating your screen?