troubleshoot First time builder needs help troubleshooting a potentially corrupted BIOS.

[Taylor.Dayy]

Hello all,

 

So, I have just built my new PC as a first-timer. All the hardware was installed correctly and I managed to install windows... However, the problem I'm facing is after updating BIOS and installing Drivers with the Gigabyte App Center, (which I'm not sure I even needed to do) I can no longer get my new computer to work. I can turn it on, all the fans spin and LEDs from the motherboard and Graphics Card does light up. However, none of the ports are working so I have no monitor, mouse, keyboard, etc and I can no longer turn off the computer using the power button I have to use the switch at the back. 

 

I'm really stuck with this, some people have told me I may have potentially corrupted the BIOS as the update only got to 33%. I really need some help as building computers is very new to me and I'm scared I may have done something serious, I have already tried removing the CMOS battery for 5 minutes but this still hasn't worked.

 

Any help at all is grateful, thanks in advance.

 

Specs;

 

Gigabyte B450M Gaming

Ryzen 5 2600 CPU

Sapphire RX580 Nitro+ GPU

8GB Corsair Vengeance Ram

 

[WereCatf]

2 minutes ago, Taylor.Dayy said:

I'm really stuck with this, some people have told me I may have potentially corrupted the BIOS as the update only got to 33%.

Only got to 33%? Yup, the BIOS is a goner. Your best bet is to contact Gigabyte and ask if there's some sort of a recovery BIOS you can toggle.

[Taylor.Dayy]

15 minutes ago, WereCatf said:

Only got to 33%? Yup, the BIOS is a goner. Your best bet is to contact Gigabyte and ask if there's some sort of a recovery BIOS you can toggle.

I used gigabytes App Center and selected BIOS update and Drivers. Did I even need to update the BIOS or could I have skipped that altogether? Everything was working fine until I restarted after the update failed. Thanks for the help btw

[another_member]

34 minutes ago, Taylor.Dayy said:

I used gigabytes App Center and selected BIOS update and Drivers. Did I even need to update the BIOS or could I have skipped that altogether? Everything was working fine until I restarted after the update failed. Thanks for the help btw

@Slottr  Can this be moved to troubleshooting

[driftz240]

6 minutes ago, Catchears said:

@Slottr  Can this be moved to troubleshooting

I mean teeeechnicallyy....

[driftz240]

42 minutes ago, Taylor.Dayy said:

I used gigabytes App Center and selected BIOS update and Drivers. Did I even need to update the BIOS or could I have skipped that altogether? Everything was working fine until I restarted after the update failed. Thanks for the help btw

If everything was working then you generally dont need to update the bios. Usually only update it when you start having problems, most likely if you install newer components.

[another_member]

Just now, driftz240 said:

I mean teeeechnicallyy....

Point taken

 

I still think that that shouldnt be a thing tho

 

I mean if i had problems with my hardware I wouldnt look through the individual forum descriptions to see if I need to ask there, I would just go strait to "Troubleshooting"

[driftz240]

Just now, Catchears said:

Point taken

 

I still think that that shouldnt be a thing tho

 

I mean if i had problems with my hardware I wouldnt look through the individual forum descriptions to see if I need to ask there, I would just go strait to "Troubleshooting"

I agree and disagree, on the one hand its nice to have all problems separated into the type of problem/hardware, but on the other hand it does make sense to have them all in the same place. Double edged sword really.

[Mister Woof]

Did you use windows bios update?

 

If so, don't do that next time

[Taylor.Dayy]

3 hours ago, Plutosaurus said:

Did you use windows bios update?

 

If so, don't do that next time

I used the App Center software within Windows yes, I have ordered a replacement motherboard. Will this fix the problem?

[Taylor.Dayy]

So I've got a replacement motherboard coming tomorrow, would this fix the issue or would I need to do something else? This hasn't affected my graphics card or anything has it? I'm just confused to why this would affect me turning the computer off as well. 

 

Sorry if I seem uneducated I am very new to this, I have always bought gaming PC's prebuilt in the past.

[Se7enEle7en]

Yes a new motherboard should do it ! Next time you want to update the BIOS (only update if needed) try doing it via the flash utility in the BIOS directly using a USB drive !

Updating BIOS should only be used when facing issue with the system or when having new component !

[Taylor.Dayy]

My new motherboard has arrived, Is there anything I need to do before installing? Do I need to format the SSD/HDD as I updated the BIOS within windows or would everything be okay just straight-up replacing it? 

 

Thanks for all the help