Computer Crashes/ Freezes Only When I Play Games

[italianpoutine]

Over the past couple of months I have been getting random crashes/ freezes while playing different games. I don't always get a blue screen error but when I do, I get the error "WHEA_UNCORRECTABLE_ERROR”. I have also gotten the error "CLOCK_WATCHDOG_TIMEOUT" one time. After looking into the "WHEA_UNCORRECTABLE_ERROR" I thought the problem was with my GPU malfunctioning. At the time I had a GTX 770 @2GB. Apart from getting the errors I would also notice some lines appearing on my desktop after start up. I figured my GPU was about to dye. I got a new GPU (Zotac AMP RTX 2060) and a new PSU (Corsair RM650x) as per recommended by fellow LTT forum members. After installing the new hardware I am still getting crashes. I have looked at the Event Viewer under "Windows Logs - System" after some crashes and I see 3 errors in a row before the time of my crash. First is "DNS Client Events 1012" followed by two "DistributedCOM 10016" errors. I have also seen "DNS Client Events 1012" followed by two "DistributedCOM 10001" errors. 

 

I have tried looking for some ways to fix theses error but nothing has worked so far. Any advise would be greatly appreciated. Below is all my information, if I missed anything or need to clarify something please let me know.   

 

Dump files: No dump files where created by any of my crashes. 

Perfmon /report: attached .html file named "PERFMON".

Other information:

• OS - Windows 10 Home
• Version - 10.0.17763 Build 177763
• System Type - x64
• What OS was originally installed on the system? -  An earlier version of windows. 
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from a retailer)? - Retail version.
• Age of system (hardware) - It was originally build in 2013/14.
• Age of OS installation - have you re-installed the OS? -  I did a fresh start of my system about a month or two back. I wiped every drive and reinstalled windows. 
• CPU model - Intel(R) Core(TM) i7-4790k @ 4.00Hz.
• Video Card model - Zotac AMP RTX 2060, Driver Version 430.86 (bought and installed 1 day ago).
• MotherBoard - A97-A 
• Power Supply - brand & wattage - Corsair RM650x (bought and installed 1 day ago).
• System Manufacturer - ASUS
• Laptop or Desktop? - Custom build gaming desktop.

 

PERFMON.html

[Votivee]

20 minutes ago, italianpoutine said:

 "CLOCK_WATCHDOG_TIMEOUT"

This can be related to overclocking. Is your CPU overclocked or underclocked? I'd run it at stock settings and see if you still get the error. Also turn off XMP for RAM if you have that enabled.

[italianpoutine]

8 minutes ago, Votivee said:

This can be related to overclocking. Is your CPU overclocked or underclocked? I'd run it at stock settings and see if you still get the error. Also turn off XMP for RAM if you have that enabled.

 I do not believe I have anything overclocked, underclocked, or XMP enabled but I will double check and put everything to stock settings. Thanks for the advise. 

[Votivee]

Also, I understand you have already replaced your GPU but I just wanted to share my thoughts on that. From my experiences, GPU's usually don't throw a BSOD unless they have driver problems. When a GPU goes bad the computer will usually still start fine but your screen will have a ton of artifacts. I could be feeding you bad information here, but I think that they don't throw BSOD's since they don't really handle any processes that are critical to the OS unlike a CPU, SSD/HDD, Motherboard, or RAM.

[italianpoutine]

9 minutes ago, Votivee said:

Also, I understand you have already replaced your GPU but I just wanted to share my thoughts on that. From my experiences, GPU's usually don't throw a BSOD unless they have driver problems. When a GPU goes bad the computer will usually still start fine but your screen will have a ton of artifacts. I could be feeding you bad information here, but I think that they don't throw BSOD's since they don't really handle any processes that are critical to the OS unlike a CPU, SSD/HDD, Motherboard, or RAM.

Yeah I don't know that much about this stuff but what you said seems pretty spot on. What made me think my GPU had a problem was lines running through my desktop screen after a restart, only getting crashes as I played games, and that apparently the WHEA_UNCORRECTABLE_ERROR could be caused by malfunctioning hardware. Either way I was gonna need a new GPU at some point in the near further and there were some great sales going on