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Just been hacked on steam. How long to recover account?

cheiften98
By cheiften98
in PC Gaming
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Nobody here can help you, there is no established period and this kind of recovery procedure will always vary on staff availability and how accurate is the information you provide.

 

Best thing you can do now is keep yourself cold headed and be patient.

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2 minutes ago, Ryujin2003 said:

Enable 2-Factor authentication.

 

Use stronger passwords.

 

Don't store payment information.

ye i had all those things. they got removed tho.
my payment information

3 minutes ago, Princess Cadence said:

 

is my debit card but you have to enter 3 numbers. so i assume my bank would block it after a number of tries.

 

Ryzen 5 5600x, GTX 1070 Duel Asus OC Edition, 16gb ram, Asus Tuf Gaming x570-plus

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3 minutes ago, Princess Cadence said:

Nobody here can help you, there is no established period and this kind of recovery procedure will always vary on staff availability and how accurate is the information you provide.

 

Best thing you can do now is keep yourself cold headed and be patient.

i was asking how long it took other people to get there accounts back...

 

 

Ryzen 5 5600x, GTX 1070 Duel Asus OC Edition, 16gb ram, Asus Tuf Gaming x570-plus

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All i can say rn my guy is do what @Ryujin2003 said and heres a f in the chat for you 


F

 

 

Good Luck

(Take anything I say with a grain of salt)

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Just now, cheiften98 said:

ye i had all those things. they got removed tho.
my payment information

is my debit card but you have to enter 3 numbers. so i assume my bank would block it after a number of tries.

Then Steam being hacked would be the least of your issues. If you have the mobile 2 factor authenticator app installed and they bypassed that, then you might want to get the garbage apps off your phone.

You might want to change the passwords on your email and such. Unless your password was stupid easy and the same as other accounts, I'd recommend cleaning your PC and scanning for viruses, malware, keyloggers, etc...

 

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32 minutes ago, cheiften98 said:

i think thats all the info i need to provide but im freaking the fuk out right now.

24-48 hours.

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1 minute ago, Mr. horse said:

From what I seen and experience steam takes way longer then that's to just respond to an message. But I have not used steam in a wile so maybe they got their act together.

24-48 business hours. Approximately.

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took around 6 hours for steam to get back to my ticket. got my account back now.

 

Ryzen 5 5600x, GTX 1070 Duel Asus OC Edition, 16gb ram, Asus Tuf Gaming x570-plus

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5 hours ago, cheiften98 said:

took around 6 hours for steam to get back to my ticket. got my account back now.

Of course you do. 24-48 hours is 24-48 hours. Glad to hear that.

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