1070 Ti crash

[Gingzilla]

My GTX 1070 Ti keeps crashing, switched slots with no change. This is the second 1070 Ti I've tried with the same issues, no OC has been done. Crashes on all games except for the original DOOM trilogy. I've attempted all drivers from 417.71 up to the newest 425.31 straight from Nvidia with no change. This is my first build so I'm a bit lost at this point, with everything else functioning properly and stable the only thing I can think of is the PCIe slots on the motherboard being the issue. The GPU is an Open box MSI Duke from newegg, and the motherboard is a refurbished Z370 MSI gaming pro carbon from newegg. Each crash either black screens with a few giving me blue screen.

[Firewrath9]

Rma

[Raudi_]

Honestly I would RMA the board and the GPU myself.

 

[Gingzilla]

Received the motherboard back in Nov 2018 so I doubt I can RMA that at this point and I'd rather not RMA the GPU if it's just a motherboard issue. Would it be worth bringing the GPU to a shop to have them test that specifically?

[Raudi_]

Just now, Gingzilla said:

Received the motherboard back in Nov 2018 so I doubt I can RMA that at this point and I'd rather not RMA the GPU if it's just a motherboard issue. Would it be worth bringing the GPU to a shop to have them test that specifically?

The motherboard has a 2-3 year warranty with MSI so you could RMA it. You could bring the GPU to a shop to test to see if that's the issue.

Also remember to quote someone when your replying to them

[GamerDude]

Can you borrow a GPU from your friend? This is to eliminate the mobo as a possible cause of the crash. Sometimes, cause of a crash can be so hard to eliminate, recently, my 3960X + 2x RX VEGA64 setup would crash after a driver install. I'd swapped to earlier drivers and it'd still crashed after driver install. At this point, I was almost certain the issue was with my card(s), so I went into single card config and it'd still crash after driver install (fine without driver in Safe mode). I

 

ruminated over the issue and used my other rigs. Finally rolled up my sleeves and really looked into the issue after a month or so, tried my GTX1080 and it still crashed, so that eliminated GPU as the issue, tried 1x, 2x, 4x RAM and it still crashed, so RAM was ruled out. It then occurred to me that my Corsair 128GB ForceGT SSD was pretty old (about 7 years now), bought a cheap 240GB SSD and installed OS, went thru this without issue. Then, when I installed the driver (hoping for the best, expecting the worst), it went off smoothly and I rebooted without issue. So, my SSD was the not so obvious cause.

 

 Could you list your system specs for the guys here to see if any component could be an issue?

[knightslugger]

24 minutes ago, Gingzilla said:

I've attempted all drivers from 417.71 up to the newest 425.31 straight from Nvidia with no change.

did you DDU between each install?

[Gingzilla]

@GamerDudeThis is my build

MOBO: Refurbished MSI Z370 (300 series) gaming pro carbon

CPU: intel 8700k

CPU cooler: Corsair hydro series H60 120mm radiator

GPU: open box MSI gtx 1070 Ti  duke

RAM: G.SKILL Trident Z 32G (2x 16G) 3000

Boot drive: Samsung 970 EVO 250G

Storage: refurbished WD Blue 1TB 7200RPM

PSU: EVGA 650W

Monitor: 27" MSI optix mag271C

 

@KingCryI'll look into what New egg/MSI say about an RMA on the MOBO, @knightsluggerDidn't know about DDU until your comment but I did the custom install to make sure I did the clean install option each time

[knightslugger]

2 minutes ago, Gingzilla said:

@knightsluggerDidn't know about DDU until your comment but I did the custom install to make sure I did the clean install option each time

even the installer leaves a lot of garbage behind. your best bet is to use DDU between versions.

[Gingzilla]

@knightsluggerAt this point I'm not sure it's just a driver issue but using the DDU going forward still seems to be a good option. Could you post where to download that?

[knightslugger]

Just now, Gingzilla said:

@knightsluggerAt this point I'm not sure it's just a driver issue but using the DDU going forward still seems to be a good option. Could you post where to download that?

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

[Gingzilla]

23/04/19 update: used DDU and started back up, lasts longer in games but still crashes. So far only black screen, no blue screen.

 

Since I've never had to get a GPU tested, about how much will it cost? I'm in U.S

[Gingzilla]

I've been quoted around $100 to diagnose the GPU, does that seem like fair pricing or should I keep looking?

[SpookyCitrus]

13 minutes ago, Gingzilla said:

I've been quoted around $100 to diagnose the GPU, does that seem like fair pricing or should I keep looking?

I work in computer repair on the west coast, we do free diagnostics and most I've seen for something like that at other shops was an hour of labor, seems kind of steep to charge $100 to check out a GPU real quick unless they charge $100/hr for labor which even then is a little much for diagnostics. Do you have a friend or someone you know that has a PC you can test it in?

[Gingzilla]

The only person I found to charge hourly only makes house calls and does it at $60/hr, unfortunately I don't know anyone else with a system to test the GPU on and I don't want to have someone test in my home

[BleachedFur]

On 4/21/2019 at 7:06 PM, Gingzilla said:

My GTX 1070 Ti keeps crashing, switched slots with no change. This is the second 1070 Ti I've tried with the same issues, no OC has been done. Crashes on all games except for the original DOOM trilogy. I've attempted all drivers from 417.71 up to the newest 425.31 straight from Nvidia with no change. This is my first build so I'm a bit lost at this point, with everything else functioning properly and stable the only thing I can think of is the PCIe slots on the motherboard being the issue. The GPU is an Open box MSI Duke from newegg, and the motherboard is a refurbished Z370 MSI gaming pro carbon from newegg. Each crash either black screens with a few giving me blue screen.

try the first set of drivers for the 1070 Ti. Also try a different PSU. Try 391.35 specifically

[BleachedFur]

23 minutes ago, Gingzilla said:

I've been quoted around $100 to diagnose the GPU

that is 100% a fucking scam. RMA should be free, same with diagnosis. Here's my diagnosis: try driver 391.35, if that doesn't work, send it back to MSI themselves. They have shit RMA so be prepared to file a lawsuit.

 

tl;dr, buy an EVGA card next time

[SpookyCitrus]

Theres a few other things you can try. I would check for bios updates, windows updates, do a memtest, the works. Try older drivers for the 1070ti as well, make sure you're getting the drivers straight from nvidia and not another website or off of the windows updater. 

[SpookyCitrus]

6 minutes ago, BleachedFur said:

They have shit RMA so be prepared to file a lawsuit.

MSI has the worst fucking RMA, the replacements they send you are usually worse off than what you sent in. MSI's RMA Department is a joke.

[BleachedFur]

9 hours ago, SpookyCitrus said:

MSI has the worst fucking RMA, the replacements they send you are usually worse off than what you sent in. MSI's RMA Department is a joke.

yeah, and if you rma and old GPU with EVGA sometimes they send you a newer one. I read a reddit post some dude rma'd his 980 and got a 1070 back courtesy of evga

[SpookyCitrus]

On 4/27/2019 at 1:58 AM, BleachedFur said:

yeah, and if you rma and old GPU with EVGA sometimes they send you a newer one. I read a reddit post some dude rma'd his 980 and got a 1070 back courtesy of evga

EVGA has one of the best RMA departments, I had a similar experience. I RMA'd a 1070ti FTW2 and they didn't have any models they could replace it with so they sent me a 1080 FTW2. Didn't even say anything just sent the card. I thought it was a mistake so I called their RMA department and they explained they didn't have an equivalent model to replace it with so they sent a better one, shortly after I sold it and spent a little extra money on a 1080ti FTW3 which I've had for the last year. EVGA is my go to for video cards now.

[BleachedFur]

11 hours ago, SpookyCitrus said:

EVGA is my go to for video cards now.

I have never bought any brand new cards that weren't EVGA. I may buy an out of warranty second hand MSI card or whatever but most of my cards are EVGA.