Unraid Disk Errors - Need suggestion on what will be my next step

Rendeaust · March 5, 2019

Hello everyone. I'm new to unraid and I need help. Me saying that I'm not doing great so far will be a gross understatement. This all started this weekend when I decided that I want to move to unraid. Had some issues here and there, but I've overcame them all so far. Until today.

Last night, I've set schedules for the first time (Mover, SSD Trim, etc.) including parity checks. It ran parity check for the 3rd time (twice when I first setup the array 3 days ago). It started the parity check schedule this morning like I told it so, and it have found hundreds of thousands of errors.

\

At first, I thought this was normal because I just moved all of my files to it and maybe it needs to recalculate or something. Did some research and I was wrong big time. I've let the parity check to finish, stopped the array and shutdown the server.

Unsure and panicking at this point, I've replaced SATA cables and made sure everything is connected properly. Started the server, unassigned the parity drive from the array and ran preclear and left the machine (yes, all of my drives were precleared before).

4 hours later, I logged in and an hour earlier, one of the other drives in the system started erroring out. That drive has now total of 0 bytes of data partitions on it. I was forced to end the preclear prematurely. I can't leave the server running with logs spamming me about that drive every single second. I've restarted the system again, opened BIOS and the drive isn't being detected anymore. I don't know what happened, the machine is 100% stationary, the drive in question has a fan right in front of it and the drive was idle. Array isn't started while I was doing the preclear.

I swapped out the cable. It is being detected again. Please note that never, not even once, have this happened before when this drive was connected to a Windows PC. 90% of my data is in this drive. I can't afford to loose this drive whilst my parity isn't 100% reliable at this very moment.

I'm actually not sure what to do at this point. I'm running parity check again. Just to make sure there isn't any errors anymore and maybe I'll run preclear on the parity drive one more time.

All of the decisions I'm making on my own has been biting me back so far and I'm starting to loose hope. Do you have any suggestions? Thanks to everyone who is willing to help.

dalekphalm · March 5, 2019

Please check the SMART Data for all of your drives and post that data here.

Rendeaust · March 5, 2019

1 minute ago, dalekphalm said:

Please check the SMART Data for all of your drives and post that data here.

Parity drive - redstone-nas-smart-20190306-0225.zip

Drive that failed out of nowhere - redstone-nas-smart-20190306-0225-2.zip

dalekphalm · March 5, 2019

2 minutes ago, Rendeaust said:

Parity drive - redstone-nas-smart-20190306-0225.zip

Drive that failed out of nowhere - redstone-nas-smart-20190306-0225-2.zip

Sorry - not downloading a ZIP file randomly off the web.

Can you repost those images and directly upload them to the forum and post them inline in the thread? Or upload them to imgur (or similar) and post the hyperlink.

Rendeaust · March 5, 2019

1 minute ago, dalekphalm said:

Sorry - not downloading a ZIP file randomly off the web.

Can you repost those images and directly upload them to the forum and post them inline in the thread? Or upload them to imgur (or similar) and post the hyperlink.

smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.18.20-unRAID] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68N32N0
Serial Number:    WD-WCC7K1DV8RE7
LU WWN Device Id: 5 0014ee 2baec40b3
Firmware Version: 82.00A82
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Mar  6 02:25:47 2019 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(44160) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 468) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   194   183   021    -    5300
  4 Start_Stop_Count        -O--CK   100   100   000    -    11
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   100   253   000    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    78
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    11
192 Power-Off_Retract_Count -O--CK   200   200   000    -    5
193 Load_Cycle_Count        -O--CK   200   200   000    -    31
194 Temperature_Celsius     -O---K   112   106   000    -    38
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      56  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    38 Celsius
Power Cycle Min/Max Temperature:     35/38 Celsius
Lifetime    Min/Max Temperature:     27/44 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/65 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (421)

Index    Estimated Time   Temperature Celsius
 422    2019-03-05 18:28    40  *********************
 ...    ..( 12 skipped).    ..  *********************
 435    2019-03-05 18:41    40  *********************
 436    2019-03-05 18:42    39  ********************
 ...    ..( 24 skipped).    ..  ********************
 461    2019-03-05 19:07    39  ********************
 462    2019-03-05 19:08    38  *******************
 463    2019-03-05 19:09     ?  -
 464    2019-03-05 19:10    32  *************
 ...    ..(  2 skipped).    ..  *************
 467    2019-03-05 19:13    32  *************
 468    2019-03-05 19:14    33  **************
 ...    ..(  4 skipped).    ..  **************
 473    2019-03-05 19:19    33  **************
 474    2019-03-05 19:20    34  ***************
 ...    ..(  6 skipped).    ..  ***************
   3    2019-03-05 19:27    34  ***************
   4    2019-03-05 19:28    35  ****************
 ...    ..( 12 skipped).    ..  ****************
  17    2019-03-05 19:41    35  ****************
  18    2019-03-05 19:42    36  *****************
 ...    ..(  7 skipped).    ..  *****************
  26    2019-03-05 19:50    36  *****************
  27    2019-03-05 19:51    37  ******************
 ...    ..(175 skipped).    ..  ******************
 203    2019-03-05 22:47    37  ******************
 204    2019-03-05 22:48    36  *****************
 ...    ..(116 skipped).    ..  *****************
 321    2019-03-06 00:45    36  *****************
 322    2019-03-06 00:46    37  ******************
 323    2019-03-06 00:47    37  ******************
 324    2019-03-06 00:48     ?  -
 325    2019-03-06 00:49    36  *****************
 326    2019-03-06 00:50    36  *****************
 327    2019-03-06 00:51    35  ****************
 ...    ..(  2 skipped).    ..  ****************
 330    2019-03-06 00:54    35  ****************
 331    2019-03-06 00:55    36  *****************
 ...    ..(  7 skipped).    ..  *****************
 339    2019-03-06 01:03    36  *****************
 340    2019-03-06 01:04    37  ******************
 ...    ..(  9 skipped).    ..  ******************
 350    2019-03-06 01:14    37  ******************
 351    2019-03-06 01:15    38  *******************
 ...    ..( 69 skipped).    ..  *******************
 421    2019-03-06 02:25    38  *******************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4              11  ---  Lifetime Power-On Resets
0x01  0x010  4              78  ---  Power-on Hours
0x01  0x018  6     15235301232  ---  Logical Sectors Written
0x01  0x020  6        14077428  ---  Number of Write Commands
0x01  0x028  6     15681298353  ---  Logical Sectors Read
0x01  0x030  6        15769291  ---  Number of Read Commands
0x01  0x038  6       280800000  ---  Date and Time TimeStamp
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4              78  ---  Spindle Motor Power-on Hours
0x03  0x010  4              64  ---  Head Flying Hours
0x03  0x018  4              37  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               0  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x03  0x038  4               0  ---  Number of Realloc. Candidate Logical Sectors
0x03  0x040  4               5  ---  Number of High Priority Unload Events
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4               0  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              38  ---  Current Temperature
0x05  0x010  1              39  ---  Average Short Term Temperature
0x05  0x018  1               -  ---  Average Long Term Temperature
0x05  0x020  1              44  ---  Highest Temperature
0x05  0x028  1              31  ---  Lowest Temperature
0x05  0x030  1              39  ---  Highest Average Short Term Temperature
0x05  0x038  1              36  ---  Lowest Average Short Term Temperature
0x05  0x040  1               -  ---  Highest Average Long Term Temperature
0x05  0x048  1               -  ---  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              65  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               0  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4              52  ---  Number of Hardware Resets
0x06  0x010  4              30  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            3  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4         5855  Vendor specific

smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.18.20-unRAID] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD30EFRX-68N32N0
Serial Number:    WD-WCC7K0CKAK55
LU WWN Device Id: 5 0014ee 20f2b18ad
Firmware Version: 82.00A82
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Mar  6 02:26:04 2019 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(31680) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 338) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   178   162   021    -    6091
  4 Start_Stop_Count        -O--CK   100   100   000    -    854
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   100   253   000    -    0
  9 Power_On_Hours          -O--CK   095   095   000    -    3837
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   100   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    695
192 Power-Off_Retract_Count -O--CK   200   200   000    -    43
193 Load_Cycle_Count        -O--CK   199   199   000    -    4468
194 Temperature_Celsius     -O---K   114   101   000    -    36
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   195   000    -    20
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      56  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 1
	CR     = Command Register
	FEATR  = Features Register
	COUNT  = Count (was: Sector Count) Register
	LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
	LH     = LBA High (was: Cylinder High) Register    ]   LBA
	LM     = LBA Mid (was: Cylinder Low) Register      ] Register
	LL     = LBA Low (was: Sector Number) Register     ]
	DV     = Device (was: Device/Head) Register
	DC     = Device Control Register
	ER     = Error register
	ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 [0] occurred at disk power-on lifetime: 2474 hours (103 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 00 04 d3 3a 40 00  Error: UNC at LBA = 0x0004d33a = 316218

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 80 00 d8 00 00 00 04 d3 00 40 00     03:07:13.158  READ FPDMA QUEUED
  60 00 80 00 d0 00 00 00 04 d2 80 40 00     03:07:12.756  READ FPDMA QUEUED
  60 00 80 00 c8 00 00 00 04 d2 00 40 00     03:07:12.253  READ FPDMA QUEUED
  60 00 80 00 c0 00 00 00 04 d1 80 40 00     03:07:11.851  READ FPDMA QUEUED
  60 00 80 00 b8 00 00 00 04 d1 00 40 00     03:07:11.248  READ FPDMA QUEUED

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      3836         -
# 2  Short offline       Completed without error       00%      3833         -
# 3  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    36 Celsius
Power Cycle Min/Max Temperature:     31/36 Celsius
Lifetime    Min/Max Temperature:     26/49 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/65 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (343)

Index    Estimated Time   Temperature Celsius
 344    2019-03-05 18:29    32  *************
 ...    ..( 49 skipped).    ..  *************
 394    2019-03-05 19:19    32  *************
 395    2019-03-05 19:20     ?  -
 396    2019-03-05 19:21    32  *************
 397    2019-03-05 19:22    31  ************
 398    2019-03-05 19:23    32  *************
 ...    ..(  2 skipped).    ..  *************
 401    2019-03-05 19:26    32  *************
 402    2019-03-05 19:27    33  **************
 ...    ..(  2 skipped).    ..  **************
 405    2019-03-05 19:30    33  **************
 406    2019-03-05 19:31    34  ***************
 ...    ..(  8 skipped).    ..  ***************
 415    2019-03-05 19:40    34  ***************
 416    2019-03-05 19:41    35  ****************
 ...    ..( 14 skipped).    ..  ****************
 431    2019-03-05 19:56    35  ****************
 432    2019-03-05 19:57    36  *****************
 ...    ..( 60 skipped).    ..  *****************
  15    2019-03-05 20:58    36  *****************
  16    2019-03-05 20:59    41  **********************
 ...    ..( 13 skipped).    ..  **********************
  30    2019-03-05 21:13    41  **********************
  31    2019-03-05 21:14    40  *********************
 ...    ..(  8 skipped).    ..  *********************
  40    2019-03-05 21:23    40  *********************
  41    2019-03-05 21:24    39  ********************
 ...    ..(  2 skipped).    ..  ********************
  44    2019-03-05 21:27    39  ********************
  45    2019-03-05 21:28    38  *******************
 ...    ..(  4 skipped).    ..  *******************
  50    2019-03-05 21:33    38  *******************
  51    2019-03-05 21:34    37  ******************
 ...    ..( 15 skipped).    ..  ******************
  67    2019-03-05 21:50    37  ******************
  68    2019-03-05 21:51    36  *****************
 ...    ..( 57 skipped).    ..  *****************
 126    2019-03-05 22:49    36  *****************
 127    2019-03-05 22:50    35  ****************
 ...    ..( 68 skipped).    ..  ****************
 196    2019-03-05 23:59    35  ****************
 197    2019-03-06 00:00    34  ***************
 ...    ..( 12 skipped).    ..  ***************
 210    2019-03-06 00:13    34  ***************
 211    2019-03-06 00:14     ?  -
 212    2019-03-06 00:15    32  *************
 213    2019-03-06 00:16    31  ************
 ...    ..(  5 skipped).    ..  ************
 219    2019-03-06 00:22    31  ************
 220    2019-03-06 00:23    32  *************
 ...    ..(122 skipped).    ..  *************
 343    2019-03-06 02:26    32  *************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4             695  ---  Lifetime Power-On Resets
0x01  0x010  4            3837  ---  Power-on Hours
0x01  0x018  6     26682383198  ---  Logical Sectors Written
0x01  0x020  6        75866570  ---  Number of Write Commands
0x01  0x028  6     32159901368  ---  Logical Sectors Read
0x01  0x030  6        93677882  ---  Number of Read Commands
0x01  0x038  6       928298112  ---  Date and Time TimeStamp
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4            3817  ---  Spindle Motor Power-on Hours
0x03  0x010  4            2214  ---  Head Flying Hours
0x03  0x018  4            4512  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               0  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x03  0x038  4               0  ---  Number of Realloc. Candidate Logical Sectors
0x03  0x040  4              43  ---  Number of High Priority Unload Events
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               1  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4          211842  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              36  ---  Current Temperature
0x05  0x010  1              36  ---  Average Short Term Temperature
0x05  0x018  1              37  ---  Average Long Term Temperature
0x05  0x020  1              49  ---  Highest Temperature
0x05  0x028  1              29  ---  Lowest Temperature
0x05  0x030  1              45  ---  Highest Average Short Term Temperature
0x05  0x038  1              35  ---  Lowest Average Short Term Temperature
0x05  0x040  1              40  ---  Highest Average Long Term Temperature
0x05  0x048  1              37  ---  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              65  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               0  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4           97939  ---  Number of Hardware Resets
0x06  0x010  4            1265  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            3  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4         5872  Vendor specific

dalekphalm · March 5, 2019

Okay so the first drive looks totally fine, no issues there.

The second drive mostly looks fine, except for one stat:

199 UDMA_CRC_Error_Count -O--CK 200 195 000 - 20

This means there was some kind of read/write error.

This does not mean the drive is bad. Anything can cause UDMA errors. Bad cable, cable that is incorrectly seated, power spike, hard lock, system crash, etc.

These are WD's? I'd suggest downloading WD Diagnostic tools and do a full/long scan on both of the drives. If they pass the tests, I don't think the drive is the issue.