Very low clock speeds on CPU while gaming

[Z1atan]

I own an asus gl553ve laptop with an i7 7770HQ and a gtx 1050ti. I recently noticed that games have become unplayable on my usual settings.Opened up task manager and saw that my cpu's clock speed was in and around 1GHz while gaming while it immediately went back to its usual self boosting upto 3.6Ghz when needed. This continued to happen even if my minimum and maximum processor state was set to 100%. Malwarebytes didnt find anything either. Finally gave up and did a fresh install of windows but the issue persists. 

Here's a couple of intel XTU screenshots:

1. During a stress test:

 

2. While gaming:

 

 

It says that my cpu is thermal throttling but i can't understand why the clock speed drops so much while only in games.

Any help would be appreciated.

[Vegetable]

2 minutes ago, Z1atan said:

I own an asus gl553ve laptop with an i7 7770HQ and a gtx 1050ti. I recently noticed that games have become unplayable on my usual settings.Opened up task manager and saw that my cpu's clock speed was in and around 1GHz while gaming while it immediately went back to its usual self boosting upto 3.6Ghz when needed. This continued to happen even if my minimum and maximum processor state was set to 100%. Malwarebytes didnt find anything either. Finally gave up and did a fresh install of windows but the issue persists. 

Here's a couple of intel XTU screenshots:

1. During a stress test:

 

2. While gaming:

 

 

It says that my cpu is thermal throttling but i can't understand why the clock speed drops so much while only in games.

Any help would be appreciated.

Well its clearly throttling to about 1ghz during that stress test as well. I can say its probably overheating.

[Mister Woof]

Laptop CPUs have turbo boost windows that only last for so long, and after that, they taper down. If you are thermal throttling, it will clock down.

 

Read up on undervolting to see if that might help your situation.

[Z1atan]

2 minutes ago, Vegetable said:

Well its clearly throttling to about 1ghz during that stress test as well. I can say its probably overheating.

But I  have been getting these temperatures for over a year now, so could be there some specific reason why it's acting odd all of a sudden?

[Mister Woof]

1 minute ago, Z1atan said:

But I  have been getting these temperatures for over a year now, so could be there some specific reason why it's acting odd all of a sudden?

have you cleaned out your vents during that year?

[Jurrunio]

3 minutes ago, Z1atan said:

But I  have been getting these temperatures for over a year now, so could be there some specific reason why it's acting odd all of a sudden?

HWinfo should be able of showing core temp rather than just package temp

[Vegetable]

2 minutes ago, Z1atan said:

But I  have been getting these temperatures for over a year now, so could be there some specific reason why it's acting odd all of a sudden?

Those temperatures are bad. It's probably been thermal throttling the whole time, but it simply has gotten worse with age due to dust/old thermal paste etc. You should look into how to open up the laptop, clean her out with a can of air, and repaste the CPU. It would be well worth your time.

[Z1atan]

12 minutes ago, Vegetable said:

Those temperatures are bad. It's probably been thermal throttling the whole time, but it simply has gotten worse with age due to dust/old thermal paste etc. You should look into how to open up the laptop, clean her out with a can of air, and repaste the CPU. It would be well worth your time.

Will do. Hopefully that will solve my problem. Thanks for the suggestion!

[unclewebb]

For the 7700HQ, Intel recommends using a thermal throttling temperature of 100°C.  Some manufacturers, especially Asus, use a negative 15°C offset so thermal throttling starts at 85°C.  The main screen of ThrottleStop will show you what throttling temperature Asus is using.  Look for PROCHOT, aka. processor hot.

When throttling kicks in, the CPU will will constantly adjust its speed so the peak core temperature does not exceed 85°C.  The harder you try to push it, the slower it will run.

 

Here is an example of Lenovo setting PROCHOT to 99°C. 

A 1°C offset from 100°C is reasonable.  A 15°C offset is not.

 

[Kapelas]

Has anybody solved this issue? I have the exact model and the exact same problem.