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HELP! Crucial MX500 not working

ThatOneMark
By ThatOneMark
in Storage Devices
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Go to solution Solved by Bananasplit_00,

sounds like you should RMA it

Posted

'Ello there!

 

I thought I'd post in here and ask you guys to help, considering I haven't found anything online, that would help me.

I've recently received a brand new Crucial MX500 1TB SSD, runs on SATA 3. Last night I decided to install Windows on it, but to no luck, it seemed to have crashed on the "Getting things ready" screen, it was there for about 10-15mins.

After all that, I restarted and absolute Hell would begin. I couldn't boot into the disk, I couldn't (for some odd reason) boot on my USB to restart the installation, nothing. I could, however, boot into my old SSD and everything seemed fine.

I used the official Microsoft Windows Creation Tool to install the OS installer onto my USB. I've also used the ISO and converted my formatted USB into a boot drive using Rufus.

 

This morning I decided I'll just simply use my new SSD as a secondary disk. However, not even that would work perfectly normal. CS:GO would go on to load corrupted many times, GTA V seemed to have been stuck on the loading screen for more than two minutes, and once sharing the screen with my friend, the entire PC just BSOD'd. CrystalDisk reports the SSD as 100% heatlhy, with no problems.

 

Is there any way to fix this on my own, or should I just simply send it back to the shop and warranty the whole thing and hope for the best?

 

help.

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DOA if you as me, but do check the cables and connections going into it.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Posted
  • Solution

sounds like you should RMA it

I spent $2500 on building my PC and all i do with it is play no games atm & watch anime at 1080p(finally) watch YT and write essays...  nothing, it just sits there collecting dust...

Builds:

The Toaster Project! Northern Bee!

 

The original LAN PC build log! (Old, dead and replaced by The Toaster Project & 5.0)

Spoiler

"Here is some advice that might have gotten lost somewhere along the way in your life. 

 

#1. Treat others as you would like to be treated.

#2. It's best to keep your mouth shut; and appear to be stupid, rather than open it and remove all doubt.

#3. There is nothing "wrong" with being wrong. Learning from a mistake can be more valuable than not making one in the first place.

 

Follow these simple rules in life, and I promise you, things magically get easier. " - MageTank 31-10-2016

 

 

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Talked to some guys on Discord, recommended me to RMA it, which I will do. Thanks for the help. :P

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Posted
1 hour ago, ThatOneMark said:

'Ello there!

 

I thought I'd post in here and ask you guys to help, considering I haven't found anything online, that would help me.

I've recently received a brand new Crucial MX500 1TB SSD, runs on SATA 3. Last night I decided to install Windows on it, but to no luck, it seemed to have crashed on the "Getting things ready" screen, it was there for about 10-15mins.

After all that, I restarted and absolute Hell would begin. I couldn't boot into the disk, I couldn't (for some odd reason) boot on my USB to restart the installation, nothing. I could, however, boot into my old SSD and everything seemed fine.

I used the official Microsoft Windows Creation Tool to install the OS installer onto my USB. I've also used the ISO and converted my formatted USB into a boot drive using Rufus.

 

This morning I decided I'll just simply use my new SSD as a secondary disk. However, not even that would work perfectly normal. CS:GO would go on to load corrupted many times, GTA V seemed to have been stuck on the loading screen for more than two minutes, and once sharing the screen with my friend, the entire PC just BSOD'd. CrystalDisk reports the SSD as 100% heatlhy, with no problems.

 

Is there any way to fix this on my own, or should I just simply send it back to the shop and warranty the whole thing and hope for the best?

 

help.

Simmer down my friend.  Logitech RMA is the best in the world.  I know, Ive RMAed at least dozen times with them.. and they send you a brand new product and you don't have to send them any money.. They send it out within a day or two and it arrives fast.  You don't have to pay and send your old one back, just don't mention it and your cool.  We never send back anything to Logitech for decades.  good luck

Asus Sabertooth x79 / 4930k @ 4500 @ 1.408v / Gigabyte WF 2080 RTX / Corsair VG 64GB @ 1866 & AX1600i & H115i Pro @ 2x Noctua NF-A14 / Carbide 330r Blackout

Scarlett 2i2 Audio Interface / KRK Rokits 10" / Sennheiser HD 650 / Logitech G Pro Wireless Mouse & G915 Linear & G935 & C920 / SL 88 Grand / Cakewalk / NF-A14 Int P12 Ex
AOC 40" 4k Curved / LG 55" OLED C9 120hz / LaCie Porsche Design 2TB & 500GB / Samsung 950 Pro 500GB / 850 Pro 500GB / Crucial m4 500GB / Asus M.2 Card

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