Posted January 24, 2019 My 980m is not showing up in device manager, and an error messages comes up when attempting to re-install nvidia drivers. It was working earlier, shut it down and came back to do some work but it wasn’t working. It happened suddenly. My device is the Gigabyte P37X-V4 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Laptops often use the iGPU to save power when not doing any graphic intensive work (or when idling), and this may be the reason for why your 980M isn't showing in device manager. I suggest you don't worry too much about it. Btw, welcome to the LTT forums! EDIT: This is assuming your GPU is not dead. CPU: Intel Core i7-950 Motherboard: Gigabyte GA-X58A-UD3R CPU Cooler: NZXT HAVIK 140 RAM: Corsair Dominator DDR3-1600 (1x2GB), Crucial DDR3-1600 (2x4GB), Crucial Ballistix Sport DDR3-1600 (1x4GB) GPU: ASUS GeForce GTX 770 DirectCU II 2GB SSD: Samsung 860 EVO 2.5" 1TB HDDs: WD Green 3.5" 1TB, WD Blue 3.5" 1TB PSU: Corsair AX860i & CableMod ModFlex Cables Case: Fractal Design Meshify C TG (White) Fans: 2x Dynamic X2 GP-12 Monitors: LG 24GL600F, Samsung S24D390 Keyboard: Logitech G710+ Mouse: Logitech G502 Proteus Spectrum Mouse Pad: Steelseries QcK Audio: Bose SoundSport In-Ear Headphones Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 3 minutes ago, Geography said: Laptops often use the iGPU to save power when not doing any graphic intensive work (or when idling), and this may be the reason for why your 980M isn't showing in device manager. I suggest you don't worry too much about it. Btw, welcome to the LTT forums! On the contrary, both devices will show up under "Display Adapters" in device manager at all times if they are functioning correctly. I had this same issue a year ago with a 940M laptop and it turned out the 940M had died. If you have any unknown devices showing under device manager one of them might be the 980M, but otherwise you might have a dead GPU. ¯\_(ツ)_/¯ Desktop: Intel Core i7-11700K | Noctua NH-D15S chromax.black | ASUS ROG Strix Z590-E Gaming WiFi | 32 GB G.SKILL TridentZ 3200 MHz | ASUS TUF Gaming RTX 3080 | 1TB Samsung 980 Pro M.2 PCIe 4.0 SSD | 2TB WD Blue M.2 SATA SSD | Seasonic Focus GX-850 | Fractal Design Meshify C | Windows 10 Pro Laptop: HP Omen 15 | AMD Ryzen 7 5800H | 16 GB 3200 MHz | Nvidia RTX 3060 | 1 TB WD Black PCIe 3.0 SSD | 512 GB Micron PCIe 3.0 SSD | Windows 11 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 15 minutes ago, Geography said: Laptops often use the iGPU to save power when not doing any graphic intensive work (or when idling), and this may be the reason for why your 980M isn't showing in device manager. I suggest you don't worry too much about it. Btw, welcome to the LTT forums! Devices do not remove themselves from device manager just from having a low power mode Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author 41 minutes ago, BobVonBob said: On the contrary, both devices will show up under "Display Adapters" in device manager at all times if they are functioning correctly. I had this same issue a year ago with a 940M laptop and it turned out the 940M had died. If you have any unknown devices showing under device manager one of them might be the 980M, but otherwise you might have a dead GPU. That is unfortunate! It definitely used to show up in device manager and doesn’t anymore. I am guessing that it is dead. It is only running the Intel 5600 graphics now Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Have you tried DDU? Desktop specs: Spoiler AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower Laptop: Lenovo Ideapad 5 Pro 16ACH6 Phone: Xiaomi Redmi Note 10 Pro 8+128 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author 3 hours ago, GeneXiS_X said: Have you tried DDU? 3 hours ago, GeneXiS_X said: Have you tried DDU? Not sure what that means Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 1 hour ago, lionofmen said: Not sure what that means https://www.guru3d.com/files-details/display-driver-uninstaller-download.html Desktop specs: Spoiler AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower Laptop: Lenovo Ideapad 5 Pro 16ACH6 Phone: Xiaomi Redmi Note 10 Pro 8+128 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author 2 hours ago, GeneXiS_X said: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html Nah bro, that isn’t going to do anything! I did a full re-install of windows and it still wouldn’t show up! I think the 980m is dead Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author This did happen though when I was trying to install latest drivers and the installation failed! Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 16 minutes ago, lionofmen said: I think the 980m is dead Probably Desktop specs: Spoiler AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower Laptop: Lenovo Ideapad 5 Pro 16ACH6 Phone: Xiaomi Redmi Note 10 Pro 8+128 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now