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Audio ports aren't working

Coriander
By Coriander
in Audio
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The audio ports on my computer are no longer working. I'm not sure what happened, but they randomly stopped recognizing any devices I plug in. Troubleshooting does nothing, nor does uninstalling & reinstalling the audio drivers, or disabling & reenabling the audio device on my motherboard.

Screenshot_7671.png

Screenshot_7672.png

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6 minutes ago, M00NMUFFIN said:

Have you tried troubleshooting the devices via device manager?
Is that menu hiding any disconnected/disabled devices? (right click)

Nothing is showing up there either

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10 minutes ago, M00NMUFFIN said:

Are there any "unknown devices" present in your device manager?
Is there anything under the audio section there at all?

Just the AMD audio driver

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Use a restore point and see what happens

CPU:i7 9700k 5047.5Mhz All Cores Mobo: MSI MPG Z390 Gaming Edge AC, RAM:Corsair Vengeance LPX 16GB 3200MHz DDR4 OC 3467Mhz GPU:MSI RTX 2070 ARMOR 8GB OC Storage:Samsung SSD 970 EVO NVMe M.2 250GB, 2x SSD ADATA PRO SP900 256GB, HDD WD CB 2TB, HDD GREEN 2TB PSU: Seasonic focus plus 750w Gold Display(s): 1st: LG 27UK650-W, 4K, IPS, HDR10, 10bit(8bit + A-FRC). 2nd: Samsung 24" LED Monitor (SE390), Cooling:Fazn CPU Cooler Aero 120T Push/pull Corsair ML PRO Fans Keyboard: Corsair K95 Platinum RGB mx Rapidfire Mouse:Razer Naga Chroma  Headset: Razer Kraken 7.1 Chroma Sound: Logitech X-540 5.1 Surround Sound Speaker Case: Modded Case Inverted, 5 intake 120mm, one exhaust 120mm.

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Posted

1. Windows+X

2. device manager 

go to sounds and make screenshot of it and post

"maybe I got your solution"

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13 hours ago, jjdrost said:

1. Windows+X

2. device manager 

go to sounds and make screenshot of it and post

"maybe I got your solution"

 

Screenshot_7675.png

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9 hours ago, Coriander said:

 

Screenshot_7675.png

Sorry for late reaction, but I live on the other side of the world ? 

 

Click on AMD HIGH d......

Right click on it and chose "update driver"

windows ask you how to surch

We want to search for the driver on our OWN computer, choose that one  ( NOT the automatic option ) 

Windows ask you where to surch

Choose "I want to choose from a list of drivers of my computer"  (Don't touch the path options thats correct"

See pitcture!  chose "High Definition Audio-device"  and follow the last steps.

image.png.5d8fc450ff201198a6305ae138d47352.png

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