2 gpu's dying in 3(or so) weeks

[JanMan]

Hi everyone.

some time ago (3 weeks) I build a PC for a friend, at first it worked alright, but then suddenly he didn't get signal from his gpu. Because he uses am4 r5 2600 there is no igpu to make troubleshooting easy, we did it anyways. Eventually he ended up returning his gpu for a new one, in one week this one died as well, does anyone have advice on possible reason?
I'm thinking it might be the power supply.

 

Spec list:
https://tweakers.net/gallery/1048931/inventaris/
(Sorry, made it in a local side instead of pcpartspicker)

[Crunchy Dragon]

Try with a new GPU and a different PSU, see if it happens again. If not, then you have your answer. If it still happens, then we have a problem.

[JanMan]

Just now, Crunchy Dragon said:

Try with a new GPU and a different PSU, see if it happens again. If not, then you have your answer. If it still happens, then we have a problem.

The problem is that I don't live near him and I don't have spare parts to try, do you happen to know if a bad psu can kill a gpu over time or if it'll always be instantly

[Crunchy Dragon]

Just now, JanMan said:

The problem is that I don't live near him and I don't have spare parts to try, do you happen to know if a bad psu can kill a gpu over time or if it'll always be instantly

At this point, I don't even know if the PSU is in fact the culprit, and we can't be completely sure until a new one is tried.

[JanMan]

Just now, Crunchy Dragon said:

At this point, I don't even know if the PSU is in fact the culprit, and we can't be completely sure until a new one is tried.

Yeah, I get it but here's the thing.

He got a new PC. In one week the gpu wouldn't give a signal. After long troubleshooting we settled on a replacement card.

Then he's got that card 1 week and exactly the same thing happens. Isn't that a bit weird? Because when he inserted the new card the system worked again.

[Crunchy Dragon]

1 minute ago, JanMan said:

Yeah, I get it but here's the thing.

He got a new PC. In one week the gpu wouldn't give a signal. After long troubleshooting we settled on a replacement card.

Then he's got that card 1 week and exactly the same thing happens. Isn't that a bit weird? Because when he inserted the new card the system worked again.

I wonder if it might be a driver issue.

[JanMan]

2 minutes ago, Crunchy Dragon said:

I wonder if it might be a driver issue.

On what side?

[Crunchy Dragon]

3 minutes ago, JanMan said:

On what side?

The GPU drivers might be having problems. I'd still advise trying a known good GPU and a new PSU(something of decent quality) just to rule that out.

[JanMan]

1 minute ago, Crunchy Dragon said:

The GPU drivers might be having problems. I'd still advise trying a known good GPU and a new PSU(something of decent quality) just to rule that out.

The gpu drivers are alright, I'm a bit scared of trying my own gpu. And ripping my powersupply out of my own PC is a bit of a hassle but I could definitely try it.

[Quadriplegic]

Definitely do not try your own gpu in that system. 

If both cards completely died, I wouldn't be surprised if the culprit was the PSU. 

Of course, it might have been just bad luck, but it is not that likely

[JanMan]

Just now, Quadriplegic said:

Definitely do not try your own gpu in that system. 

If both cards completely died, I wouldn't be surprised if the culprit was the PSU. 

Of course, it might have been just bad luck, but it is not that likely

He also said he heard a high pitched beep through his headset (not coming from the system). Happen to know if that means anything?

[Brennan Price]

5 minutes ago, JanMan said:

He also said he heard a high pitched beep through his headset (not coming from the system). Happen to know if that means anything?

I would have said that's a grounding issue, therefore meaning PSU. I would seriously change out the PSU, tell him to not use his PC until he can change out PSU. 520W would usually be enough for a system like this but generally, it's good practice to use a better PSU. I've had a similar unit kill two cards, it was only when I replaced the PSU that I fixed several issues at once. Although the PSU may not indicate that it's failing, it could still be dying on you. 

[JanMan]

22 minutes ago, Brennan_Price said:

I would have said that's a grounding issue, therefore meaning PSU. I would seriously change out the PSU, tell him to not use his PC until he can change out PSU. 520W would usually be enough for a system like this but generally, it's good practice to use a better PSU. I've had a similar unit kill two cards, it was only when I replaced the PSU that I fixed several issues at once. Although the PSU may not indicate that it's failing, it could still be dying on you. 

Thanks a lot man! I'll tell him