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PC instant reboots when games are launched

deeledee
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Hey guys,

 

at this point i'm out of sorts already, no matter what games i launched, my rig would instant reboot itself, no errors no blue screen etc. the only time when it doesn't reboot itself is when i surf net/stream videos and also i occasionally leave my PC on for 3-5 days and yea, it doesn't reboot itself either. so at the point when it reboots itself, package temps on the cpu is 60c (launching pubg). not sure what is wrong at this point.

 

no OC to any other parts other than a manual voltage on the cpu, rest of the spec as per sig

Win10 pro, version 1803

cpu - 1.25v stock clocks

 

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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Just now, amusedschrodinger said:

Are you using on board graphics or gpu?

my main 144hz monitor on my gpu, on-board for my secondary 60hz panel

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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you need more POWAH... literally

try underclocking it and seeing if it still happens, or maybe make sure you have plugged in all the power cables since i would say the most likely cause is just insufficient power to the cpu or gpu.

Sadness is the one true emotion, and happiness, well, that's just a lie, sadness is all many of us feel, and is all we need to feel, because having it any other way, would just be wrong, why be happy when you can just be miserable like myself. 

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install a new copy of the OS and see if that helps

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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1 minute ago, Jurrunio said:

install a new copy of the OS and see if that helps

it probably wouldnt be os since if it is a driver issue or something, that would affect things like using chrome and other browsers which use hardware accelleration, which would *lightly* use the gpu, meaning it wouldnt be a driver issue or an os issue, and if it was one of those, it would most likely cause a blue screen

Sadness is the one true emotion, and happiness, well, that's just a lie, sadness is all many of us feel, and is all we need to feel, because having it any other way, would just be wrong, why be happy when you can just be miserable like myself. 

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have you locked the voltage at 1.25 volts? have you locked the clockspeed aswell? otherwise me might have allready found your issue.

 

leave the motherboard to control the voltage if you arent overclocking. no need to touch it. 

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2 minutes ago, bindydad123 said:

week power supply or got thermal solution problem 

wouldnt be thermal since he said while launching a game before it dies, it peaks at 60c, which is in the bounds of perfectly fine, so power issues like i said earlier would have to be the cause

Sadness is the one true emotion, and happiness, well, that's just a lie, sadness is all many of us feel, and is all we need to feel, because having it any other way, would just be wrong, why be happy when you can just be miserable like myself. 

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3 minutes ago, GoldenLag said:

have you locked the voltage at 1.25 volts? have you locked the clockspeed aswell? otherwise me might have allready found your issue.

 

leave the motherboard to control the voltage if you arent overclocking. no need to touch it. 

i locked it at 1.25, if i just let it on auto, it's pretty insane how skylake works, it fluctuates the volts up to 1.4v which really isn't necessary  

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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1 minute ago, deeledee said:

i locked it at 1.25, if i just let it on auto, it's pretty insane how skylake works, it fluctuates the volts up to 1.4v which really isn't necessary  

that behavior is normal. and as far as the manufacturer is concerned it is neccesary to obtain the boost speeds. 1,4 volts all core continous voltage is something else than a high boost voltage.

 

i hope you have locked the multiplier and validated the overclock or the voltage is what is creating your issues.

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10 minutes ago, Shoe_Eater said:

it probably wouldnt be os since if it is a driver issue or something, that would affect things like using chrome and other browsers which use hardware accelleration, which would *lightly* use the gpu, meaning it wouldnt be a driver issue or an os issue, and if it was one of those, it would most likely cause a blue screen

new OS kills problem from all software entirely, much more time efficient.

 

4 minutes ago, deeledee said:

i locked it at 1.25, if i just let it on auto, it's pretty insane how skylake works, it fluctuates the volts up to 1.4v which really isn't necessary  

Try start prime95 and run small FFT test, if it crashes then that's not a stable voltage

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Just now, GoldenLag said:

that behavior is normal. and as far as the manufacturer is concerned it is neccesary to obtain the boost speeds. 1,4 volts all core continous voltage is something else than a high boost voltage.

 

i hope you have locked the multiplier and validated the overclock or the voltage is what is creating your issues.

i'll give it a shot and load defaults, i'm gonna disable my secondary display and launch a game and see how it is.

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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attached the graphs right after I load the defaults, i certainly feel uneasy with the stock volts though.

 

2ebhhyx.jpg

xbhkyv.jpg

 

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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1 minute ago, deeledee said:

attached the graphs right after I load the defaults, i certainly feel uneasy with the stock volts though.

Those temps are way too high for an AIO and at stock clocks. I'd start looking for why the temps are so high. Remove the cooler, replace thermal paste, make sure it's nice and tightly connected to the CPU.

 

To answer your reboot problem, yes, it's voltage. You need to disable turbo to maintain stability at 1.25 because boosting is unstable.

PC Specs - AMD Ryzen 5 5600X MSI B550M Mortar 16GB Crucial Ballistix DDR4-3600 @ CL15 - RX5700XT 660p 1TBGB & 256GB 600p Fractal Define Mini C CM V550 - Pop!_OS 20.04

 

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so i launched pubg at all stock bios, reboot me once again.

 

2 minutes ago, NelizMastr said:

Those temps are way too high for an AIO and at stock clocks. I'd start looking for why the temps are so high. Remove the cooler, replace thermal paste, make sure it's nice and tightly connected to the CPU.

 

To answer your reboot problem, yes, it's voltage. You need to disable turbo to maintain stability at 1.25 because boosting is unstable.

i'll re-do the cooler and thermal compound. at this point, i'm wondering if it's the P2 rated psu which is the main problem...

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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Just now, deeledee said:

so i launched pubg at all stock bios, reboot me once again.

 

i'll re-do the cooler and thermal compound. at this point, i'm wondering if it's the P2 rated psu which is the main problem...

Could be, but again, for a stock CPU, those temps are almost dangerous, so you'll need to fix both.

PC Specs - AMD Ryzen 5 5600X MSI B550M Mortar 16GB Crucial Ballistix DDR4-3600 @ CL15 - RX5700XT 660p 1TBGB & 256GB 600p Fractal Define Mini C CM V550 - Pop!_OS 20.04

 

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4 hours ago, NelizMastr said:

Could be, but again, for a stock CPU, those temps are almost dangerous, so you'll need to fix both.

re-seated cooler with new thermal compound, while doing that, all 4 thumbscrews were not tight fit, basically they were so loose which it doesn't take any effort to unscrew them, pretty sure the loose block was what causing all these for me, will run some games/benchmarks and see if i still get the reboot

 

21oalgw.jpg

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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@NelizMastr tried to launch pubg twice and it rebooted my PC again, so i ran benchmark instead

 

everything is in stock when i ran the benchmarks, i did prime95, aida64(10mins), no crashes on both though, below are the graph

only thing left is to re-install the game or windows entirely which i hope not to do so.

 

nv5ny9.jpg

6h495l.jpg

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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I doubt it's software. The GPU pulls a lot more power than the CPU, so that it survives a CPU stress test but not a GPU one says it all. Replace the PSU.

PC Specs - AMD Ryzen 5 5600X MSI B550M Mortar 16GB Crucial Ballistix DDR4-3600 @ CL15 - RX5700XT 660p 1TBGB & 256GB 600p Fractal Define Mini C CM V550 - Pop!_OS 20.04

 

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1 minute ago, NelizMastr said:

I doubt it's software. The GPU pulls a lot more power than the CPU, so that it survives a CPU stress test but not a GPU one says it all. Replace the PSU.

alright i'll buy one tomorrow and test, if it really is my psu, i would never imagine a platinum rated one would give me problems just after 3 years ?

Intel - Core i7-6700K / Corsair - H100i GTX / Asus - Maximus VIII Hero / Corsair - Dominator Platinum 16GB DDR4-3000 / Galax - GTX 980Ti HOF / EVGA - SuperNOVA 750 P2 / NZXT - H440

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Just now, deeledee said:

alright i'll buy one tomorrow and test, if it really is my psu, i would never imagine a platinum rated one would give me problems just after 3 years ?

Reminds me of my dad when he bought a Ford Escort in the 1980's, brand new off the lot. Engine lived for about 30 minutes to never start again. Moral of the story is, anything can break even if it's new or high quality. Bad luck and all.

PC Specs - AMD Ryzen 5 5600X MSI B550M Mortar 16GB Crucial Ballistix DDR4-3600 @ CL15 - RX5700XT 660p 1TBGB & 256GB 600p Fractal Define Mini C CM V550 - Pop!_OS 20.04

 

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