Low fps until restart (rx 580)

[Ravaella]

Hey guys!

I recently got a new PC with a Ryzen 7 2700 (the non-X one) and a RX 580. Overall, I'm quite happy with it, but lately I've been noticing something that is starting to bug me and I don't know how to fix it.

About half the times I boot my pc and start gaming, I notice that my FPS are abnormally low. For instance, playing WoW in a normal scenario I get like 90-ish stable fps, but when this problem happens, I get around 25-35.

Two thirds of the times this happens, I can just fix it by rebooting the system and then everything runs smoothly again, so I'm not suuper worried but still I find it annoying.

I did some googling and some people pointed at Windows' fast startup option, so I disabled it but it didn't fix the issue.

 

Thanks in advance!

[Nocte]

Have you installed Radeon drivers, chipset drivers, etc.?

[Terabyte_272]

Hear me out. Could it be a windows problem? 

[Ravaella]

3 minutes ago, Nocte said:

Have you installed Radeon drivers, chipset drivers, etc.?

Yes, I have. I'm running the 18.9.3 version of the Radeon drivers, I had this version initially, then updated to 18.12.1.1 and around that time I started noticing the issue (it could have been happening before, though), so I used DDU and reinstalled 18.9.3. Needless to say, it's still happening.

3 minutes ago, Terabyte_272 said:

Hear me out. Could it be a windows problem? 

I could try to reinstall windows, but I want to discard all other solutions first hehe.

[Nocte]

1 minute ago, Ravaella said:

Yes, I have. I'm running the 18.9.3 version of the Radeon drivers, I had this version initially, then updated to 18.12.1.1 and around that time I started noticing the issue (it could have been happening before, though), so I used DDU and reinstalled 18.9.3. Needless to say, it's still happening.

Well, if you have installed chipset drivers already I would almost rule out the CPU.

Can you take a screenshot of CPU and GPU usage during those FPS drops?

[Ravaella]

2 minutes ago, Nocte said:

Well, if you have installed chipset drivers already I would almost rule out the CPU.

Can you take a screenshot of CPU and GPU usage during those FPS drops?

I think I have installed the first one on the list here: https://www.amd.com/en/support/chipsets/amd-socket-am4/x470

I wasnt sure about the RAID ones, should I have installed them, too? 

I'm at work right now so I don't have access to my pc, but I'll upload the screens when I get home tonight.

Thank you so much!

[Nocte]

You said you have a X370 motherboard... Why did you install a X470 chipset

Sorry mixed with another topic I'm following.

No need for RAID unless you have a RAID setup.

[Peskanova]

1 or 2 sticks of RAM , can be single channel issues? 

[Ravaella]

3 minutes ago, Peskanova said:

1 or 2 sticks of RAM , can be single channel issues? 

2x8gb, these ones:

https://www.corsair.com/es/en/Memory-Size/Tested-Speed/vengeance-lpx-black/p/CMK16GX4M2B3000C15

 

[Ravaella]

9 hours ago, Nocte said:

Well, if you have installed chipset drivers already I would almost rule out the CPU.

Can you take a screenshot of CPU and GPU usage during those FPS drops?

https://imgur.com/a/J0cgrOH

Here you have cpu and gpu usage, plus a performance test summary of Assassins' Creed Odyssey which I found ridiculous...last time I had done it, I got like 45-50 avg fps.

 

Edit: I can't seem to be able to get back to the normal state, I rebooted 5 or 6 times now and I keep getting this bad performance.

Edit2: I DDU'd, reinstalled gpu drivers, rebooted and now it's running smoothly again, but this seems so random that I don't know if there's an actual relation with the reinstallation.

[Nocte]

23 hours ago, Ravaella said:

https://imgur.com/a/J0cgrOH

Here you have cpu and gpu usage, plus a performance test summary of Assassins' Creed Odyssey which I found ridiculous...last time I had done it, I got like 45-50 avg fps.

 

Edit: I can't seem to be able to get back to the normal state, I rebooted 5 or 6 times now and I keep getting this bad performance.

Edit2: I DDU'd, reinstalled gpu drivers, rebooted and now it's running smoothly again, but this seems so random that I don't know if there's an actual relation with the reinstallation.

Well hopefully the driver reinstall fixed it.

However, I would need to see a screenshot of the CPU usage with a software like HwInfo as task manager doesn't show per-core usage.

Also, what are you graphic settings in WoW? I play WoW too with my 580 and I get 20-25 fps only during big raid encounters.

[Ravaella]

Ok so I have a bit more info on what could be happening. Apparently, my gpu has its core/mem speeds locked at max 1300/300mhz when this problem occurs. A workaround that I found is using RadeonMod to "restart drivers", then the speeds go back to normal and so does the performance. I don't know what could be causing the drivers to sometimes not drive the gpu or wth. 

 

13 hours ago, Nocte said:

Well hopefully the driver reinstall fixed it.

However, I would need to see a screenshot of the CPU usage with a software like HwInfo as task manager doesn't show per-core usage.

Also, what are you graphic settings in WoW? I play WoW too with my 580 and I get 20-25 fps only during big raid encounters.

Oook, I'll do that when I get home. As for the settings, I use the max preset (10) with some options tuned down to 8 I think... I get 90ish fps stable in open areas, around 50 during fights and about the same in populated cities such as Boralus. Thanks again!

[Ravaella]

Btw I just spoke to the seller and they told me I can send the gpu and get a new one. I could also get a refund and get a rx vega 56 for around 150eur more (they have it on sale https://www.pccomponentes.com/sapphire-pulse-radeon-rx-vega-56-8gb-hbm2) but I don't know how much of a good idea that would be haha.

[Nocte]

1 hour ago, Ravaella said:

Btw I just spoke to the seller and they told me I can send the gpu and get a new one. I could also get a refund and get a rx vega 56 for around 150eur more (they have it on sale https://www.pccomponentes.com/sapphire-pulse-radeon-rx-vega-56-8gb-hbm2) but I don't know how much of a good idea that would be haha.

I would send it back and get: https://www.pccomponentes.com/sapphire-nitro-radeon-rx-590-8gb-gddr5-uefi

Nevermind, that would be 80 EUR more than your current card. Probably not the best deal.

 

If it's a driver issue then you could try using older drivers? I'm running my RX 580 without problems with drivers 18.10.12

[Ravaella]

57 minutes ago, Nocte said:

I would send it back and get: https://www.pccomponentes.com/sapphire-nitro-radeon-rx-590-8gb-gddr5-uefi

Nevermind, that would be 80 EUR more than your current card. Probably not the best deal.

 

If it's a driver issue then you could try using older drivers? I'm running my RX 580 without problems with drivers 18.10.12

I tried running 18.9.3 and 18.10.12 and the issue was present with both versions, I'll see if I can find an older version when I get home later. And yeah, the 590 doesn't seem like a big upgrade for the price difference, but maybe the Vega is? 

[Nocte]

On 12/13/2018 at 6:28 PM, Ravaella said:

I tried running 18.9.3 and 18.10.12 and the issue was present with both versions, I'll see if I can find an older version when I get home later. And yeah, the 590 doesn't seem like a big upgrade for the price difference, but maybe the Vega is? 

The Vega is yeah, but given that Navi might be out this summer I don't know if it's worth it (especially since we don't know how well navi will be).

It really depends on if you have the money to upgrade to a 56 and if you think it's worth it (+ the possible fix obviously).

 

I will leave a benchmark here so that you can make your own decision about it:

 

Although, keep in mind that if the problem is not the card, then the 56 won't fix it. Maybe it could be Windows... For as annoying as it is if you want to make sure the problem is hardware you would have to clean install Windows.