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Help PC peripherals won't turn on.

rpalmz46
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Hi,

I was gaming on my PC tonight and decided to install Asus gpu tweak 2 and then when I tried to turn my PC back on it got to the main menu but my keyboard and nothing else would work.

I have tried every USB port taking out the battery from my mobo, reseating the ram and nothing seems to work now I am just stuck at the image I posted. Please help sort of don't understand what could have happened.

Thanks for any replies in advance.

IMG_20200719_013648.jpg

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Did you use the USB ports on the front of your case? and do you have a laptop or even a ps4/xobx you could plug your mouse and keyboard into to double check that they still work?

CPU: Intel Core i9-10900K 3.7 GHz 10-Core Processor
CPU Cooler: ASUS ROG RYUO III 360 ARGB White Edition All-in-one AIO Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z490-E GAMING ATX LGA1200 Motherboard 
Memory: G.Skill Trident Z RGB 32 GB (4 x 8 GB) DDR4-3200 Memory Boosted to 4400MHz

Storage: 6 various HDDs and SSDs
Video Card: ASUS ROG Strix 3090
Case: Lian Li O11 Dynamic XL 
Power Supply: Asus ROG Thor 1000w
Operating System: Microsoft Windows 11 Pro
Monitor: Samsung Odyssey G9 OLED 49"
Keyboard: Logitech G915 
Mouse: Logitech G502 LIGHTSPEED
Headphones: Sennheiser RS 175

Mic: Blue Yeti

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5 minutes ago, MrSimplicity said:

Did you use the USB ports on the front of your case? and do you have a laptop or even a ps4/xobx you could plug your mouse and keyboard into to double check that they still work?

Just checked the mouse on my PS4 and it works and I did try my front usbs what the hell could have possibly happened in like 30 seconds that is causing this 

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When I plug a flash drive into the PC it turns red for a second and then goes off usually it's on all the time.

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Also when I hit the power button to turn it off it just hangs forever unless I hold it down.

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try resetting cmos

if it was useful give it a like :) btw if your into linux pay a visit here

 

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8 minutes ago, mahyar said:

try resetting cmos

My PC doesn't have a cmos jumper I have to take the battery out and I have already but am trying again 

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I am now getting the windows main login screen but no power to the USB devices as of yet still 

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take out battery unplug pc and hold power button for 15 sec

if it was useful give it a like :) btw if your into linux pay a visit here

 

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3 minutes ago, mahyar said:

take out battery unplug pc and hold power button for 15 sec

Yeah still not giving me power to my usbs 

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Just now, rpalmz46 said:

Yeah still not giving me power to my usbs 

wait is it a power issue? or usb controller

if it was useful give it a like :) btw if your into linux pay a visit here

 

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Just now, mahyar said:

wait is it a power issue? or usb controller

What do you mean like I just can't do anything with my usbs everything else in the PC powers on and I get to the main windows login screen

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Just now, rpalmz46 said:

What do you mean like I just can't do anything with my usbs everything else in the PC powers on and I get to the main windows login screen

do you have a ps2 keyboard or mice?

if it was useful give it a like :) btw if your into linux pay a visit here

 

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I don't think so I think I have an adapter that turns USB into one but it's not at my house right now? What do you think has happened?

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I suspect some driver thing went wrong otherwise why would it happen after I installed something that wanted me to restart my PC 

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it might be a usb controller problem 

if it was useful give it a like :) btw if your into linux pay a visit here

 

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2 minutes ago, mahyar said:

it might be a usb controller problem 

Hmm well this is all really annoying how this even happened in the first place fml won't be able to fix it tonight. Thanks for your tips and help 

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btw can you enter bios your use your keyboard before boot?

if it was useful give it a like :) btw if your into linux pay a visit here

 

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8 minutes ago, mahyar said:

btw can you inter bios your use your keyboard before boot?

No I can't nothing has power at all I tried 

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yup usb controller

if it was useful give it a like :) btw if your into linux pay a visit here

 

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Just now, mahyar said:

yup usb controller

What is the fix for that if that is the issue for sure and how can it just screw up simply turning off my pc

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Just now, rpalmz46 said:

What is the fix for that if that is the issue for sure and how can it just screw up simply turning off my pc

easy way is to buy a pci-e usb hub

hard way get your motherboard to after sales service

if it was useful give it a like :) btw if your into linux pay a visit here

 

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4 minutes ago, mahyar said:

easy way is to buy a pci-e usb hub

hard way get your motherboard to after sales service

Hmm well the USB hub seems to be relatively affordable so I probably will go with that tbh 

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before doing that test tou pc with ps2 keyboard

if it was useful give it a like :) btw if your into linux pay a visit here

 

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6 minutes ago, mahyar said:

easy way is to buy a pci-e usb hub

hard way get your motherboard to after sales service

Could you recommend one that would work for a desktop computer?

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