AMD 3700x - High Temps and always running at max clock speed

[Reynbow]

So, I'm becoming really concerned about my PC temps and I'm struggling to figure out what the cause could be.
First, here's the build:

• CPU - Ryzen 3700X

• MOBO - ASRock X570 Steel Legend

• RAM - Corsair Dominator Platinum RGB 16GB (2x8GB)

• GPU - Gigabyte GeForce RTX 2080 Ti Gaming OC 11GB

• PSU - Corsair HX850 Platinum 850W

• Fans - 6x Corsair LL120 RGB 120mm

• CPU Cooler - NZXT Kraken X72 360mm

• Case - Lian Li PC-011

After immediately turning on the PC, the temps will already sit at 58c-62c. GPU sits at 43c, which is less troubling I suppose. These are purely idle temps.
I wouldn't be so concerned about the CPU temps if that was actively doing something, in a game or whatever. But that's purely idle.

What I've done so far.

 

I've combed through the BIOS to try to find anything to assist. The first thing I did was a complete BIOS reset, all settings back to default. I've made sure the BIOS is up to date. (September 2019 is the version I have). I now have XMP on for my RAM and that seems to make no difference, on or off.
I've seen people suggest that there is a setting called "AMD Cool & Quiet" but that doesn't seem to exist in my BIOS.
I've seen suggestions for tinkering with "CState" but I can't find any "Enable" option for anything close to something called CState.
That's about the extent of what I've been able to check in the BIOS.

In the OS...

 

So something I've discovered to help is to edit my balanced profile and change the Processor power management states to cap at 99%
This technically helps, as you can see here. But that's just because it's telling the CPU to use 99% of 3.60GHz. Its base clock. If I change it back to 100% it goes back up to 4.2GHz ALWAYS.
When I have it at 99%, CPU-Z reports the voltage at 0.992V
When I change it back to 100% CPU-Z instantly reports the CPU going up to 1.440V and it never comes down, no matter what I do.

I've seen reports that some monitoring applications can cause the CPU to ramp up, but I'm using AMD Ryzen Master to check these temps and nothing else at all. No iCue, no HWINFO no nothing.

I've asked my friend about his machine and how his works because we both bought our machines at the same time with the EXACT same parts. Our PC's are identical. The only difference being he had the PC Shop build it for him whereas I built mine myself. He was happy to pay the extra couple hundred for that.

 

He reports that his PC runs very cool. 28c-32c at Idle. Mine has NEVER been that low. Even with the 99% cap. The only way I can get temps even slightly close to that is to cap it at 50%. 2.20GHz. Obviously not ideal.

His CPU is clocking down and voltage clocking down automatically when Idle, as it should be. So why is mine not? Why is mine CONSTANTLY at max speed and constantly shoving max voltage through the CPU when I don't have it capped to 99%.

 

I've been searching for weeks now trying to figure out what to do and getting nowhere. This is basically my last resort... I've also tried reddit, but nothing there has proven helpful unfortunately.

Please. If anyone has any ideas, I will do anything...

[Jurrunio]

is the chipset driver up to date?

 

may want to check out 1usmus' custom power plan

[Reynbow]

2 minutes ago, Jurrunio said:

is the chipset driver up to date?

 

may want to check out 1usmus' custom power plan

Yeah, so I have updated to the latest chipset drivers available and checked out 1usmus' power plans. Unfortunately none of those power plan options change anything at all.

Same behavior occurs. CPU always running at max speed with high temps. Causing the computer to sound like a jet engine at all times, and especially so when gaming.

[Jurrunio]

Maybe some background task is eating CPU power? Check Task Manager.

[Reynbow]

12 minutes ago, Jurrunio said:

Maybe some background task is eating CPU power? Check Task Manager.

Yeah, certainly nothing like that.

I wish it were that simple

[SavageNeo]

use ryzen master to manually set voltage to 1.38 and speed (Ghz) to what you want. very simple to use

[Reynbow]

1 minute ago, SavageNeo said:

use ryzen master to manually set voltage to 1.38 and speed (Ghz) to what you want. very simple to use

Right, that does work. But doesn't actually solve the issue.

Sure, I can lock the voltage to 1.38 and 4.2 or whatever, but then it's still ALWAYS running at max with high temps.

It will mean it will never clock down or volt down at idle.

And vice versa, it'll never clock up under load.

[SavageNeo]

you can set a voltage offset in bios

[Reynbow]

2 minutes ago, SavageNeo said:

you can set a voltage offset in bios

So if I were to set a voltage offset in the BIOS, what kind of number am I entering in that field?

[5x5]

Are you sure you're tracking the thermals with known good software. cPU-Z can't track Ryxen, it only records maximum values. Use Ryzen Master for thermals

[Reynbow]

54 minutes ago, 5x5 said:

Are you sure you're tracking the thermals with known good software. cPU-Z can't track Ryxen, it only records maximum values. Use Ryzen Master for thermals

Yep, I said that in OP. I'm using Ryzen Master to track the temps.

[5x5]

6 minutes ago, Reynbow said:

Yep, I said that in OP. I'm using Ryzen Master to track the temps.

Do you have any software or utility that is using the CPU? Also, did you reinstall the OS when upgrading? If not - start with that

[Reynbow]

3 hours ago, 5x5 said:

Do you have any software or utility that is using the CPU? Also, did you reinstall the OS when upgrading? If not - start with that

No, There is nothing using the CPU. Can't stress that part enough, there's absolutely nothing using it. Something configuration wise is causing this.

Purely idle.

The OS and build was all completely fresh. This OS is the first OS that has ever been on this hardware.

[5x5]

29 minutes ago, Reynbow said:

No, There is nothing using the CPU. Can't stress that part enough, there's absolutely nothing using it. Something configuration wise is causing this.

Purely idle.

The OS and build was all completely fresh. This OS is the first OS that has ever been on this hardware.

I assume all firmware and software is up to day. It's likely a BIOS toggle that says high performance or something and keeps the CPU alert all time for snappier performance. It's totally safe, just runs slightly warmer. Not a reason for concern overall if you don't have a loud fan or anything

[BlackManINC]

2 hours ago, Reynbow said:

No, There is nothing using the CPU. Can't stress that part enough, there's absolutely nothing using it. Something configuration wise is causing this.

Purely idle.

The OS and build was all completely fresh. This OS is the first OS that has ever been on this hardware.

So it seems like you are having trouble with your CPU not setting itself to an idle state when not under load. The free application below might help with that, I use it myself. It allows you to manually configure the CPU cores and force them into a low power, "park" state, hence the name of the program. 

 

Link: Park Control

 

 

[Reynbow]

7 hours ago, BlackManINC said:

So it seems like you are having trouble with your CPU not setting itself to an idle state when not under load. The free application below might help with that, I use it myself. It allows you to manually configure the CPU cores and force them into a low power, "park" state, hence the name of the program. 

 

Link: Park Control

 

 

Yeah, exactly the issue I'm having. I'll check out the program. Thanks.

 

EDIT: So I've got in installed and trying the settings, but the CPU is still just ignoring everything and maxing out voltage and clock speed.

[BlackManINC]

38 minutes ago, Reynbow said:

Yeah, exactly the issue I'm having. I'll check out the program. Thanks.

 

EDIT: So I've got in installed and trying the settings, but the CPU is still just ignoring everything and maxing out voltage and clock speed.

So its still clocking beyond 3.6 ghz? Are you sure you aren't just overclocking it? Ryzen Master might be the problem. 

[Reynbow]

10 minutes ago, BlackManINC said:

So its still clocking beyond 3.6 ghz? Are you sure you aren't just overclocking it? Ryzen Master might be the problem. 

It is clocking to 4.2GHz, yes. No matter what. (outside of setting the max performance to 99%, then it clocks down to 3.49GHz)

Ryzen Master is showing the same information as Task Manager is.

I have nothing set in Ryzen Master. Purely just using it to monitor stats.

[davyjones]

Has this issue been resolved?
I am experiencing the same problems and am having trouble finding a fix...