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Jimsterr

Installed a GPU and now ethernet connection wont work.

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Posted · Original PosterOP

I installed a GTX 980 Ti today and after turning on the PC, I was only able to use my wifi. I've tried installing the Intel Gigabit Ethernet drivers from my motherboard support and through Intel's website and they both do not work. I will link the picture of the error that I get. 

 

I've also checked my Network Adapters through device manager and only seem to have drivers from my wifi card. I also do not have any "other devices" that are listed through device managers that could be the ethernet drivers. I figured that I could have maybe not uninstalled my previous gpu drivers successfully and it somehow interfered and caused this mess so I decided to wipe all my files on my SSD and I still can't seem to connect through ethernet.

 

Specs

Mobo: Asus Maximus Hero Vii 

Cpu: i7 4770K

Gpu: Gtx 980 Ti

Ram: 8 gb

PSU: Corsair 760W

SSD: Evo 860

network error.PNG

 

Edit* After wiping my SSD and installing new drivers I ran into a problem downloading the chipset drivers. I will post a picture of the error but upon doing that I decided to just use the motherboard cd and install it from there and it did seem to work and shows me that my chipset is updated. At this point I'm just completely confused and have no idea how could this happen as I've always had my ethernet working with my gtx 1050 ti but upon switching to a gtx 980 ti today it somehow got completely rid of my Intel Ethernet drivers.

network error 2.PNG

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2 minutes ago, Jimsterr said:

 

I've also checked my Network Adapters through device manager and only seem to have drivers from my wifi card. I also do not have any "other devices" that are listed through device managers that could be the ethernet drivers. I figured that I could have maybe not uninstalled my previous gpu drivers successfully and it somehow interfered and caused this mess so I decided to wipe all my files on my SSD and I still can't seem to connect through ethernet.

Make a bootable Linux USB-stick (download latest Ubuntu, use Rufus to make a USB-stick out of it) and check if ethernet works there. If it does, you know it's a Windows-issue. If it doesn't, you've likely somehow managed to damage your motherboard.


Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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Unplug and replug the Ethernet cable.

It happened to me one time.


CPU:i7 9700k 4.9Ghz All Cores Mobo: MSI MPG Z390 Gaming Edge AC, RAM:Corsair Vengeance LPX 16GB 3200MHz DDR4 OC 3500Mhz GPU:MSI RTX 2070 ARMOR 8GB OC Storage:Samsung SSD 970 EVO NVMe M.2 250GB, 2x SSD ADATA PRO SP900 256GB, SSD mushkin chronos 120GB, HDD WD CB 2TB, HDD GREEN 2TB PSU:Corsair CS 650 M Gold Display(s): 1st: LG 27UK600-W, 4K, IPS, HDR10, 10bit(8bit + A-FRC). 2nd: Samsung P2470HD 3rd: Samsung SyncMaster 24", Cooling:Fazn CPU Cooler Aero 120T Push/pull Keyboard: Corsair K95 Platinum RGB mx Rapidfire Mouse:Razer Naga Mouse 2014 Headset: Razer Kraken 7.1 Chroma Sound: Logitech X-540 5.1 Surround Sound Speaker Case: Modded Case Inverted, 5 intake 120mm, one exhaust 120mm.

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Posted · Original PosterOP
6 minutes ago, Constantin said:

Unplug and replug the Ethernet cable.

It happened to me one time.

Yeah I've tried that multiple times. I still get the yellow light that turns on when plugged in.

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When this happened to me i had to install another file/driver before installing the LAN driver, but i do not remember witch one..... :(


CPU:i7 9700k 4.9Ghz All Cores Mobo: MSI MPG Z390 Gaming Edge AC, RAM:Corsair Vengeance LPX 16GB 3200MHz DDR4 OC 3500Mhz GPU:MSI RTX 2070 ARMOR 8GB OC Storage:Samsung SSD 970 EVO NVMe M.2 250GB, 2x SSD ADATA PRO SP900 256GB, SSD mushkin chronos 120GB, HDD WD CB 2TB, HDD GREEN 2TB PSU:Corsair CS 650 M Gold Display(s): 1st: LG 27UK600-W, 4K, IPS, HDR10, 10bit(8bit + A-FRC). 2nd: Samsung P2470HD 3rd: Samsung SyncMaster 24", Cooling:Fazn CPU Cooler Aero 120T Push/pull Keyboard: Corsair K95 Platinum RGB mx Rapidfire Mouse:Razer Naga Mouse 2014 Headset: Razer Kraken 7.1 Chroma Sound: Logitech X-540 5.1 Surround Sound Speaker Case: Modded Case Inverted, 5 intake 120mm, one exhaust 120mm.

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