Ryzen 2200G Netflix 4K video playback

[samuel]

Quick question: is anyone able to view Netlix in 4K res on a ryzen apu? The internet sais that it should work but it does not.

[Skiiwee29]

1 minute ago, samuel said:

Quick question: is anyone able to view Netlix in 4K res on a ryzen apu? The internet sais that it should work but it does not.

what browser are you using? The only browser officially supported for 4k Netflix is Microsoft Edge or the Netflix App from the windows store. 

 

https://help.netflix.com/en/node/13444

[Turtle Rig]

Nice rig man.  When you say doesn't work what do you exactly mean?  What happens when you attempt to view in UHD ?  It gives a error ? or crash ?  Please more detail.  Thanks

 

14 minutes ago, Skiiwee29 said:

what browser are you using? The only browser officially supported for 4k Netflix is Microsoft Edge or the Netflix App from the windows store. 

https://help.netflix.com/en/node/13444

I have chrome and firefox and Edge and all 3 show 4k videos on netflix just fine.  Something fishy is going on... hmmmm , sighs

[Skiiwee29]

Just now, Turtle Rig said:

I have chrome and firefox and Edge and all 3 show 4k videos on netflix just fine.  Something fishy is going on... hmmmm , sighs

Maybe, just going by their official information publication. 

[samuel]

3 minutes ago, Skiiwee29 said:

what browser are you using? The only browser officially supported for 4k Netflix is Microsoft Edge or the Netflix App from the windows store. 

 

https://help.netflix.com/en/node/13444

I have upgraded to uhd plan and I"m using the win10 Netflix app. There is only hd res available... 

[Skiiwee29]

Just now, samuel said:

I have upgraded to uhd plan and I"m using the win10 Netflix app. There is only hd res available... 

try logging out and then back in?

[samuel]

10 minutes ago, Turtle Rig said:

Nice rig man.  When you say doesn't work what do you exactly mean?  What happens when you attempt to view in UHD ?  It gives a error ? or crash ?  Please more detail.  Thanks

Thanks, I've upgraded from a piledriver buid mostly because of power efficiency difference. I really did try everything to make 4k playback possible. There is simply no options enywhere except on buid in tv app wich sucks btw.

It's most likely a drm problem as atmos sound is available....and this sound option is only available on uhd plan.

[Turtle Rig]

This just doesn't make sense to me, why you have to go through this bs issue.  Netflix is made in a way where all sorts of computers will play it fine,  Windows XP , WIndows 7 and later versions of windows, and different hardware and software but Netflix is solid and works on everything laptop, tablet etc.

 

I almost want to say your video card has a netflix bug LOL,,,,,, Very trippy situation your in.  Have you tried a different monitor ?  Also what cable you using to connect ?

[samuel]

1 minute ago, Turtle Rig said:

This just doesn't make sense to me, why you have to go through this bs issue.  Netflix is made in a way where all sorts of computers will play it fine,  Windows XP , WIndows 7 and later versions of windows, and different hardware and software but Netflix is solid and works on everything laptop, tablet etc.

 

I almost want to say your video card has a netflix bug LOL,,,,,, Very trippy situation your in.  Have you tried a different monitor ?  Also what cable you using to connect ?

Yup. It plays fine on my pocophone too. Except not even HD is available. DRM shit.

I have:

Working 4K 60Hz on HDMI 2.0 motherboard connector.

Ryzen 2200G APU, no other video card. 

Latest drivers.

Does 4k playback on netflix works or not for other ryzen apu users? It may or may not be a HDCP issue on my part, this is what I want to find out,

[nick name]

Is it a fresh Windows 10 install?  If it is you might need this:

 

https://www.microsoft.com/en-us/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq?irgwc=1&OCID=AID681541_aff_7593_159229&tduid=(ir_3bA3nzzWy1yTUMOyhMw0kQB9UkjQj1VJIVZtUQ0)(7593)(159229)()(UUwpUdUnU56397YYwYg)&irclickid=3bA3nzzWy1yTUMOyhMw0kQB9UkjQj1VJIVZtUQ0&activetab=pivot%3aoverviewtab

[samuel]

23 minutes ago, nick name said:

Is it a fresh Windows 10 install?  If it is you might need this:

 

https://www.microsoft.com/en-us/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq?irgwc=1&OCID=AID681541_aff_7593_159229&tduid=(ir_3bA3nzzWy1yTUMOyhMw0kQB9UkjQj1VJIVZtUQ0)(7593)(159229)()(UUwpUdUnU56397YYwYg)&irclickid=3bA3nzzWy1yTUMOyhMw0kQB9UkjQj1VJIVZtUQ0&activetab=pivot%3aoverviewtab

Thanks, still not working after installing this app. 

[Turtle Rig]

I have a strange feeling if you use a DP cable rather then the HDMI can possibly fix your issue, especially the fact your on 4k res and what not.  Try it let us know....Go to Fry's or Best Buy if you want it now,, or order it online and lets see what happens.  4k should really not use HDMI cable even though its 2.0 ... Try the DP and lets see what happens.. good luck