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1 front USB 3.0 port does not work on my case

Konn
By Konn
in Power Supplies
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Posted

Recently built a system with the Thermaltake Chaser A31 and the MSI Z87-G45 Gaming Motherboard but one of the front USB connectors of the case is not working properly.

 

If I were to connect my mouse to it, the mouse lights up but does not work. If I connect it to the second port, the mouse works correctly. 

 

The 2 usb ports are connected into one cable which connects to the motherboard header.

Good Morning...

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Posted

Check that on the motherboard all the pins are intact and would be making contact.

<p>Mobo - Asus P9X79 LE ----------- CPU - I7 4930K @ 4.4GHz ------ COOLER - Custom Loop ---------- GPU - R9 290X Crossfire ---------- Ram - 8GB Corsair Vengence Pro @ 1866 --- SSD - Samsung 840 Pro 128GB ------ PSU - Corsair AX 860i ----- Case - Corsair 900D

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I believe it could be a problem with the header, but before you return or RMA it, do the above procedure and make sure it makes contact. If it still doesn't work, try to return it to the store, or try can call up MSI to RMA it.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

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