Windows repair loop?

[The Last MeMe]

Earlier today my friend calls me saying that his computer will not power on, literally nothing no fan spin etc... He says he's tried a different outlet, reconnecting everything in the case, and even a different power supply cable. So I head over with a few ideas. First thing I do is jump the power supply, works fine. Next I try shorting the power button connectors on the board to see if the powe button is broken. Nothing. I try a few more times and a few more things... Nothing. Finally I remove the CMOS battery and replace it and still nothing so I suggest we trying buying a new one so we do, nothing.

Finally I state I believe the board is somehow dead (board is only a year old) no idea how he hadn't had the case open for weeks so it couldn't have been ESD (although he does have the comp sitting on carpet) and there were no black mRks on the board. We go and pick up a new board and he gets ready to pull everything apart and etc... And I leave for work

Later he texts me at work an says the computer is in a continues startup repair loop. I tell him to go into the bios and make sure that it is detecting everything correctly and to make sure his only HDD is the default boot device. So he tried and then sends me a picture of what happens when he clicks the bios button and it says something like "no image file detected" and "configure" "reload" both of which do nothing. So now I literally hve no idea what to do I suggested wiping the HDD completely and reinstalling windows but I hve no idea if that will actually work or what really happened. Any suggestions would be great thanks in advance

[HouseOfGaming]

Umm... Did you turn it off and back on. Oh wait

[Jerakl]

I've had this problem before. If I remember correctly just boot it up in safe mode?

Tell him to try that and get back to you.

[The Last MeMe]

I've had this problem before. If I remember correctly just boot it up in safe mode?

Tell him to try that and get back to you.

Alright thanks for the post

[Jerakl]

Alright thanks for the post

You're welcome, I had this problem a couple times. The first time I had to wait until my residential tech support (my uncle) who is a very busy engineer had time to help me. Believe me, I know the pain of this. It sucks.

[The Last MeMe]

Anybody else?

[ross06187]

Anybody else?

 

you need to bread board it.  What are the full specks.  if the board has a dual bios switch this wold be a good time to try the other bios.

 

Just cpu psu and 1 ram stick

[The Last MeMe]

you need to bread board it. What are the full specks. if the board has a dual bios switch this wold be a good time to try the other bios.

Just cpu psu and 1 ram stick

Same as mine with the exception of an

Only a 1tb HDD

R9 290 gpu (msi)

Asrock 990fx fatality board (new one)

16gb ram

[ross06187]

Same as mine with the exception of an

Only a 1tb HDD

R9 290 gpu (msi)

Asrock 990fx fatality board (new one)

16gb ram

 

 

ok from

 

ftp://europe.asrock.com/manual/990FX%20Extreme4.pdf

 

page 10- do a SRock Instant Flash is a BIOS fash utility embedded in Flash ROM.

 

also what are the status codes.  does it boot loop with no hard dive, is it the os accusing the issue.

[The Last MeMe]

ok from

ftp://europe.asrock.com/manual/990FX%20Extreme4.pdf

page 10- do a SRock Instant Flash is a BIOS fash utility embedded in Flash ROM.

also what are the status codes. does it boot loop with no hard dive, is it the os accusing the issue.

Haven't seen myself yet he is going to bring it over to my house tonight and I gonna work on it. Unfortunately he isn't that great with computers and I have a feeling he ha just plugge something in wrong..