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Crosshair Hero VII not detecting the RGB function on my memory.

LinusOnLine
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So I have been trying to get my HyperX Predator RGB memories to work with aura sync on my Crosshair Hero VII for a few days now. Tried all the recommended solutions on the ofiicial Aura Sync threads on Asus ROG boards and it will simply not find them. Running the DOCP profile for the memories. Latest BIOS version. Tried different versions of Aura Sync and their nifty little Aura Sync cleaner app and nothing seems to help. Was hoping someone else might have had these problems and found a solution to it.

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7 minutes ago, LinusOnLine said:

So I have been trying to get my HyperX Predator RGB memories to work with aura sync on my Crosshair Hero VII for a few days now. Tried all the recommended solutions on the ofiicial Aura Sync threads on Asus ROG boards and it will simply not find them. Running the DOCP profile for the memories. Latest BIOS version. Tried different versions of Aura Sync and their nifty little Aura Sync cleaner app and nothing seems to help. Was hoping someone else might have had these problems and found a solution to it.

 

Did you enable 'SPD Write' in the BIOS?

Some ASUS motherboards (along with AsRock and MSi boards?) need you to enable this setting in the BIOS before you can control the RGB lighting.

 

G.Skill, for one, mentions this on their website:

Quote

On some Z370 and ASUS X99 motherboards, enabling "SPD Write" in BIOS is required: PDF Guide



1. Enter BIOS. (Press the “DELETE” key while the system is booting to enter BIOS.)

2. Check and make sure you are in the “Advanced Mode”. a. If you are in the “EZ Mode”, press the “F7” key to switch to the “Advanced Mode” menu.

3. Navigate to the “Ai Tweaker” tab.

4. Scroll down to find “DRAM Timing Control” and press “Enter”.

5. Scroll all the way down to the bottom inside the “DRAM Timing Control” menu, and you will see a “DRAM SPD Write” option.

6. Press “Enter” or “Page Up/Down” to select “Enable”.

7. Press “F10” key to save and exit the BIOS. 8. After rebooting into the Windows OS, the Trident Z RGB software should be able to detect the memory modules and allow you to set lighting effects.

 

Oh, found this on the ASUS ROG forums too...

https://rog.asus.com/forum/showthread.php?103773-Asus-AuraSync-doesn-t-sync-with-HyperX-Predator-RGB-DDR4

 

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz
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  • Sapphire NITRO+ RX 6800 XT S.E + EKwb Quantum Vector Full Cover Waterblock
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  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel Z97 Rig (Decomissioned)

  • Intel i5-4690K @ 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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9 minutes ago, LinusOnLine said:

No I did not since I can not find that setting in my BIOS at all :)

 

I don't have an ASUS Crosshair VII Hero on-hand...you'll have to dig around the BIOS yourself.

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz
  • Gigabyte Z390 Aorus Master
  • Sapphire NITRO+ RX 6800 XT S.E + EKwb Quantum Vector Full Cover Waterblock
  • 32GB G.Skill TridentZ DDR4-3000 CL14 @ DDR-3400 custom CL15 timings
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO +  500GB Samsung 980 + 1TB WD SN750
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL
  • Ekwb Custom loop + 2x EKwb Quantum Surface P360M Radiators
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

AMD Ryzen Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel Z97 Rig (Decomissioned)

  • Intel i5-4690K @ 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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I have and it does not exist. I can find it on your motherboard but there is no info on it on mine for some reason.

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2 minutes ago, LinusOnLine said:

I have and it does not exist. I can find it on your motherboard but there is no info on it on mine for some reason.

It doesn't exist on every board, only on certain Z370 and X99 motherboards.

For example X299 Asus boards don't have that option.

Current Network Layout:

Current Build Log/PC:

Prior Build Log/PC:

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1 minute ago, Lurick said:

It doesn't exist on every board, only on certain Z370 and X99 motherboards.

For example X299 Asus boards don't have that option.

I was suspecting this. Been all over the BIOS and nothing. 

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  • 2 weeks later...
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Update!

Just wanted to say that the new version of Aura Sync that came out today fixed this. All working now :)

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