Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

PC Crashing Harder than the Titanic

littleCERBERUS
 Share

Alright ladies and gentlemen. I'm stumped. My computer keeps crashing (instant turn off, as if I had pulled the plug) and starting itself back up again two seconds later. However, it's mostly random! I've only noticed 3 programs that crash it consistently, but of those three, only one is a replicate-able crash.

 

Photoshop CC 2018 (newest version) crashes it, but only once in a while. Yesterday I used it for hours with no issues, but it's crashed 10 seconds in before.

Path of Exile (also up to date) crashes it, but VERY randomly. Sometimes I can play for 4 hours, sometimes I can play for 4 minutes. No telling.

Assassin's Creed: Odyssey crashes it, and this is the only consistent one. The opening cutscene of this game crashes my computer within about 15 seconds or so. I've never made it more than 3 lines of dialogue into that cutscene (6+ attempts with different settings and such).

 

Other games/programs have crashed it before too, but it's totally random. For instance, I've played probably 20 hours of Assassin's Creed: Origins in the past 3 days (yesterday being exceptionally long), and never had that game crash my computer. I don't think it's a temperature issue, because, like I said, I played Origins for probably 8 hour straight yesterday, and never had a single problem.

 

OS - Windows 10 Pro version 10.0.17134

Motherboard - Gigabyte Z97X-SOC

Processor - Intel Core i7-4790K

CPU Cooler - Corsair H100i (original, not v2)

RAM - 16 GB (2x 8GB sticks) G. Skill Ares DDR3 (don't remember and can't seem to figure out the MHz, sorry)

GPU - EVGA GeForce GTX 1080TI FTW3 (until 2 months ago, I had a Gigabyte GTX980, and was still having these issues back then)

PSU - EVGA 1000 G 80+ Gold

Hard Drives - (not sure of most of the details unless you can tell me where to find them) 1x 120GB (or 128GB?) Samsung SSD, 1x 1TB 3.5 drive, 1x 2TB 3.5 drive, 1x 3TB 3.5 drive (which I admittedly removed from its enclosure and hooked up internally, because it used to be a USB external drive).

Case - Corsair Graphite 760T Full Tower

SMBIOS Version 2.7 (is this that BIOS version thing that was asked for? I know NOTHING about BIOS)

 

I also have NOT overclocked anything, and all of my drivers are up to date (I believe), but this has happened across MULTIPLE MULTIPLE driver versions, so I'm pretty sure that's not the issue. This has been happening for quite some time (6+ months) now.

 

Please Help.

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, knightslugger said:

over current protection?

Please excuse my noobishness, but I'm not sure what you mean. If you explain, I'd be happy to answer!

Link to comment
Share on other sites

Link to post
Share on other sites

Yep, over current protection.  Had that issue with my EVGA 650 P2, due to GPU draw spikes.  RMA the PSU.

Emma : i9 9900K 5.1Ghz - Gigabyte AORUS 1080Ti - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200Mhz - 750 EVO 512GB + 2x 860 EVO 1TB (RAID 0) - EVGA SuperNova 650 P2 - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Corsair Virtuoso SE - Logitech G910, G502 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 - Gigabyte B450M-DS3H - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Samsung 27" + Dell 24" 

 

Raven:  Intel i3 10100F - ASRock H410M-HDV - G. Skill Ripjaws V 16GB 2666Mhz - MSI 1050Ti 4GB - Inland 256GB SSD + Toshiba 2TB HDD - TP-Link AC600 USB Wifi - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Spectre 24" 

 

Other Tech:

- Ubiquiti Amplifi HD mesh wifi

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

 

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, knightslugger said:

over current protection?

He has a 1000 watt PSU, I doubt he's exceeding it.

 

Just now, littleCERBERUS said:

Please excuse my noobishness, but I'm not sure what you mean. If you explain, I'd be happy to answer!

Your PC may be pulling more power than your PSU can handle. Have you tried another PSU? Have you tried another OS?

import shittyTechAdvice as RollTime

 

Link to comment
Share on other sites

Link to post
Share on other sites

OH. it wasn't a question, it was a PROBLEM. So my PSU is bad, huh? Well that stinks.

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, jstudrawa said:

Yep, over current protection.  Had that issue with my EVGA 650 P2, due to GPU draw spikes.  RMA the PSU.

With a 1000 watt PSU? 

import shittyTechAdvice as RollTime

 

Link to comment
Share on other sites

Link to post
Share on other sites

Just now, RollTime said:

He has a 1000 watt PSU, I doubt he's exceeding it.

 

Your PC may be pulling more power than your PSU can handle. Have you tried another PSU? Have you tried another OS?

I haven't tried another PSU (don't have a spare), and haven't tried another OS (same reason).

Link to comment
Share on other sites

Link to post
Share on other sites

Just now, littleCERBERUS said:

I haven't tried another PSU (don't have a spare), and haven't tried another OS (same reason).

Try Linux. And maybe you know someone who can lend you one?

import shittyTechAdvice as RollTime

 

Link to comment
Share on other sites

Link to post
Share on other sites

8 minutes ago, RollTime said:

Try Linux. And maybe you know someone who can lend you one?

I really don't. And even if I did, I wouldn't know how to install/use it, and then wipe it and get Windows back on it (because I really need Windows).

Link to comment
Share on other sites

Link to post
Share on other sites

Have you done a memory test? The random nature makes me feel like memtest could help you verify what's wrong

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 10 and Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - dark mode Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus thread, PSU misconceptions, protections explainedgroup reg is bad

Link to comment
Share on other sites

Link to post
Share on other sites

3 minutes ago, fasauceome said:

Have you done a memory test? The random nature makes me feel like memtest could help you verify what's wrong

I have not. How would I go about doing this?

Link to comment
Share on other sites

Link to post
Share on other sites

8 minutes ago, littleCERBERUS said:

I have not. How would I go about doing this?

Memtest can be downloaded online, and so can Aida64 which has a memory stress test.

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 10 and Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - dark mode Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus thread, PSU misconceptions, protections explainedgroup reg is bad

Link to comment
Share on other sites

Link to post
Share on other sites

38 minutes ago, fasauceome said:

Have you done a memory test? The random nature makes me feel like memtest could help you verify what's wrong

Ok. Downloaded Aida64. Ran the System stability test (default has Stress CPU, FPU, cache, and system memory all selected). Literally the MOMENT I clicked "Start", the system died. Once it booted back up, I ran Aida64 System Stability Test AGAIN, but this time ONLY checked "Stress system memory". It ran fine for 15 minutes. No issues. I'm about to "one-at-a-time" the CPU, FPU, and cache (in that order) to see if I can replicate the insta-crash. If I can replicate the insta-crash, I think I'll have a better idea what's wrong. About to try CPU. brb.

Link to comment
Share on other sites

Link to post
Share on other sites

1 hour ago, RollTime said:

With a 1000 watt PSU? 

It's not the wattage amount, it's making sure the draw is in all the specs for the protection.  Could be a tiny voltage issue, who knows.

 

Talking with EVGA, the most likely culprit is the GPU since it's draws can fluctuate so much.  But anything can really be an issue, just depends if it's out of parameter ever..

 

Another issue with the EVGA units I looked up was that Eco mode wasn't able to come up fast enough at times resulting in heat buildup that damage units over time.  There's a few forum posts about it but nothing concrete.

 

http://www.tomshardware.com/answers/id-3025162/evga-850w-eco-mode-causing-crash.html#r19739619

Emma : i9 9900K 5.1Ghz - Gigabyte AORUS 1080Ti - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200Mhz - 750 EVO 512GB + 2x 860 EVO 1TB (RAID 0) - EVGA SuperNova 650 P2 - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Corsair Virtuoso SE - Logitech G910, G502 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 - Gigabyte B450M-DS3H - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Samsung 27" + Dell 24" 

 

Raven:  Intel i3 10100F - ASRock H410M-HDV - G. Skill Ripjaws V 16GB 2666Mhz - MSI 1050Ti 4GB - Inland 256GB SSD + Toshiba 2TB HDD - TP-Link AC600 USB Wifi - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Spectre 24" 

 

Other Tech:

- Ubiquiti Amplifi HD mesh wifi

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

 

Link to comment
Share on other sites

Link to post
Share on other sites

Ok. Just ran the CPU stress test for 15 minutes, again, no crash. Guess I'll try FPU now.

Link to comment
Share on other sites

Link to post
Share on other sites

8 minutes ago, jstudrawa said:

It's not the wattage amount, it's making sure the draw is in all the specs for the protection.  Could be a tiny voltage issue, who knows.

 

Talking with EVGA, the most likely culprit is the GPU since it's draws can fluctuate so much.  But anything can really be an issue, just depends if it's out of parameter ever..

 

Another issue with the EVGA units I looked up was that Eco mode wasn't able to come up fast enough at times resulting in heat buildup that damage units over time.  There's a few forum posts about it but nothing concrete.

 

http://www.tomshardware.com/answers/id-3025162/evga-850w-eco-mode-causing-crash.html#r19739619

So wait....is it the PSU or the GPU? It sounds like you are implicating the PSU, but then you said that EVGA blames the GPU? Just looking for clarification.

Link to comment
Share on other sites

Link to post
Share on other sites

2 minutes ago, littleCERBERUS said:

So wait....is it the PSU or the GPU? It sounds like you are implicating the PSU, but then you said that EVGA blames the GPU? Just looking for clarification.

PSU trips protection, but was infact damaged.  Per EVGA.  

 

They said it was the GPU doing it.  In my experience with EVGA, I no longer take what they say as gospel or even truth.  

 

I got another new RETAIL psu from EVGA (retail is important, since it means they didn't send some piece of shit no-fixed refurb) and I've been fine for 6 months now.  

 

Edit:  If you want, to be safe, RMA your 1080Ti as well.  They'll test it.  Hopefully.  It's EVGA too :(  For my point, here are the NUMEROUS psus they sent me that did not work, they even admitted that 2 of them didn't work when they tested them after I sent them back, pissed.

EVGA.PNG

Emma : i9 9900K 5.1Ghz - Gigabyte AORUS 1080Ti - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200Mhz - 750 EVO 512GB + 2x 860 EVO 1TB (RAID 0) - EVGA SuperNova 650 P2 - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - AOC AGON 35" 3440x1440 100Hz - Mackie CR5BT - Corsair Virtuoso SE - Logitech G910, G502 - Cooler Master Universal Graphics Card Holder

 

Plex : Ryzen 5 1600 - Gigabyte B450M-DS3H - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - 840 EVO 256GB + Toshiba P300 3TB - TP-Link AC1900 PCIe Wifi - Cooler Master MasterWatt Lite 500 - Antec Nine Hundred - Samsung 27" + Dell 24" 

 

Raven:  Intel i3 10100F - ASRock H410M-HDV - G. Skill Ripjaws V 16GB 2666Mhz - MSI 1050Ti 4GB - Inland 256GB SSD + Toshiba 2TB HDD - TP-Link AC600 USB Wifi - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Spectre 24" 

 

Other Tech:

- Ubiquiti Amplifi HD mesh wifi

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM, 512GB NVMe SSD, 1050Ti, 4K touchscreen

MSI GF62 - i7 7700HQ, 16GB 2400 MHz RAM, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

 

Link to comment
Share on other sites

Link to post
Share on other sites

OK! RESULTS!

 

Aida64 "Stress FPU" test resulted in ANOTHER INSTANT CRASH. So this seems to be the culprit. So my next question:

 

What's "FPU" and how do I fix it? lol.

Link to comment
Share on other sites

Link to post
Share on other sites

14 minutes ago, littleCERBERUS said:

OK! RESULTS!

 

Aida64 "Stress FPU" test resulted in ANOTHER INSTANT CRASH. So this seems to be the culprit. So my next question:

 

What's "FPU" and how do I fix it? lol.

FPU is floating point unit, it's part of your CPU. it may indicate that your CPU is damaged if the FPU can't handle a stress test.

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 10 and Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - dark mode Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus thread, PSU misconceptions, protections explainedgroup reg is bad

Link to comment
Share on other sites

Link to post
Share on other sites

11 minutes ago, fasauceome said:

FPU is floating point unit, it's part of your CPU. it may indicate that your CPU is damaged if the FPU can't handle a stress test.

Even though the CPU stress test ran fine?

 

Also (just my need to understand things), if this...FPU thing....is the problem, why would that trigger only seemingly randomly during these other programs (and fairly consistently during AC: Odyssey)?

 

Also, is there any way to be SURE this is the issue? buying a new CPU isn't exactly a cheap fix. ?

Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, littleCERBERUS said:

Even though the CPU stress test ran fine?

 

Also (just my need to understand things), if this...FPU thing....is the problem, why would that trigger only seemingly randomly during these other programs (and fairly consistently during AC: Odyssey)?

 

Also, is there any way to be SURE this is the issue? buying a new CPU isn't exactly a cheap fix. ?

You can continue to do extensive testing with software, or you can try your hand with different hardware like a new ram kit or motherboard, lot cheaper than a motherboard.

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 10 and Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - dark mode Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus thread, PSU misconceptions, protections explainedgroup reg is bad

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


×