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iMac Pro's Mounting Kit Screws Appear to Break Easily When Unfastened

Kameegaming
By Kameegaming
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The article:
https://www.macrumors.com/2018/05/28/snazzy-labs-imac-pro-vesa-adapter-broke/

It's based on this video by Snazzy Labs:


TL;DR: "Nelson installed the adapter without issue, but ran into difficulties when he went to remove it a few months later:" "When I was backing out one of the five screws, which was not overtightened by the way, the screw head just broke clean off from the screw body, and it left the screw stuck inside of the screw hole threads. The end result… I couldn’t remove the VESA adapter… ever."

Highlights:

  • The VESA mount for the iMac pro is an additional 80 Dollar purchase
  • Apple refused/wasn't able to provide repair because the VESA mount is supplied by an OEM partner, despite the Apple packaging, branding and documentation
  • Asked for contact of the OEM, but was refused
  • Managed to get VESA adapter off and put back original stand, then tried to put back VESA mount a month later and screw broke while tightening it
  • provided screws are cheap Zinc screws
  • Phone representative said, he should take imac pro to an apple store to the genius because the phone representative didn't have the training or even access to the documentation
  • Repair took two weeks
  • Geniuses didn't know how to repair or that this model of the iMac pro had VESA support and only the Head Genius could fix it
  • They also managed to scratch and warp the original stand:image.png.272e19f9a66329c757fb55cb855d515f.png

Seems like another case of Apple not caring about their customers, let alone pro customers.

i7-8700K @ 5.0 GHz 1.37v, EVGA GTX 1080 FTW Hybrid, Asus z370-A Prime

G.Skill Trident Z RGB 2x8GB 3200MHz CL16, Samsung 960 Evo 256GB, Samsung 850Pro 1TB, WD 3TB HDD

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Posted

Its apple everything breaks easily 

My Personal Computer

 

CPU: AMD - Ryzen 5 1600 3.2GHz (OC 3.8) 6-Core Processor

Cpu cooler DEEPCOOL Gamer Storm CAPTAIN 240EX WHITE 
Motherboard: MSI - B350 TOMAHAWK ARCTIC ATX AM4 Motherboard 
Memory: Corsair Vengeance DDR4 3000MHz RAM 8x3

Storage: SAMSUNG 850 PRO 2.5" 256GB SATA III

Storage:SAMSUNG 850 PRO 2.5" 500GB SATA III
Video Card: RTX 2060
Case: NZXT - S340 Elite (White) ATX Mid Tower Case 
Power Supply: EVGA 550 B3 550W

Peripherals

Monitor: Acer XF240H 24" TN Free-Sync ,144 Hz 

Keyboard: Corsair k95 RGB platinum

Mouse: Razer basilisk

Headset: Hyperx cloud alpha pro

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This is a repost

 

 

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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35 minutes ago, 0x1B said:

@Kameegaming, this was already posted on Saturday by @D13H4RD2L1V3

 

Welp, I didn't find it, how do I delete this post?

i7-8700K @ 5.0 GHz 1.37v, EVGA GTX 1080 FTW Hybrid, Asus z370-A Prime

G.Skill Trident Z RGB 2x8GB 3200MHz CL16, Samsung 960 Evo 256GB, Samsung 850Pro 1TB, WD 3TB HDD

NZXT H440 White, Corsair H100i GTX v2, EVGA 750G2

Corsair AF140 x1, Corsair SP120 x2, Noctua Industrial 3000 RPM x3

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