AMD Ryzen sytem randomly restarts.

[Ammon1101]

my computer an amd r5 1600, asus strix b350f gaming, 16gb of gskill ddr4@ 3000mhz will (seemingly and) randomly crash, and reboot, like no power off sequence the screen goes black the indicator led goes red and it turns back on, i also have problems with it crashing, screen goes black everything is unresponsive the power button doesnt even work i have to flip the psu switch, i have lost many unsaved projects, and its just generally annoying.

[8uhbbhu8]

Check you have your cables plugged in all the way, Make sure your case buttons are plugged into the right header on the motherboard, etc

 

What PSU do you have? Is your cpu heatsink mounted properly? (I had this issue once that both of these were contributing to.

[Ammon1101]

i have checked all cables, the cpu block is on firmly, the buttons are all plugged in on the right pins and work except when the computer does the hard stop thing or whatever is causing it.  when i talked about the power button not working i meant it only when that specific crash happened, (black screen, all rgb elements still on, nothing being unresponsive the led indicator giving the all good) and the psu i use is the evga 750 watt gq semi modular 80+ gold, i have a gtx 1080 and as mentioned before a r5 1600, so i should have plenty of power.

[PineyCreek]

Checked to see if there's any dump files or checked event viewer to see if there's any information there?

[Josivan]

I have exactly the same problem. was already going crazy but now I believe it is a problem of incompatibility between the hardware.
My specs Asus Rog Strix B350-f Gaming, Ryzen 1700 16Gb G.Skill Trident Z RGB 3000Mhz and Galax GTX 1080.
My PSU is a NZXT 700W.
I do not know what else to do. Maybe switch to Intel platform.