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Laptop doesn't shut down completely

eternalnight
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Posted

Hi,
I have a asus laptop with windows 7 and ubuntu. 
Eveything works fine, except when I try to turn off the laptop using the windows or ubuntu button, the screen goes black, but the cpu fan and the power led keeps working.
I have to hold the power button 5 seconds to shut down the laptop.

 

I have the same issue on safe mode or even on a live dvd.

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Posted

Try updating the BIOS/UEFI, it may solve your problem. Search your computer manufacturers website for the exact model of your computer and download the BIOS/UEFI update from there and install it (follow instructions).

 

Hope this helps. :)

Workstation:

Intel Core i7 6700K | AMD Radeon R9 390X | 16 GB RAM

Mobile Workstation:

MacBook Pro 15" (2017) | Intel Core i7 7820HQ | AMD Radeon Pro 560 | 16 GB RAM

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