Help, stuck at base clock in LOAD

[WereCat]

I installed the Hybrid FTW3 1080ti cooler

Now my card cant go past 1569MHz even in load.

Temperatures are in check, tried different BIOS, clean drivers, reinstall Precision XOC.

 

Everytime I change settings in Precision XOC I get freeze, black screen flash, and nothing, everything stuck at 1569MHz still.

[WereCat]

Its working now. I removed I/O and shroud and disconnected the LED. Not sure what's up...

 

I will assemble it again after I get some sleep first though....

 

[Mykie]

Er.. why do you have a shoe in your desktop tower?

[WereCat]

6 hours ago, Mykie said:

Er.. why do you have a shoe in your desktop tower?

The I/O bracket was taken out so the GPU sag was a big issue

[WereCat]

Ok... I am getting no output now at all.
I woke up, put it together, mounted it, it was working for 5 minutes then it lost signal to the display and I have been troubleshooting for multiple hours now without luck.
I took everything apart again and inspected the card but there is no visible damage or shorts or anything.
I mounted the air cooler back, still no luck.

GPU-Z and Device Manager does not detect the card. I can only use the iGPU now.

I also tried DDU, different PCI-e slot, no luck.
I tried different GPU to make sure the slots are not dead but it worked.

[MageTank]

1 hour ago, WereCat said:

Ok... I am getting no output now at all.
I woke up, put it together, mounted it, it was working for 5 minutes then it lost signal to the display and I have been troubleshooting for multiple hours now without luck.
I took everything apart again and inspected the card but there is no visible damage or shorts or anything.
I mounted the air cooler back, still no luck.

GPU-Z and Device Manager does not detect the card. I can only use the iGPU now.

I also tried DDU, different PCI-e slot, no luck.
I tried different GPU to make sure the slots are not dead but it worked.

Check under the backplate near the thermal pads. I tombstoned a capacitor with this exact cooler on the exact same card. Any time I changed power limit at all, it caused the system to hang, and clocks were stuck at base clock speeds. I believe I have a picture somewhere...

 

Ultimately, EVGA took care of it for me, send me a brand new GPU, but it's definitely made me hesitant to take it apart again, given how easy it was to break, despite my many years of experience fooling around with GPU's. 

 

These SMD's were located on the back side of the PCB, around where the VRM is located on the card. Try to inspect that area and see if something looks out of the ordinary.

[WereCat]

7 minutes ago, MageTank said:

Check under the backplate near the thermal pads. I tombstoned a capacitor with this exact cooler on the exact same card. Any time I changed power limit at all, it caused the system to hang, and clocks were stuck at base clock speeds. I believe I have a picture somewhere...

 

Ultimately, EVGA took care of it for me, send me a brand new GPU, but it's definitely made me hesitant to take it apart again, given how easy it was to break, despite my many years of experience fooling around with GPU's. 

 

These SMD's were located on the back side of the PCB, around where the VRM is located on the card. Try to inspect that area and see if something looks out of the ordinary.

Thanks, I will definitely check that out and let you know.

[WereCat]

@MageTank

 

 

everything seems to be on its place, at least on the back, when I checked the 'inside' it seemed all right as well