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Network Dropout when PC is connected??

BlackoutBae
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Hello! First let me explain my network setup.

I have Frontier internet (ugh). I have their router hooked up normally w/ a cable from it going under the house and into another room that has a netgear router attached. These are 2 seperate networks, it is not just a wifi extender. A cord comes out from the netgear router, into my computer. Here's the best I could do in MS Paint for a diagram LOL click here .

So here is the issue: 
When on wifi using ipad or Pixel 2 xl attempting to speed test Frontier router, half way through the test, speed decreases to 0 and the Frontier router resets itself.
When using computer attached to Netgear router downloading something through steam (with no throttle on), Frontier router resets itself. 

 

What to do?

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Call up Frontier and tell them you have a garbage box that they gave you and they need to replace it.

Current Network Layout:

Current Build Log/PC:

Prior Build Log/PC:

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Can you access the logs of the frontier router and determine the cause? 

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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Just now, Lurick said:

Call up Frontier and tell them you have a garbage box that they gave you and they need to replace it.

lol. They already came out and gave me a new router, forgot to mention that.

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Just now, BlackoutBae said:

lol. They already came out and gave me a new router, forgot to mention that.

What happens if you take the Netgear router out of the mix? Connect directly to the frontier box with your PC and run the speedtest. If it still craps itself then they need to replace it again :) 

Current Network Layout:

Current Build Log/PC:

Prior Build Log/PC:

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4 minutes ago, Lurick said:

What happens if you take the Netgear router out of the mix? Connect directly to the frontier box with your PC and run the speedtest. If it still craps itself then they need to replace it again :) 

Agree was about to suggest this... do all testing with the 1 router, then if everything checks out it can be assumed that the config of the second router is to blame somewhere.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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26 minutes ago, sazrocks said:

Can you access the logs of the frontier router and determine the cause? 

I have the logs, I blocked anything I thought might be sensitive for [Whatever the item name is]. this is everything from router on to reboot to back on with no netgear router, only this one. please lmk If you know what this is 
EDIT: I POSTED THE WRONG LOGS. REREAD PLEASE.
 

P0000-00-00T00:00:20 L7 sdb[1017]: Loading platform module gre
P0000-00-00T00:00:20 L7 sdb[1017]: Loading platform module ip_gre
P0000-00-00T00:00:21 L6 sdb[1017]: SSL CA-root-cert directory is ready.
P0000-00-00T00:00:21 L6 sdb[1017]: Hardware is 'NVG468MQ'
P0000-00-00T00:00:21 L6 sdb[1017]: S/N 184795207888720, SKU 49
P0000-00-00T00:00:21 L6 sdb[1017]: Reset Button : Frontier reset APIs registered
P0000-00-00T00:00:21 L5 sdb[1017]: System boot process completed
P0000-00-00T00:00:23 L7 sdb[1017]: sdb_system (ret 1): /sbin/modprobe dspdd 
P0000-00-00T00:00:24 L7 sdb[1017]: sdb_system (ret 1): mknod /dev/bcmendpoint0 c 209 0
P0000-00-00T00:00:24 L5 sdb[1017]: VOIP subsystem found
P0000-00-00T00:00:25 L7 sdb[1017]: netfilter: redirect object not found. skip prerouting rules
P0000-00-00T00:00:26 L7 sdb[1017]: ip6.route[1]: setting state from 'unset' to 'down'
P0000-00-00T00:00:26 L7 sdb[1017]: mgmt.lan-redirect: setting state from 'unset' to 'up'
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: 2.4GHz 3x3 subsystem found.
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: UUID mac [uuid mac]
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: UUID = [uuid]
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: Adding interface wl0 portname ssid-1.1
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: Adding interface wl0.1 portname ssid-1.2
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: Adding interface wl0.2 portname ssid-1.3
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: Adding interface wl0.3 portname ssid-1.4
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: 5GHz-11ac 4x4 subsystem found.
P0000-00-00T00:00:26 L6 sdb[1017]: setting log level to 5
P0000-00-00T00:00:26 L5 sdb[1017]: SYS: loading saved configuration
P0000-00-00T00:00:26 L3 sdb[1017]: AUTOREBOOT: Feature disabled.
P0000-00-00T00:00:26 L3 sdb[1017]: Internal Ethernet switch assumed
P0000-00-00T00:00:26 L3 sdb[1017]: No support to enable/disable eth lan 5 eth5.
P0000-00-00T00:00:26 L3 sdb[1017]: No support to enable/disable eth lan 6 eth6.
P0000-00-00T00:00:26 L3 sdb[1017]: No support to enable/disable eth lan 7 eth0.
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: Initializing the subsystem
P0000-00-00T00:00:26 L3 sdb[1017]: Wi-Fi: Setting country code to US/926
P0000-00-00T00:00:27 L3 sdb[1017]: Wi-Fi: EAPD daemon started
P0000-00-00T00:00:27 L3 sdb[1017]: Wi-Fi: NAS daemon started
P0000-00-00T00:00:27 L3 sdb[1017]: Wi-Fi: ACS Daemon started
P0000-00-00T00:00:27 L5 sdb[1017]: MoCA: loaded CandD_dvr
P0000-00-00T00:00:27 L5 sdb[1017]: MoCA: loading firmware
P0000-00-00T00:00:27 L5 sdb[1017]: MoCA: starting driver
P0000-00-00T00:00:28 L5 sdb[1017]: conn[1]: interface configured: 192.168.254.254
P0000-00-00T00:00:30 L5 sdb[1017]: no authorization-delay
P0000-00-00T00:00:36 L5 sdb[1017]: voipexe start returned ret=0 
P0000-00-00T00:00:36 L3 sdb[1017]: HOSTDB: Failed loading host id!
P0000-00-00T00:00:36 L3 sdb[1017]: HOSTDB: Failed loading an IPv4 host entry!
P0000-00-00T00:00:36 L3 sdb[1017]: HOSTDB: Failed loading host db file!
P0000-00-00T00:00:36 L5 sdb[1017]: dnsmasq started 2904
P0000-00-00T00:00:39 L3 sdb[1017]: Wi-Fi: ACS autochannel started
P0000-00-00T00:00:39 L3 vosdb[2871]: ********** Starting VOIP Tasks *************
P0000-00-00T00:00:40 L5 upnpd[2917]: HTTP listening on port 5000
P0000-00-00T00:00:40 L5 upnpd[2917]: Same port [5000] is used for TR-064 and UPNP
P0000-00-00T00:00:40 L5 sdb[1017]: database initialized
P0000-00-00T00:00:40 L3 sdb[1017]: IRQ event lost(state:INACTIVE)
P0000-00-00T00:00:40 L3 sdb[1017]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
P0000-00-00T00:00:40 L3 sdb[1017]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
P0000-00-00T00:00:40 L3 sdb[1017]: EWAN: Port wan is UP. (eth0) speed 1000 duplex full
P0000-00-00T00:00:40 L3 sdb[1017]: ELAN: Port wl-hd is UP. (eth6) speed 1000 duplex full
P0000-00-00T00:00:40 L3 sdb[1017]: ELAN: Port moca is UP. (eth5) speed 1000 duplex full
P0000-00-00T00:00:40 L3 sdb[1017]: Wi-Fi: Client [mac address] failed to associate with [wifi name]
P0000-00-00T00:00:40 L3 sdb[1017]: Wi-Fi: Client [mac address] failed to associate with [wifi name]
P0000-00-00T00:00:40 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
P0000-00-00T00:00:40 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 1
P0000-00-00T00:00:40 L3 sdb[1017]: ELAN: Port lan-3 is UP. (eth3) speed 1000 duplex full
P0000-00-00T00:00:45 L3 vosdb[2871]: VOIP: Number of voice channel 2
P0000-00-00T00:00:45 L3 vosdb[2871]: VOIP: Unknown device 
P0000-00-00T00:00:45 L3 vosdb[2871]: VOIP: DSP build date N/A
P0000-00-00T00:00:45 L3 vosdb[2871]: VOIP: Zarlink API version 2.24.0
P0000-00-00T00:00:46 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
P0000-00-00T00:00:46 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 2
P0000-00-00T00:00:48 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
P0000-00-00T00:00:48 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 3
P0000-00-00T00:00:50 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
P0000-00-00T00:00:50 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 4
P0000-00-00T00:00:51 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
P0000-00-00T00:00:51 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 5
P0000-00-00T00:00:51 L3 sdb[1017]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
P0000-00-00T00:00:51 L3 sdb[1017]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
P0000-00-00T00:00:52 L5 sdb[1017]: conn[2]: starting dhcpcd. Broadcasting for a lease
P0000-00-00T00:00:54 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
P0000-00-00T00:00:54 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 6
P0000-00-00T00:00:59 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
P0000-00-00T00:00:59 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 7
P0000-00-00T00:01:03 L5 connh[3559]: conn[2]: Received event BOUND from DHCP client
P0000-00-00T00:01:03 L5 connh[3559]: conn[2] DHCP lease from [my ip]ip=[my ip]/[DNS] leasetime=1800 domain= dns1=[DNS1] dns2=[DNS2] gw=[my ip]
P0000-00-00T00:01:03 L5 sdb[1017]: conn[2]: interface configured: [my ip]
P0000-00-00T00:01:04 L5 cwmp[2852]: DSLF_WanMgmtChg path[conn[2].ipaddr] val[my ip]
P0000-00-00T00:01:04 L3 cwmp[2852]: DSLF_WANIPChgProc 2
P0000-00-00T00:01:04 L5 mcp[3672]: mcp: kernel's mcfwd_upstream_if is 6 (eth0)

2017-11-05T16:37:43-05:00 L3 wlcfg_rpcd[1670]: WiFi-5G: RPC communication established
2017-11-05T16:37:43-05:00 L3 wlcfg_rpcd[1670]: WiFi-5G: Beginning to configure STATELESS MODE
2017-11-05T16:37:44-05:00 L5 ntph[3720]: Update system date & time from NTP server [NTP server]
2017-11-05T16:37:44-05:00 L5 ntph[3720]: NTP: waiting for 86400 secs...
2017-11-05T16:37:49-05:00 L5 cwmp[2852]: next Periodic Inform after 69940 s
2017-11-05T16:37:49-05:00 L4 cwmp[2852]: Resolving ACS URL - Retry 0
2017-11-05T16:37:49-05:00 L5 cwmp[2852]: Connect to https://secure.acs.frontier.com [Something important] Retry 0
2017-11-05T16:37:50-05:00 L5 cwmp[2852]: (SSL) Connect Success: secure.acs.frontier.com
2017-11-05T16:37:50-05:00 L5 cwmp[2852]: (SSL) Certificate Verify Success: secure.acs.frontier.com
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Post Inform - reason 1 BOOT 
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Server auth challenge received
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Receive InformResponse
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Post 0
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Receive GetParameterNames
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Post GetParameterNamesResponse
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Receive GetParameterNames
2017-11-05T16:37:52-05:00 L5 cwmp[2852]: Post GetParameterNamesResponse
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Receive GetParameterNames
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Post GetParameterNamesResponse
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Receive GetParameterNames
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Post GetParameterNamesResponse
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Receive GetParameterValues
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Post GetParameterValuesResponse (chunk-length - 1950)
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Continue GetParameterValuesResponse (chunk-length - 0)
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Receive GetParameterValues
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Post GetParameterValuesResponse (chunk-length - 2123)
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Continue GetParameterValuesResponse (chunk-length - 0)
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: Closing connection on HTTP 204
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: (SSL) Closing Connection: secure.acs.frontier.com
2017-11-05T16:37:53-05:00 L5 cwmp[2852]: DSLF_WanMgmtChg path[mgmt.cwmp.conn-req] val[1]
2017-11-05T16:37:54-05:00 L4 cwmp[2852]: Resolving ACS URL - Retry 0
2017-11-05T16:37:54-05:00 L5 cwmp[2852]: Connect to https://secure.acs.frontier.com [something important] Retry 0
2017-11-05T16:37:55-05:00 L5 cwmp[2852]: (SSL) Connect Success: secure.acs.frontier.com
2017-11-05T16:37:55-05:00 L5 cwmp[2852]: (SSL) Certificate Verify Success: secure.acs.frontier.com
2017-11-05T16:37:58-05:00 L5 cwmp[2852]: Post Inform - reason 6 CONNECTION REQUEST 
2017-11-05T16:37:58-05:00 L5 cwmp[2852]: Receive InformResponse
2017-11-05T16:37:58-05:00 L5 cwmp[2852]: Post 0
2017-11-05T16:37:58-05:00 L5 cwmp[2852]: Closing connection on HTTP 204
2017-11-05T16:37:58-05:00 L5 cwmp[2852]: (SSL) Closing Connection: secure.acs.frontier.com
2017-11-05T16:38:00-05:00 L5 wlcfg_rpcd[1670]: WiFi-5G: Disable the WiFi trace
2017-11-05T16:39:08-05:00 L3 wlcfg_rpcd[1670]: Wi-Fi: Client [mac address] associated with Club Joe 5G
2017-11-05T16:39:08-05:00 L3 wlcfg_rpcd[1670]: Wi-Fi: Number of clients associated on 5GHz radio 1
2017-11-05T16:39:55-05:00 L3 sdb[1017]: Wi-Fi: Client [mac address] associated with [wifi name]
2017-11-05T16:39:55-05:00 L3 sdb[1017]: Wi-Fi: Number of clients associated on 2.4GHz radio 8
2017-11-05T16:42:03-05:00 L3 dnsmasq[2904]: no responses from nameserver '[name server]

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I don’t see any boot ups aside from the first one in that log, perhaps try putting the relevant portions on pastebin? You can see what time it goes down using a clock and then go to the portion of the log that correlates with that time.

Current LTT F@H Rank: 90    Score: 2,503,680,659    Stats

Yes, I have 9 monitors.

My main PC (Hybrid Windows 10/Arch Linux):

OS: Arch Linux w/ XFCE DE (VFIO-Patched Kernel) as host OS, windows 10 as guest

CPU: Ryzen 9 3900X w/PBO on (6c 12t for host, 6c 12t for guest)

Cooler: Noctua NH-D15

Mobo: Asus X470-F Gaming

RAM: 32GB G-Skill Ripjaws V @ 3200MHz (12GB for host, 20GB for guest)

GPU: Guest: EVGA RTX 3070 FTW3 ULTRA Host: 2x Radeon HD 8470

PSU: EVGA G2 650W

SSDs: Guest: Samsung 850 evo 120 GB, Samsung 860 evo 1TB Host: Samsung 970 evo 500GB NVME

HDD: Guest: WD Caviar Blue 1 TB

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Other: White LED strip to illuminate the interior. Extra fractal intake fan for positive pressure.

 

unRAID server (Plex, Windows 10 VM, NAS, Duplicati, game servers):

OS: unRAID 6.11.2

CPU: Ryzen R7 2700x @ Stock

Cooler: Noctua NH-U9S

Mobo: Asus Prime X470-Pro

RAM: 16GB G-Skill Ripjaws V + 16GB Hyperx Fury Black @ stock

GPU: EVGA GTX 1080 FTW2

PSU: EVGA G3 850W

SSD: Samsung 970 evo NVME 250GB, Samsung 860 evo SATA 1TB 

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity)

Case: Sillverstone GD08B

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

Details: 12GB ram, GTX 1080, USB card passed through to windows 10 VM. VM's OS drive is the SATA SSD. Rest of resources are for Plex, Duplicati, Spaghettidetective, Nextcloud, and game servers.

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