Help!! OfficeJet 7500A not printing properly.

[UFUK AKPINAR]

I am having print issues with my officejet 7500A printer. It wasn't used for a long time so the printhed was clogged. It was sent to a hp service center and serviced. After it came back only one week passed before it started not printing again. I flushed the printhead two times and got all the ink out of it. But it still didin't work so I tried all the resets and it still dosen't work in service menu I printed a report for the printhead and it says that it is electronicly OK. But it doesnt work. All the colors are having problems and they are not printing properly. Some colors are missing alltogether. Is there any way I can fix this printer I really cannot aford an printhead replacement. I would really appreciate any help.

 

 

 

[Bwithnewcast]

tried to change ink?

 

And if that does not work look at the support:

https://support.hp.com/us-en/product/hp-officejet-7500a-wide-format-e-all-in-one-printer-series-e910/4083647/model/4083648/troubleshooting

[System Error Message]

this is why i ditched inkjet, laser is so much better even budget laser.

 

If you are on a tight budget, grab yourself one of the older 2nd hand laser printers from a decent brand (some of the older models are actually really famous so have compatible parts and cartridges). you can connect the USB to a raspberry pi and have yourself a network print and scan server (scan via web).

[Radium_Angel]

Post an image of what the printer is doing, your description of the problem is vague.

These days, HP puts the printhead into the ink cart so you get a new print head each time you change out the ink.

 

The other option, if you can, is pull the basket the carts sit in, and soak it in warm water for many hours, it'll pull the clogged ink out of the feed lines.

[UFUK AKPINAR]

I tried the printer with two sets of cartridges and result didin't change. Also my printer has a removable printhead seperate from the cartridges. I tried soaking my printhead too. 

Here is the photo of the print quality report:

[Radium_Angel]

Yeah what you have is sadly all too common with HP printers. The printer sits around for a long time, and while the ink might be ok, the printhead (the "basket" where the carts sit in) sludge up (I swear this is a design flaw done on purpose) and make it impossible to fix.

 

So, pull the basket, soak in wart to hot water until the ink flows out of it, wash rinse repeat until the water is clear. Then it might work again.

Good luck

[kirashi]

3 hours ago, Radium_Angel said:

Yeah what you have is sadly all too common with HP printers. The printer sits around for a long time, and while the ink might be ok, the printhead (the "basket" where the carts sit in) sludge up (I swear this is a design flaw done on purpose) and make it impossible to fix.

What? No, never a design flaw. It's a feature to ensure... um... consistent quality by forcing the user to print consistently even when they don't need to so they waste ink and have to pay printer companies more money for additional ink that's more expensive than blood diamond money? SHIT. Cat's outta the bag now, son. Um. Gotta run. There's another crisis with a fresh juice press company regarding consumer protection laws I have to address now...

 

/sarcasm because this is exactly how Inkjet Printers are designed to work. You have to keep printing with them at least once a month or so to keep everything flowing nicely or they risk drying out. This is also why Laser printers are a LOT more expensive, because the companies know they usually last a lot longer.

[Radium_Angel]

1 minute ago, kirashi said:

What? No, never a design flaw. It's a feature to ensure... um... consistent quality by forcing the user to print consistently even when they don't need to so they waste ink and have to pay printer companies more money for additional ink that's more expensive than blood diamond money? SHIT. Cat's outta the bag now, son. Um. Gotta run. There's another crisis with a fresh juice press company regarding consumer protection laws I have to address now...

 

/sarcasm because this is exactly how Inkjet Printers are designed to work. You have to keep printing with them at least once a month or so to keep everything flowing nicely or they risk drying out. This is also why Laser printers are a LOT more expensive, because the companies know they usually last a lot longer.

I know you are joking, but that kind of mentality has infected some higher end laser printers as well.

At work we have 11 Xerox 78xx series printers and the colour ones will demand new carts and refuse to print *anything* when the cart still has ~1/4 left in it.

It's a BS tactic and on more than one occasion I've been tempted to set those things on fire (that is, when they aren't setting themselves on fire. Seriously, I had two, brand new, catch fire in under a year of use)

[kirashi]

5 minutes ago, Radium_Angel said:

I know you are joking, but that kind of mentality has infected some higher end laser printers as well.

At work we have 11 Xerox 78xx series printers and the colour ones will demand new carts and refuse to print *anything* when the cart still has ~1/4 left in it.

It's a BS tactic and on more than one occasion I've been tempted to set those things on fire (that is, when they aren't setting themselves on fire. Seriously, I had two, brand new, catch fire in under a year of use)

Jeeze, you'd think they'd start including a free fire extinguisher with new units now. But I totally know what you mean - at my old job we actually had Xerox Phasers for printing out shelf tags (price tags) for products. Made sense because wax does hold up better to grubby customer fingers, but low and behold the machine went through the waste unit (used to collect extra wax drippings) like no other. One day when I went to change it I decided "hell, let's pop open the lid and see how full you really are." Spoiler alert: The waste unit was only ever 40-60% full when it claimed it was full and needed replacing. Now I get that it's hot wax, so you wouldn't want it 100% full, but isn't 60-80% a little more reasonable?  

[Radium_Angel]

The whole printing thing is a scam, wish I'd thought of it...I'd be filthy rich

[System Error Message]

1 hour ago, Radium_Angel said:

The whole printing thing is a scam, wish I'd thought of it...I'd be filthy rich

not all brands are like that. Brother laser printers let you use 3rd party cartridges and compatible parts and print with a cartridge empty if you dont need that colour. They still use the same cartridges that they have from years ago.